Customer Ratings & Reviews
- Model:
- NS-MGC600BK2
- SKU:
- 6463071
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers praise the 3D Zero Gravity Full Body Massage Chair for its massage quality, overall performance, and comfort. Many find the price to be reasonable and appreciate features like Bluetooth and zero gravity. Some customers mention the chair's size and weight as potential drawbacks, while others have concerns about the warranty and remote control functionality. A few customers reported issues with assembly.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Assembly
Horrible customer service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy has the worst customer service ever. Do not pay for the assembly fee as they will not put this chair in a room with a door less than 33” wide. They charged me for the assembly, did not assemble the chair for me since it couldn't fit through the bedroom door, and they still marked the assembly as complete. I have called customer service about 15 times now and each time I call I have the repeat the story as if I’ve never called before. Each time they say they are adding notes, creating a case to escalate to a manger, all lies. They have horrible customer service. Not only that, the delivery driver said he would not mark as complete since they were not able to assemble the chair for me, but he did. So now I am out $199.99. They refuse to help me
No, I would not recommend this to a friend - Pros mentioned:Massage quality
Recommend it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great massage chair for the money. I would recommend it.
I would recommend this to a friend Completely worth the money. Excellent massage mode
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only one setback i have is that it can be a bit rough to get out of
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We are glad to hear that the product works well for the price and that you find the stand convenient for watching videos. Your satisfaction is important to us, and we appreciate your support. Keith | Insignia Support
Soothing chair
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This chair is great. It really helps relieve the pain in my back and legs.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for taking the time to share your feedback about the Insignia™ 3D Zero Gravity Full Body Massage Chair. We are thrilled to hear that you are experiencing relief from back and leg pain while using our chair.
At Insignia™, we prioritize comfort and wellness, and it's rewarding to know that our product is making a positive impact on your well-being. Your satisfaction is our top priority, and we are committed to continuing to enhance your relaxation experience.
If you have any further feedback or suggestions, please feel free to reach out. We appreciate your support and hope you continue to enjoy your massage chair!
Wonderful solution to muscle/back pains
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful solution to muscle/back pains. Waited until it was heavily discounted between Black Friday and Christmas, which saved a ton of money!
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Mmandl, thank you for sharing your positive experience with the Insignia™ 3D Zero Gravity Full Body Massage Chair. We are thrilled to hear that it has helped alleviate your muscle and back pains. If you have any further feedback or if there is anything else we can assist you with, please don't hesitate to reach out. Enjoy your relaxing massages. Patricia | Insignia Support https://www.bestbuy.com/site/insignia-3d-zero-gravity-full-body-massage-chair-black/6463071.p?skuId=6463071
Massage therapy
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good but for some reason the feet and calf massager stopped working they moved and started up when I powered the chair on but then it didn’t function fully for the feet it would stop and not move up or down when I tried to adjust but overall everything works like a charm.
I would recommend this to a friendIn love !
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was the best purchase ever ! Would recommend for self or a loved one. Deep relaxation and the team who helped with delivery and installation 100% excellent costumer service
I would recommend this to a friend- Pros mentioned:Massage quality
Very relaxing!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very relaxing. The massage options are vast and powerful.
I would recommend this to a friend Very good massage chair
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife has loved this purchase! I have tried it, and it does a very good job. I wish it was a little easier to customize, and I wish it did a better job on the neck, and lower back. It does good on the upper back, and legs, and decent on other areas. Does a good job figuring out your body size when it starts up.
I would recommend this to a friendCustomer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s up to Date with technology. I like the option you have and it’s a full body massage. The only reason I gave 4 is the connection on the leg is very easily broke. I already changed the button 2times. Those legs should be strong. Go for it
I would recommend this to a friendGreat!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use it every night and it works great! My only problem is it tends to hit my side a bit when it's not active
I would recommend this to a friendSoothing
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works amazing well. Well worth the money. Works really well for my back pain
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback! We're thrilled to hear that our product is working amazingly well for you and providing relief for your back pain. It's great to know that you find it well worth the money. Your satisfaction is our top priority!
- Carl | Insignia Products
Massage chair
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great service, great product great communication. Very good service
I would recommend this to a friendMassage Chair
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wow. Better than the ones at the mall. Definitely a must have for your home. Bluetooth speakers at the head are amazing, had a charger for your phone, pocket for the remote, best purchase ever!
I would recommend this to a friend- Pros mentioned:Overall performance
Massage chair
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent delivery and easy set up. Works very well
I would recommend this to a friend A must have if you deal with body aches daily!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This chair is amazing! I have neck and shoulder issues and have been using this chair daily and there’s been a significant improvement!
I would recommend this to a friendGreat price for a great chair
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Optioned well. Its performace is good especially for the price. It could be a little better with massagomg the upper shoulders and neck.
I would recommend this to a friendZero gravity
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The chair is amazing I Haley recommend it. Iff you suffer from muscle spasms It works wonders. The remote does not light up. It’s the only thing I do not like about it.
I would recommend this to a friendGreat value for the money!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is exceptionally good . The prduct is awesome and we use it everyday since it was delivered . One of the blue tooth speaker was not working from day one . We call the support team and they are sending a replacement with a new chair in next few days
I would recommend this to a friendPerfect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a great massage chair i enjoy it every day i love it
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We are delighted to hear that you love the massage chair and enjoy it every day. Your satisfaction is important to us, and we appreciate you sharing your positive experience. Keith | Insignia Support