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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 991 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers praise the 3D Zero Gravity Full Body Massage Chair for its massage quality, overall performance, and comfort. Many find the price to be reasonable and appreciate features like Bluetooth and zero gravity. Some customers mention the chair's size and weight as potential drawbacks, while others have concerns about the warranty and remote control functionality. A few customers reported issues with assembly.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 991 reviews
  • Rated 5 out of 5 stars

    Auntie approved

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best value for price. Nephew had for year loved it I tried while visiting and decided to invest in the chair for my family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice reward after a long day

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family and I use this at least once daily; it really helps relieve muscle tension accumulated throughout the day/week. The 3D, "Treat Yourself" and Relaxation settings are our favorites so far. The heat options could be a little more robust, however.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect price when on sale.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does exactly what it says it will do. 1st one was defective and returned. It had a thump when elevating legs. 2nd one perfect. Not intended to substitute as a recliner, but it's easy to understand how people could fall asleep in it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Massage chair with multiple options for everyone.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This massage chair has many features which address the majority of one's entire body. It can be adjusted to meet individual needs. It's a good buy.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback on the Insignia™ 3D Zero Gravity Full Body Massage Chair. We're glad to hear that you find its features accommodating and versatile for various needs. Your insights are valuable, and we appreciate you taking the time to share your positive experience. If you have any further thoughts or questions about this product or others, feel free to reach out. -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 4 out of 5 stars

    Good for the price

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay for the price. My husband enjoys using after work. Not comparable to nicer brands as the massage can be somewhat painful even at lowest settings.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your feedback with us. We appreciate your insights and are committed to continuously improving our products. It's great to hear that your husband enjoys using it after work. We understand that the massage intensity may not be suitable for everyone, and we will take your comments into consideration for future improvements.

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 4 out of 5 stars

    Great price/nice features

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This chair does all he same things the pricier ones do. It has heat and speakers that work really well. A place for tv remote and the remote for the chair. It extends for the legs with power feature which our old Kahuna did not do. Nice uprade and the remote is much easier to understand.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Roomy and accommodates taller folks

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this chair and so glad I got it on sale! It has many functions and accommodates taller folks. My favorite is the shiatsu and 3D. No set up required, just be sure your door opening is large enough. They had to unbox mine outside.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing as a truck driver this chair has improve my back pain and also help me with my blood circulation ,is really good before bed time ,me and my family love it ,would buy it again

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 4 out of 5 stars

    chair

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bit too big for me, but I'm loving it.!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great massage chair & price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great chair and made the right decision and purchase it for my mom's birthday. Tried many chairs in the past and recently tried a few at Brandsmart, but they weren't as good as this one. The remote is really responsive.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good product for the price we use it every day

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 3 out of 5 stars

    How long will it last

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good arm and leg massage, but the back massage is slightly soft. Save and recall mode is not very useful. Only 1 year warranty. Rollers sometimes make squeaky/grinding sounds, not sure if I will need to get a replacement.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Totally in love with the chair !!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife , my kids , me … everybody loves the chair !! Totally one of the best purchases I ever made !!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! Thank you for your feedback! We're thrilled to hear that you and your family are totally in love with the Insignia™ 3D Zero Gravity Full Body Massage Chair. It's wonderful to know that it's one of the best purchases you've ever made. If you have any other comments or need assistance, feel free to reach out. Enjoy the relaxation! |Angelica| Insignia Products| BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    This chair is a winner.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a Christmas present for my wife. She absolutely loves it, and uses it daily. Construction seems solid so far, the different programmed message types are great. No complaints so far. Definitely a winner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it ,,, waiting to buy for my daughter one , when they go on sale again

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We are delighted to hear that you love our product and are planning to buy one for your daughter when it goes on sale again. Your satisfaction is important to us, and we are committed to maintaining the high quality you appreciate. Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Awesome Massage Chair

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does its job well. I fell asleep a couple of times in this chair. Happy that there is a hot setting for the chair.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just what I needed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use and right on budget! Hits the spots where it needs to be. And with bluetooth capability, I’d play soothing music while my body recovers after a day’s work. I’d give it 5⭐️ stars but there’s no option to extend its warranty so dropping it to 4⭐️ stars

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 4 out of 5 stars

    Recommend it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great massage chair for the money. I would recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Massage therapy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good but for some reason the feet and calf massager stopped working they moved and started up when I powered the chair on but then it didn’t function fully for the feet it would stop and not move up or down when I tried to adjust but overall everything works like a charm.

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 4 out of 5 stars

    Very relaxing!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very relaxing. The massage options are vast and powerful.

    I would recommend this to a friend