Customer Ratings & Reviews
- Model:
- NS-MGC600BK2
- SKU:
- 6463071
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers praise the 3D Zero Gravity Full Body Massage Chair for its massage quality, overall performance, and comfort. Many find the price to be reasonable and appreciate features like Bluetooth and zero gravity. Some customers mention the chair's size and weight as potential drawbacks, while others have concerns about the warranty and remote control functionality. A few customers reported issues with assembly.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Massage chair
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Exactly what my wife was wanting. No issues with it. My wife loves it!
I would recommend this to a friend - Pros mentioned:Massage quality
Salon owner
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My wife and I love this chair. It has enough options for your back and neck
I would recommend this to a friend - Pros mentioned:Massage quality
You have to have this!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Gives a great massage. Fantastic for after workouts and watching TV.
I would recommend this to a friend - Pros mentioned:Massage quality
Free massage
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Above and beyond expectations! This is the best purchase I have ever made!
I would recommend this to a friend - Pros mentioned:Massage quality
The Great Gift Surprise
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent item (although missing 1 of 4 plastic footings upon receipt)
I would recommend this to a friend - Pros mentioned:Overall performance
buy this!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice chair and worth the price!! Definitely recommend!
I would recommend this to a friend - Pros mentioned:Price
G
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect in every way and we'll made great value too
I would recommend this to a friend - Pros mentioned:Massage quality
Massage chair
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wife enjoys it great deal, and so far good quality
I would recommend this to a friend - Pros mentioned:Overall performance
Excellent full body massage chair
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does a great job, it is easy to install and to use
I would recommend this to a friend - Pros mentioned:Massage quality
Amazing
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I cannot get my husband out of this chair. It’s amazing!
I would recommend this to a friend Wow, what a difference this makes for achy muscles
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wow, what a difference this makes for achy muscles! This is very handy for the entire family, but it can cause mild soreness if not used properly. Follow the manual and take it easy. Don't use all the features immediately unless you understand how each feature works.
I would recommend this to a friend- Pros mentioned:Comfort
Best Purchase ever!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Me encantó la silla, recomendada 100% Toda la Familia la usa.
I would recommend this to a friend Great buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worth every penny. Great preset options and plenty of ways to customize to get a relaxing or rejuvenating massage.
I would recommend this to a friendDoor way is at 31 and 5/8ths can it fit ?
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Took 3 meausrement of my doorway and im just shy of 32 inches. Should i give it a go and keep my delivery date ? I seen somewhere on here that it said we woukd need 33 inches ? Is there not a way to just have a few people lift it up and use the angles to angle it in the door ? I really dont want to get the 2D considering how cheap the price is for the 3D. Any additional help would be great thank you
I would recommend this to a friend- Pros mentioned:Massage quality
Can’t complain at all!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this chair so much! It was worth every penny!
I would recommend this to a friend Real deal
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best chair for the money. Easy to use. Great performance.
I would recommend this to a friendDisappointing Delivery Experience
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was extremely disappointed with the delivery experience of this massage chair. While the product itself may be great, the service that came with it was far from acceptable. The delivery person, Norberto, was rude and unhelpful when we politely asked if he could bring the chair inside our home as clearly stated in the delivery terms. He refused, claiming it wouldn’t fit through the door. While we understood the size issue, it was frustrating because a friend of ours bought the same exact chair from Best Buy and their delivery team took the item out of the box and brought it inside with no issue. That positive experience was what convinced us to order from Best Buy in the first place. Unfortunately, Norberto made no effort to assist us or offer solutions. He left the extremely heavy item in our garage, showing no concern that we had no way to move it inside ourselves. His lack of compassion and unwillingness to help were very disappointing. I’m writing this review to warn future customers don’t rely on the promise of in-home delivery unless you’re absolutely sure your delivery team will follow through. It’s unacceptable that Best Buy would allow this kind of service for such a large and expensive item.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for taking the time to share your detailed experience. We’re truly sorry to hear about the delivery issues you encountered with your massage chair. While we’re glad the product itself met expectations, we understand how frustrating and disappointing it must have been to receive such poor service—especially when in-home delivery was clearly stated and expected.
Your feedback is incredibly important, and we sincerely regret that the delivery experience did not reflect the level of service we strive to provide. We appreciate you bringing this to our attention and will make sure your comments are shared with the appropriate teams to help improve future service.
EXCELLENT
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best massage chair for home use Easy to install and very user friendly functions
I would recommend this to a friendSecond chair
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.New chair is ok works fine delivered one chair that did not work had to send it back within a few days. Best Buy was fine and stood by the warrentee and gave us another new chair
I would recommend this to a friend3d message chair
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.3d message chair meant our expectations. Would recommend
I would recommend this to a friend