Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.6 out of 5 stars with 991 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers praise the 3D Zero Gravity Full Body Massage Chair for its massage quality, overall performance, and comfort. Many find the price to be reasonable and appreciate features like Bluetooth and zero gravity. Some customers mention the chair's size and weight as potential drawbacks, while others have concerns about the warranty and remote control functionality. A few customers reported issues with assembly.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 991 reviews
  • Rated 5 out of 5 stars

    Best massage chair

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being a Retail Manager, I'm always on my feet 10 to 12 hours a day. And this is the best after a long day of work. The leg massage and compression really helps!

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 3 out of 5 stars

    Delivery team ruined this experience

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The chair is great! However, the delivery was horrible. The purchase included deliver and set-up. The delivery team dropped the chair off in the driveway and left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Massage chair

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the best thing I've bought in my entire life. I work 75 plus hours a week and it helps relax is my body.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good chair for price

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my dad's birthday, solid massage chair for the price its at. The recline feature and massage power is its best qualities.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great chair

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this chair!!!! Has been such a great way to stretch and recover from workouts. Teens also enjoying it after practice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Massage Chair

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic Massage Chair. I have owned 3 massage chars over the years. This one is by far the best. It is better than some $10,000 chairs I have tried

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good chair to but way to harsh for elders

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Build Quality and feels great and premium, lower back hip rollers and way to strong to be comfortable with padding. I bought this for my Mother Assembly was easy. Delivery was great all other Air bags etc work great but back rollers were way to unconformtable even at lowest settings.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Nice chair

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chair does perform well on certain applications, very limiting on the leg area, also not great for taller people. Overall I would recommend this to anyone who has chronic back pain.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the money

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fell asleep in it the first night I used it. Still getting used to all the settings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife has used it everyday since purchase and has no issues. Lots of modes and settings to play around with. Worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Violates you and doesnt care

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it scared me when it tries to sexyal assult me. But i submitted and loved the chair

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 1 out of 5 stars

    WARNING DO NOT BUY

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My dog chewed through the cable to the remote. I contacted best buy to order a new one, they sent me to insignia, they sent me to a their part supplier (encompass). They told me first it was discontinued... i called back to insignia, they gave me another part number, told me to call encompass again.... then that person told me they dont carry insignia parts.... SERIOUSLY... what a freaking joke. $4k chair.... not useable. What a nightmare !!!!!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love this . Wifen and i both

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use this thing at least 2 sessions a day . Even my chiropractor has noticed my back and such is much more relaxed

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GREAT MASSAGE CHAIR

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could have been a 5 star, calf massager/roller needs a little improvement. Overall it’s a great massage chair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    user friendly high teck

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    assembly and delivery well done by the partners of Best buy. Intuitive in operation to allow for beginners to massage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great massage chair

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best product your money can buy. All the massage function are worth to be tested. You will love to use it everyday.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value with a lot of customization options

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the Thanks Giving price I paid. It has a lot of features and customization. I love this chair!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleased

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is everything I need to feel relaxed. I used to get massages on a regular basis. I am going to be able to save a lot of money, because I won’t have to go get massages anymore.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best message chair

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent performance. Love it. Easy operation. My nephew has already buy this model on the basis of my recommendation.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Buy it only when it’s half off or on sale

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great product but the price it’s to high but I waited until it was half off on sale and that is a great price if you are going to buy wait till it’s half price check every day on the app

    I would recommend this to a friend