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Customer reviews

Rating 4.3 out of 5 stars with 989 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers consistently note the 4-Device Universal Remote's ease of use and compatibility with various TVs. Many appreciate its affordable price and reliable performance, while some find the instructions unclear and lack of backlight inconvenient. The remote's setup is generally considered quick and easy, and its size is often praised as comfortable and easy to handle.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 45 Showing 881-900 of 989 reviews
  • Rated 4 out of 5 stars

    Nice remote for cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basic no frills remote but good quality for its needed for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All rounder remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote is very handy and is a universal remote. It works beautifully and its battery life also appears to be longer.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    confusing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tough to use without instructions. Had to visit the store to get instructions on usage

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Greetings! We really appreciate your feedback on this remote control, remember that we are here for you, please visit: https://www.insigniaproducts.com/contact-us. Sincerely, Louie L. Insignia Products. BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Works!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as a great replacement remote for our tv. Purchased this one purely because it's the same brand as our tv.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has good buttons and works well. Low battery usage.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Reasonable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty Nice item for the price they're selling it for.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friend lost her insignia remote. Bought this one and checked it out on my set. It worked so she's happy now.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Didn’t work with insignia

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t work with my tv even though it was an insignia remote

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi, Kesh.

      I sincerely appreciate you taking the time to share your review with us. This remote is definitely compatible with all our Insignia TVs. Please reach us at 1-877-467-4289 so we can properly assist you with your product.

      Alexander G. - Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Great universal remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great remote which can be utilized for TVs, DVDs, etc. It is an excellent replacement product.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Insignia™ - 4-Device Universal Remote - Black

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Insignia™ - 4-Device Universal Remote - Black No Good!!

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello

      I am very sorry to read that you are not satisfied with our 4 Device Universal Remote. I know how disappointing this may be so to make sure that you receive the proper support, I will suggest to get in touch with us at the link below for any warranty needs you may have.



      Itzel I. - Insignia Support.

       https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Awesome remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked immediately with my insignia TV out of the box, and has more functions than the default remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to set up and works great! I would recommend it to everyone looking for a universal remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this remote for a quick fix for loosing my old one during moving and it does a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It Works Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I lost my last remote for my Insignia TV. I was very thankful that Best Buy had one to replace it.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    2 thumbs down

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    could not and have not gotten it to work on my Sansung 3D smart TV

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Volume on sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was difficult getting to operate volume on Insignia sound bar

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 2 out of 5 stars

    Didn't work for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't want to give this remote a bad review, just wasn't compatible with some of my devices. I would recommend harmony for universal remotes. They have every device compatibility. Otherwise the controller was a good price for the quality.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello! I'm sorry to hear that this universal remote didn't work for you, remember that you can always take advantage of Best Buy's 15 day return/exchange policy in case its not compatible with the device you purchased it for. -Elsa Insignia Support BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    Not too bad, but not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this so I could finally stop using 3-4 remotes for my devices. Setup took a few tries for each device, and I couldn't quite ever get my cable box synced with it... All in all I've gone back to using the regular remotes as some of them have nicer features (1 button to access Netflix)

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn’t work

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned this remote. I bought it to work with a new Insignia 4k tv, and my Samsung BR and Insignia sound bar. NONE of the manual codes worked for ANY of the devices—including those of the same brand—and it wouldn’t auto match any of them either.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Bummed,

      The feedback that you provided is very much appreciated, I can assure you that this remote is top of the line. If it is not working then most likely there is an internal issue with your product. I would recommend that you contact us as soon as possible.

      https://www.insigniaproducts.com/contact-us
      Brian C. -Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Perfect remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was in desperate need of a remote for a tv I bought off a friend and this did the job!

    I would recommend this to a friend