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Customer Ratings & Reviews

Your price for this item is $499.99
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Customer reviews

Rating 4.6 out of 5 stars with 164 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are impressed with the 4.5 Cu. Ft. High-Efficiency Front Load Washer's cleaning performance, as clothes consistently come out nearly dry. The washer is also praised for its quiet operation and ease of use, along with its surprisingly high quality and large capacity for handling bigger loads. Many appreciate the efficient spin cycle, which significantly reduces drying time. Positive feedback also highlights the machine's features, comparable to more expensive models.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 164 reviews
  • Pros mentioned:
    Cleaning performance

    Rated 2 out of 5 stars

    Buyer Beware

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I give this 2 stars based on the fact that it was not ready for curbside as promised. It wasn't even at the store period. I had to buy this washer from Lowes across the street! The washer is a great product and works well. Definitely worth the money!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi,

      It is one of our priorities to make sure that our customer will receive the service that they deserve. Hearing your feedback will help us improve our customer service and satisfaction. If there is anything that we can assist you, please contact us at (877) 467-4289 for further assistance.

      Insignia Support
      https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Great purchase!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for a rental and haven’t had any complaints!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelente machine very good and looks great thank you

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    new washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works well - does a good job washing laundry. Use washing strips.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Insignia Purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good so for. Has all. The standard bells at a lower price.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not the best product

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine washes great but it is very noisy and it smells of mildew when closed after use in order for it not to have that smell u have to leave it open to air out for a while.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Worth the price in isolated.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good but makes a lot of noise on spin cycle.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only used it twice but it seems to do a good job

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not dependable

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked for 2 months. Item returned. Replacement dryer worked for 13 months and had the same issue identical issues as the previous dryer . It has a 12 month warranty stopped working on the 13 month. I have to pay out of pocket for repairs to a dryer that I am still making payments on.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good but is nosier than hell storage is good and convenient And the price was good

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great washer... but loud and vibrates like crazy!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Washer vibrates

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It vibrates so bad that the bottles of laudry soap on top of it fell off

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Cheap lasted just over 1 year

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Piece of garbage! Bought Sept. 20th 2023 & died November 6th 2024. Don't waste your money on this washer or their useless customer service.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horriable

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the worst no manual was left no one can fix it they make you jump through hoops for a repair or replacement just use a different company best buy dropped the ball on this one.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Gabby,

      Thank you for taking time to write a review our Insignia™ - 4.5 Cu. Ft. High-Efficiency Front Load Washer - White. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team.

      Dina || Insignia Support || https://www.bestbuy.com/insignia BBY-ExBrand_Insignia

  • Pros mentioned:
    Cleaning performance, Noise level, Quality

    Rated 5 out of 5 stars

    Awesome Washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washer. Has a lot of new settings and cleans really well. Is super quiet and gets the job done. Would definitely recommend this washer. Great quality and price.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Good washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spacious washer and cleans well. It wrings the clothes almost dry!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Impressive washer!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice washer. Costs a bit less then the leading brands but I think is works just as good as the more expensive washers. It has plenty of different settings. All I need.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good washer choice with reservations.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this washer, it performs well! We did have a pump failure which is being replaced under warranty. An unusual problem and not such to prohibit liking this machine. However, there is a fix that should be considered by Insignia. Pump failure left a washer full of water that could only be removed by opening the pump filter. With that filter very close to the floor, draining without knowledge of the system can result in a flood on the floor. A simple remedy would be a drain connection where a hose could be attached.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value…works well…easy to use…………………………………… ….

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squeaky clean.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just purchase this washer and so far it's doing good, i like the way it washes the clothes.

    I would recommend this to a friend
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