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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 991 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers praise the 3D Zero Gravity Full Body Massage Chair for its massage quality, overall performance, and comfort. Many find the price to be reasonable and appreciate features like Bluetooth and zero gravity. Some customers mention the chair's size and weight as potential drawbacks, while others have concerns about the warranty and remote control functionality. A few customers reported issues with assembly.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 991 reviews
  • Cons mentioned:
    Assembly

    Rated 1 out of 5 stars

    Measure before buying it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comes fully assembled, no way to fit in the room if the door width is smaller than the item’s. There is another review where customer was able to dissemble and fit into the room he wanted. However, BestBuy wasn’t able to help with the same to have this item dissembled to installed in the room we want. Delivery wasn’t accepted once and sent back since it was fully assembled, but it was assembled again on my second delivery which I did accept and request for tech to dissemble the unit and assemble where I want it to be placed. They tried few times though, by sending multiple techs and none of them would dissemble but only assemble the massage chair.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there!

      Thank you for taking the time to review our Insignia™ - 3D Zero Gravity Full Body Massage Chair - Black, we're very sorry to read you are experiencing this issue with one of our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team.

      Insignia Support
      Angela
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Message

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good food Very good good Very good good Very good good Very good good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Chair!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gifted this chair to my mother for Christmas she loved it easy to use!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy user

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is for my mom but I tried it and definitely worth the money. We have the 2D at our house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it for the money + Black Friday deal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my wife's birthday. She is using it every day. Great product so far. I wish it had a phone or tablet stand holder.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Value for money, I bought it for my dad’s birthday and he loved it so much. This is a great buy and at a 50% off price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Massage chair

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still like new.. bought it Black Friday 2022.. no issues still working perfectly

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    easy to use and many massage options for the price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good for the price, I liked the back stretch option which helps relieve lower back pain

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comfortable

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The chair does it’s job! At an affordable price i have no complaints.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Massage chair

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall we all enjoy the chair. My one wish is that it would work deeper into the shoulder area.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this chair when it drop $1200, my family really love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Relaxtion!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation and delivery was super quick and easier than expected. Works amazing. Is very quiet and does the job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceeds Expectations.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The chair exceeds expectations and functions great. Paid full price for it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great chair

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love it. Use it every other day before sleep. Wish the cuff massage be better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great all over massage

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can het list in the Bluetooth speakers and relax to the massage. Great chair

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better purchase I ever made. I used everyday as a daily routine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good investment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way better than Insignia 2D massage chair. Like the ankle stretch feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Enjoyable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny. Easy to use and the whole family loves it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    massage chair

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Massage chair is good but wish it had a better support for your head and did a massage on your hips

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I am handicapPed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great chair, but I am handicap and it didn’t do anything for me and it hurt my back a little bit

    I would recommend this to a friend