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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 991 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers praise the 3D Zero Gravity Full Body Massage Chair for its massage quality, overall performance, and comfort. Many find the price to be reasonable and appreciate features like Bluetooth and zero gravity. Some customers mention the chair's size and weight as potential drawbacks, while others have concerns about the warranty and remote control functionality. A few customers reported issues with assembly.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 991 reviews
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best massagw chair ive ever had makes me relax after work

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best massage chair ever. I use it everday and sometimes it puts me right to sleep.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Massage chair

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I shopping for i massage chair for a while finally I text this insignia massage chair and i love i don't know why someone will returned because I loved and i buy at the best buy outlet

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We are delighted to hear that you love the Insignia massage chair and that it met your expectations after shopping for a while. Your satisfaction is important to us, and we are committed to providing high-quality products that meet your needs. If you have any further comments or suggestions, please feel free to share them with us. Your input helps us to continue improving our products and services. Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My new massage therapist

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good massage chair. I love it . Just recommend to my friends

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    AWESOME CHAIR

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS IS A GREAT DEAL THE WHOLE FAMILY LOVES THE CHAIR WE USE IT EVERY DAY HAPPY WITH THIS PURCHASE!!!

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Amazing addition to our home

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband has used this nearly every day after works since we got it. We love it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for the Price.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with this chair. Just a few things I wish were a little better. The calf knead is a little weak, as you have to push into the leg massager to even feel it. Also wished the heat function was hotter. I could barely feel it on the highest setting with just my sweatshirt on. It does a good job hitting the neck, shoulders and glutes. Love the air compressions for the arm.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Christmas gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had tye chance to use it but my nephew loves it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just ok could be better.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has a lot of cool features and looks nice but the massage is a bit rough, can really dig into your back in the wrong areas and I just don't find it that relaxing. One of the biggest oversights on this chair is the lack of any kind of basic pillow for your head. You basically end up getting your back pushed outward while your head is leaning way to far back so once again not relaxing or even comfortable without grabbing a pillow of your own. Just overall not impressed and wouldn't buy it if I could do it over again.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your detailed feedback. We appreciate your insights on the features and design of the chair. We understand your concerns about the massage intensity and the lack of a head pillow, which can affect comfort and relaxation. Your comments are valuable to us as we strive to improve our products. We are sorry to hear that the chair did not meet your expectations and will take your feedback into consideration for future improvements.

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice one and the price too I am recommending this chair.

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Awesomeness

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this chair! Soooo relaxing! One of the best pieces of furniture I own!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great I love it specially for the price. I havr no complaints

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Massage chair

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent massage chair for a great price! Very user friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best massage chair everrrrrrr

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had 2 massage chairs prior and both were purchased for much more but this one is my favorite one. Wether you like to customize your massage or just do a quick existing option you can. You can customize it to your needs and however you want it

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Johnny CMC band San Diego

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good so far. Entire my family enjoys using it everyday

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used this everyday, and it will relax your back and legs, my wife uses it everyday also, its worth the money when on sale, its also a very heavy chair.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! Thank you for your feedback! We're delighted to hear that you and your wife are enjoying the Insignia™ 3D Zero Gravity Full Body Massage Chair and that it's helping to relax your back and legs. It's great to know that you find it worth the money, especially when on sale. If you have any other comments or need assistance, feel free to reach out. Enjoy the relaxation! |Angelica| Insignia Products| BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Relaxing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have tried different massage chair on the market but this chair is excellent!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Delicious

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delicious & Nutritious. . . . . .

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    The best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it sit in it almost every night it is the best

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome chair. So relaxing!! Best purchase ever! Plus got a great deal on it.

    I would recommend this to a friend