Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.3 out of 5 stars with 989 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers consistently note the 4-Device Universal Remote's ease of use and compatibility with various TVs. Many appreciate its affordable price and reliable performance, while some find the instructions unclear and lack of backlight inconvenient. The remote's setup is generally considered quick and easy, and its size is often praised as comfortable and easy to handle.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 989 reviews
  • Rated 4 out of 5 stars

    Good product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well , but for the price a lighted keypad would be a nice feature

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saved my TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our dog chewed up the remote that came with the TV. This universal remote was a great match to our TV. Whew.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good basic universal remote

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote works fine with my Insignia TV. I like that it can also work with other devices such as a bluray player.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The perfect universal remote!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a product that my family uses every day, it is a great device that does all we need.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It works

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The size too big but it works, no remote sence once.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Easy install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very clear instructions on installation. I was able to pair on the first attempt.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great remote

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not knowing alot about smart TVs, the employees were a great help,, and the remote made it easy & self explanatory.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Enough

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good remote, but wish they could make a smaller with no digits.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Replacement Remote

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found this remote easy to setup with most brands.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 2 out of 5 stars

    Only works on TVs

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked perfectly for my LG TV and was simple to setup. Unfortunately, I could not get it to work on my XBox One or my Roku 2. I’d recommend to TV needs, but not for those two things above.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi TonyTree,

      Thank you for reviewing our 4-Device Universal Remote. This remote is designed to be compatible with TVs, DVDs, cable boxes and audio devices. Due to the specific functions on the Roku device and the Xbox One, this remote will not work along with any of these.

      If you have any doubt or you need any assistance with this unit, please reach us at 877-467-4289 and we will gladly help.

      Adolfo M. - Insignia Support

      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Just what we need

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    universal remote worked... affordable price. Customer service was good. In and out of store was an ease.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Fantastic replacement

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We recently moved and our remote for our Sharp TV was lost in the process. We decided to pick up this remote as it looked sturdy and as we have two young children that was our primary concern. The remote setup was quick and easy and it has worked perfectly since.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Useful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got a new Samsung tv but no remote. So this one is what I need and it works

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy Set-up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have an 8 year old Insignia TV which the remote became damaged. I purchased this universal remote and was able to set-up the TV and Blu-ray operation with little effort.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice and great for my tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am still having a problem getting a code to work for my Blu-ray dvd player.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice remote

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome remote but does not work when covered in my baby batter, or people sauce.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works beautifully

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have tried other remotes without success - until this one. They would work for a week or two and then stop. This remote is very easy to program with my current TV (2year old flatscreen - I lost the remote...!), and super easy to use. Love it! Thank you Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great remote with ease of use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase this remote for use with a Dynex TV and immediately utilized the instructions to plug in the model numbers and instantly I was able to operate the television. Excellent and easy to operate. GREAT BUY!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, I bought for my Visio Tv that was 1 year old, and it works great

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 2 out of 5 stars

    Replacement for original tv remote

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote was easy to connect. However, in the month I’ve had it I have had to reconnect it four times. When it’s connected it works fine, but for some reason it won’t stay that way.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi,

      Thank you for reviewing our Universal Remote. I am glad to read it is worked almost as expected. The situation about having to reconnect this product must be caused by the devices you are using along with it. We appreciate your feedback, this help us to build better products for you.

      If you have any doubt or you need any assistance with this unit, please reach us at 877-467-4289 and we will gladly help.

      Adolfo M. - Insignia Support

      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia