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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 991 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers praise the 3D Zero Gravity Full Body Massage Chair for its massage quality, overall performance, and comfort. Many find the price to be reasonable and appreciate features like Bluetooth and zero gravity. Some customers mention the chair's size and weight as potential drawbacks, while others have concerns about the warranty and remote control functionality. A few customers reported issues with assembly.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 991 reviews
  • Rated 5 out of 5 stars

    Fantastic Massage Chair

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic Massage Chair. I have owned 3 massage chars over the years. This one is by far the best. It is better than some $10,000 chairs I have tried

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good chair for price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my dad's birthday, solid massage chair for the price its at. The recline feature and massage power is its best qualities.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great chair

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this chair!!!! Has been such a great way to stretch and recover from workouts. Teens also enjoying it after practice.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Its Okay

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just not that comfortable for the ppl is talk and the neck is few massage in the functional

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We're sorry to hear that the product isn't as comfortable as you expected, especially for talking and the neck massage function. We appreciate your input and will take it into consideration for future improvements. If you have any other comments or need assistance, please feel free to reach out. Your satisfaction is important to us.
      Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Reclyner chair

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is good chair with providing delivery and set up at my home with guidance.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice chair

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chair does perform well on certain applications, very limiting on the leg area, also not great for taller people. Overall I would recommend this to anyone who has chronic back pain.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Violates you and doesnt care

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it scared me when it tries to sexyal assult me. But i submitted and loved the chair

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fell asleep in it the first night I used it. Still getting used to all the settings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife has used it everyday since purchase and has no issues. Lots of modes and settings to play around with. Worth every penny.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chair is ok. You don't get all the features of the more expensive ones but I guess you get what you pay for. The foot massager just plain sucks. Could be so much better. I have a clicking noise that comes from the foot area. Drives me nuts. Would I buy it again? I'm not sure. I probably would.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We appreciate your honest review and understand that while the chair meets some of your expectations, there are areas for improvement. Your comments about the foot massager and the clicking noise are valuable to us as we strive to enhance our products. Your satisfaction is important to us, and we appreciate your support. Keith | Insignia Support BBY-ExBrand_Insignia

  • Best Buy Employee

    Rated 5 out of 5 stars

    good massage

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] the massage chair is actually pretty nice. being a insignia product, i thought the quality would feel cheap but feels super nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this . Wifen and i both

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use this thing at least 2 sessions a day . Even my chiropractor has noticed my back and such is much more relaxed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is everything I need to feel relaxed. I used to get massages on a regular basis. I am going to be able to save a lot of money, because I won’t have to go get massages anymore.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    user friendly high teck

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    assembly and delivery well done by the partners of Best buy. Intuitive in operation to allow for beginners to massage.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GREAT MASSAGE CHAIR

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could have been a 5 star, calf massager/roller needs a little improvement. Overall it’s a great massage chair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great massage chair

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best product your money can buy. All the massage function are worth to be tested. You will love to use it everyday.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good chair to but way to harsh for elders

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Build Quality and feels great and premium, lower back hip rollers and way to strong to be comfortable with padding. I bought this for my Mother Assembly was easy. Delivery was great all other Air bags etc work great but back rollers were way to unconformtable even at lowest settings.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Nice chair

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would have given five stars but it does cause a little bit of pain around the tailbone area. There are ways to prevent this but it does require a little effort. Also, I did have to return the chair because of a defect.

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 1 out of 5 stars

    WARNING DO NOT BUY

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My dog chewed through the cable to the remote. I contacted best buy to order a new one, they sent me to insignia, they sent me to a their part supplier (encompass). They told me first it was discontinued... i called back to insignia, they gave me another part number, told me to call encompass again.... then that person told me they dont carry insignia parts.... SERIOUSLY... what a freaking joke. $4k chair.... not useable. What a nightmare !!!!!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great value with a lot of customization options

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the Thanks Giving price I paid. It has a lot of features and customization. I love this chair!!

    I would recommend this to a friend