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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 991 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers praise the 3D Zero Gravity Full Body Massage Chair for its massage quality, overall performance, and comfort. Many find the price to be reasonable and appreciate features like Bluetooth and zero gravity. Some customers mention the chair's size and weight as potential drawbacks, while others have concerns about the warranty and remote control functionality. A few customers reported issues with assembly.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 991 reviews
  • Rated 1 out of 5 stars

    Very dissatisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came broken to me. Was told it can’t be moved upstairs to the loft

    No, I would not recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Live saver chair

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The massage chair I invested in has truly been a lifesaver. Its ergonomic design and advanced massage features offer a blissful escape from the stresses of everyday life. The combination of soothing heat, varied massage modes, and customizable intensity levels provides a tailored relaxation experience. Using this chair regularly has not only alleviated my muscle tension but also significantly improved my overall well-being. The durability and ease of maintenance make it a worthwhile investment, ensuring that it continues to be a crucial component of my self-care routine. I can confidently say this massage chair has become an essential part of my daily life, contributing to my physical and mental health in ways I hadn't imagined.

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Worth its weight in gold.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my husband after I sat in the 2D that his son has. I was a bit worried about whether he'd need a towel or two for his back-and I was happy to see that the 3D has a padded back. We have only just run through the full body pre-set once each---but it is really great! I know that he (and I) will use this every day. There are a ton of benefits with massages--and at this sale price it will be worth its weight in gold very quickly. Definitely a "Best Buy"!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it on sale, it works great, highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Wide but love it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    besides it being too wide and couldn’t fit through my bedroom door, the chair was amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    This is a Best Buy!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With a good massage costing $100. or more an hour, this was the perfect alternative. It pays for itself in just 11 sessions, and the benefits of massage therapy are too numerous to name. We've had this chair for one month, and it is worth every cent. Should have done this years ago! In addition to the quality of the chair, the presets are great, and the deal was way too good to pass up.

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Best massage ever.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Before I just had a small back massager, that attached to my chair and a separate leg massager. I bought this on Black Friday, at Best Buy, and couldn't be happier. I tried several of the pre-programmed massages and have fallen asleep on several of them. Great price and an even better massage compared to what I had before.

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Lots of options on this chair

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new massage chair. I use it every day and it has helped m lower back issues. This chair DOES NOT fit in a 32” doorway. We had to take all tree doors to our sliding 6 foot door out in order to get it into the house. My house is quite old. I believe the newer homes have wider doors. Be sure tocheck!

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Awesome Chair!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is this like a massage therapist? No. However, it does a great job. My husband and I have been getting in it nightly and we both almost fall asleep each time. We are both in our 60s and have arthritis. We figure it's an investment in our health and saves my hubby's hands:)

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Game changer!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best massage chair ive ever used! I bought a couple of different ones in the past and this is by far the one that truly helps my neck, back and shoulder pains. I was randomly browsing thru best buy and saw this on sale! Grabbed the opportunity to get this for myself. This chair is amazing!! Highly recommend!!!

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Great chair for a very attractive price.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome chair. Gives you that real massage after an enduring workday. Has many modes reflecting to different types of massages reached to different parts of the body. Build quality is excellent and looks premium. Very happy with my purchase

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 4 out of 5 stars

    You get what you pay

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a decent massage chair. The back massaging and foot massaging gets full marks. The calf and leg part get 2 stars. The position of calf massager is not good or nor close enough. The shoulder pressing parts are also quite wide. The body sensing doesn’t make sense after output. The neck massager is not good

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Best massage chair I've own.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best massage chair that I have tried. After a full day working at the hospital, I'm always looking forward to sitting and relaxing on this chair. Would recomment to anyone!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    nice

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like it. Popular with everyone. Lots of options and controls.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review, Garth! We're delighted to hear that you and everyone else are enjoying the 3D Zero Gravity Full Body Massage Chair. It's great to know that the variety of options and controls are meeting your needs. If you have any further feedback or need assistance, feel free to reach out. Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Love at first sit.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband bought this on a Best Buy Deal of the Day and he absolutely loves it. He loves it so much he uses it everyday.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as a gift for my uncle, who works in construction, and he loves it! He uses it everyday and it helps him immensely.

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Great investment

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family loves this massage chair. it was expensive, but it was worth it. It gives a great full body massage.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    3DZGMC review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my wife. She loves it. She would give it ten stars if that was possible.

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Wonderful!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love it!!!! So many options to get just the right massage, and it does such a good job!!!

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Insignia massage chair

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and easy to use. Many options on massage style and at a great sales price.

    I would recommend this to a friend