Customer Ratings & Reviews
- Model:
- NS-MGC600BK2
- SKU:
- 6463071
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers praise the 3D Zero Gravity Full Body Massage Chair for its massage quality, overall performance, and comfort. Many find the price to be reasonable and appreciate features like Bluetooth and zero gravity. Some customers mention the chair's size and weight as potential drawbacks, while others have concerns about the warranty and remote control functionality. A few customers reported issues with assembly.
This summary was generated by AI based on customer reviews.
Worth it when discounted
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is amazing! Bought it when discount. Highly recommend!
I would recommend this to a friendWonderful
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everyhing was great, i have no complaints. You will not regret buying.
I would recommend this to a friend- Cons mentioned:Assembly
Help Getting Inside:
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Take box off & remove footrest B4 takin inside? TY
I would recommend this to a friend When will this go on Sale?
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I missed the sale. It was already too late. F it goes on sale i will definitely buy one!
I would recommend this to a friendManicurist
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got the chair work good , but got little scratch on my right side when they bring in my house.
I would recommend this to a friendLast just past warranty period
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was great performing massage chair and about 1 month after 12 month warranty expired, a small $2.00 circuit board went out. Insignia wont sell me one or send anyone to do repair sunce outside of warranty period. Cant get information ti buy one anywhere elae. Sure that this is just unfortunate luck that went iut at this time, but geez. Service products you sell. Willing to pay for it. Dont know if will wver buy another insignia product after this experience
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Chad,
Thank you for taking time to write a review our Insignia™ - 3D Zero Gravity Full Body Massage Chair - Black. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team.
Dina || Insignia Support || https://www.insigniaproducts.com/
Ok for the discounted price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far its good, only thing missing is neck and head massage.
I would recommend this to a friendGood--for 3 weeks
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have only had this chair for 3 weeks and the air massage function has stopped working. Only used about 20-40 minutes each day so this is not acceptable. Manual is of little help. Insignia customer support did not offer repair--said there are no technicians available and referred me back to Best Buy. After very long wait times to talk to customer support and being transferred to different agents, they have scheduled me for a return/replacement. I hope the malfunction was just an anomaly and the new chair works better.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi MelissaB,
Thank you for writing a review about our Insignia™ - 3D Zero Gravity Full Body Massage Chair - Black. We understand that you are having issue with the product. We would love to check this situation further with you. Please feel free to contact us at the link below to get assistance with your unit.
Insignia Products
Marites
www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Dissapointed to say the least...
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got mine recently delivered and was very excited to try. Excitement turned to dissapointment as the "Full Body" massage is only massaging the back and neck, NO feet, calf, shoulder and arm massages. Insignia Team, How do I return this monster chair?
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi JagP,
Thank you for writing a review about Insignia™ - 3D Zero Gravity Full Body Massage Chair - Black. We understand that you are having issue with the product. We would love to check this situation further with you. Please feel free to contact us at the link below to get assistance with your unit.
Insignia Products
Marites
www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Not worth it, stopped working after three months.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was great for three months or so. Then I noticed the tracks felt like they were bending out of place. Then the tracks stopped kneading altogether!!! It’s so disappointing we can’t return this piece of junk. I’m stuck with it in my living room forever now.
No, I would not recommend this to a friendMissing Chair
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought chair on 12/4 and was due to be delivered on 12/23. Received a call on 12/22 that BB didnt have the chair, but couldn’t tell when it could be rescheduled. We are now 10 days out from the cancelled delivery and still no update. Husband is still patiently waiting for his Christmas gift. I hope to be able to write a full review of the chair someday.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Insignia™ - 3D Zero Gravity Full Body Massage Chair - Black, we're very sorry to read you are experiencing this issue with one of our products. I know that this could be an unfortunate situation, for product delivery inquiries please contact Best Buy Customer Service at 1-888-237-8289 for further assistance.
Insignia Support
Angela
www.insigniaproducts.com/support