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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 991 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers praise the 3D Zero Gravity Full Body Massage Chair for its massage quality, overall performance, and comfort. Many find the price to be reasonable and appreciate features like Bluetooth and zero gravity. Some customers mention the chair's size and weight as potential drawbacks, while others have concerns about the warranty and remote control functionality. A few customers reported issues with assembly.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 991 reviews
  • Rated 4 out of 5 stars

    Good for the price

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay for the price. My husband enjoys using after work. Not comparable to nicer brands as the massage can be somewhat painful even at lowest settings.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your feedback with us. We appreciate your insights and are committed to continuously improving our products. It's great to hear that your husband enjoys using it after work. We understand that the massage intensity may not be suitable for everyone, and we will take your comments into consideration for future improvements.

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    So far it’s good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just bought this item and i really like it so far

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Relaxation at home

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is by far the best one that I have tried. Worth the investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great chair! Great price!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great product at a great price! We had been looking for a chair for a while. Sat in cheaper chairs and $15k chairs. This is the best of both worlds. I have been in it everyday. Our oldest lives it too. So many ways to adjust the different levels and where it massages. I would buy it again.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Massage chair

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it thank you i bought it for my moms birthday she loves it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it ,,, waiting to buy for my daughter one , when they go on sale again

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We are delighted to hear that you love our product and are planning to buy one for your daughter when it goes on sale again. Your satisfaction is important to us, and we are committed to maintaining the high quality you appreciate. Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since we have it, hasn’t disappointed. Love thos thing so far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Insignia 3D

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am pleased with the purchase of this massage chair, the Insignia 3D. I learn something new each time I'm on the chair. The chair performs as to what the owner inputs. I recommended this same chair to a friend who purchased it a week later. Although she got a better deal than I, it was on sale again cheaper. I was excited that she took my recommendation

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Very nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and comfortable massage chair built with quality materials.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Massage chair with multiple options for everyone.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This massage chair has many features which address the majority of one's entire body. It can be adjusted to meet individual needs. It's a good buy.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback on the Insignia™ 3D Zero Gravity Full Body Massage Chair. We're glad to hear that you find its features accommodating and versatile for various needs. Your insights are valuable, and we appreciate you taking the time to share your positive experience. If you have any further thoughts or questions about this product or others, feel free to reach out. -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Mrs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!!! Helps me feel so much better. I use it everyday!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect, supper quality, feel relax everytime sit on it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totally in love with the chair !!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife , my kids , me … everybody loves the chair !! Totally one of the best purchases I ever made !!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! Thank you for your feedback! We're thrilled to hear that you and your family are totally in love with the Insignia™ 3D Zero Gravity Full Body Massage Chair. It's wonderful to know that it's one of the best purchases you've ever made. If you have any other comments or need assistance, feel free to reach out. Enjoy the relaxation! |Angelica| Insignia Products| BBY-ExBrand_Insignia

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Value for money

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Value for money in comparison of other products in the market

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Nothing better after a long day of yard work.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great message chair for the money!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chair is great for the price I paid on sale!! I M still trying out all of the setting but so far it has been a great buy for me. The only drawback for me has been the bluetooth volume control between my watch and the speakers aren't compatable. It works okay with my phone or lap top volume controls.

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Best massage chair

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great massage kneading and rolling under feet’s are awesome

    I would recommend this to a friend
  • Pros mentioned:
    Comfort
    Best Buy Employee

    Rated 5 out of 5 stars

    Amazing

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    U can fall asleep on this chair best investment ever

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Roomy and accommodates taller folks

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this chair and so glad I got it on sale! It has many functions and accommodates taller folks. My favorite is the shiatsu and 3D. No set up required, just be sure your door opening is large enough. They had to unbox mine outside.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing as a truck driver this chair has improve my back pain and also help me with my blood circulation ,is really good before bed time ,me and my family love it ,would buy it again

    I would recommend this to a friend