Customer Ratings & Reviews
- Model:
- NS-RMT415
- |
- SKU:
- 4502603
Customer reviews
Rating 4.3 out of 5 stars with 989 reviews
(989 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.2
Rating 4.2 out of 5 stars
- Ease of Use4.1
Rating 4.1 out of 5 stars
Customers are saying
Customers consistently note the 4-Device Universal Remote's ease of use and compatibility with various TVs. Many appreciate its affordable price and reliable performance, while some find the instructions unclear and lack of backlight inconvenient. The remote's setup is generally considered quick and easy, and its size is often praised as comfortable and easy to handle.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Not easy to program
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was not easy to program. I could never get it to program.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi.
I know the feeling of not being able to get something to work easy and seamlessly. We offer phone guidance for this type of cases, surely one of our agents will guide you through the process. Otherwise, they will certainly let you you know if you have the correct remote for your needs. Please, give us a call at 877-467-4289 for specific troubleshooting on your particular case.
Charles V. - Insignia Support
https://www.insigniaproducts.com/contact-us
Rated 1 out of 5 stars
Not what need
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not what I wanted. Cannot use to record from tv onto disc which I need.
No, I would not recommend this to a friendRated 3 out of 5 stars
Its Ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was somewhat disappointed. .due to no DVR compatibility. .but its ok otherwise .
I would recommend this to a friendRated 1 out of 5 stars
Did not work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work. Tried just would not program to TV..
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you so much for taking the time to review our Universal Remote. Please accept my apologies to see you're experiencing a difficult time with the unit. For you to get the correct assistance we are more than happy to assist you over this line 877-467-4289 for us to help you with this.
-Arin. A
Insignia Support
Contact us: https://www.insigniaproducts.com/contact-us
Rated 3 out of 5 stars
good all in one remote
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.its a good remote but unfortunately not supporting latest systems....
I would recommend this to a friendRated 3 out of 5 stars
Good universal remote
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I replaced a tv remote The problem was my tv not the remote
I would recommend this to a friendRated 1 out of 5 stars
Useless
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cannot program with my Panasonic blue ray dvd player
No, I would not recommend this to a friendRated 1 out of 5 stars
Remote not compabale
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This remote controller did not work with my television.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for posting this review of the Insignia Remote. Please remember that you have a 15 day return period at the store! Have a nice day! Louie L. Insignia Products.
Rated 1 out of 5 stars
Did not work with my TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Recommended by Best Buy employee. But did not work
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi! I'm sorry to hear that the Insignia Universal Remote didn't work with your TV. Please remember if the product was purchased after October 30th 2016 you have until January 15 2017 to return it at your local Best Buy store with your receipt or your online order. -Elsa A. Insignia Support
Rated 2 out of 5 stars
Not compatible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Remote was given as a substitute to the mising remote for my Vizio. Had to return it because it was not compatible with the smart tv feature.
No, I would not recommend this to a friendRated 1 out of 5 stars
You can't use this remote control with a smart TV.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought a LG Smart TV that was already opened box at the store. I was told that I could purchase a universal remote to operate my "Smart TV", since the remote that was in the box was sold prior to my purchase. The universal remote "can not " be used to operate the functions of Netflix, YouTube, Spotify and Internet. You can change the channels but that's it; you can't use it for the Smart TV operations.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello! Thank you for writing a review. I'm sorry to know that this remote didn't fulfill your needs for your Smart TV. Remember that SmartTVs have special functions that require more advanced remotes and this one may not be suitable for it. Remember that if you have any questions, you can contact us here http://www.insigniaproducts.com/support/contact.html or take advantage of our 15-Day Return Policy. All the best, Fernanda-Insignia Products
Rated 2 out of 5 stars
One function for my device was not available.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was replacing my dvd recorder remote . I was able to work all of the operations for the recorder/player except for the menu . I tried every button on the universal remote , but could not get to my menu .
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for taking the time to review this remote, I'm sorry to hear that the remote didn't meet your expectations, please remember that as an universal remote, we can't guarantee that it will operate every single function on a specific device, you can take advantage of the 15 days of return period from the Best Buy store. Regards, Shane B. Insignia products.
Rated 2 out of 5 stars
Remote control didn't fully work.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After programming the remote control to the tv and dvd player, I couldn't fully access the menus on the tv or dvd using the control. Neither item would respond further to the other buttons on the control.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi! I'm certainly sorry to hear that your universal remote control didn't work as expected, please remember that you can always contact our support team at http://www.insigniaproducts.com/support/contact.html for additional assistance. -Elsa Insignia Support
- Pros mentioned:Remote control
Rated 5 out of 5 stars
Great replacement for multiple remotes
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered this online during the black friday in July sale for $14.99 and just picked it up today. Fairly simple to program. I programmed mine to a Westinghouse TV (which almost nothing works with so I was pleasantly surprised that this paired with it), a standard definition DirecTv box, a Vizio soundbar, and a Sony 3D bluray player. All the functions from the original remotes work on this Insignia remote, which is a plus. I also really like that you can lock the volume controls to control only the soundbar volume. Thinking about getting another for my dad because he's got 2 remotes he has to use for the tv power/volume and DirecTv box and he gets things mixed up sometimes and gets frustrated so I think this would solve his problems lol (sadly it's not on sale anymore). I went from 4 remotes to 1. Would highly recommend!
I would recommend this to a friend Rated 2 out of 5 stars
Insigina Universal Remote
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I brought this remote because I thought it would be good for my Roku tv & ect. Insigina inform it doesn't control all functions. They were right.
No, I would not recommend this to a friendRated 2 out of 5 stars
SoSo,would not buy again
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not a real winner for old people, needs larger buttons, expanded unit might be more friendly.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you very much for reviewing our universal remote, I am sorry to read you found this not so user friendly for you, I will forward your suggestions to our engineers team so they can have it on mind for future references, please take advantage of Best Buy's 15 day return period. Omar S. - Insignia Products Support.
Rated 1 out of 5 stars
Did not work for me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I own Insignia sound bar so I was hoping I will be able to control the TV and the sound bar with same remote. Wrong, I was not able to program remote to control sound bar. Very disappointed.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for reviewing this remote, I'm sorry it didn't work specifically with your other devices, however remember that we cannot ensure compatibility with all universal remotes, you can always take advantage of your 15 days of return period from Best Buy. Regards, Shane B. Insignia products.
Rated 2 out of 5 stars
Not a good remote for projectors
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not a good remote for the off brands or non mainstream device
No, I would not recommend this to a friend- Cons mentioned:Backlight
Rated 4 out of 5 stars
Works with all my devices
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this about a year ago forgot to write this review. My main reason for buying this remote is because of my Vizio soundbar didn't work with my Spectrum remote and there wasn't good info in making that work, I didn't want to buy an expensive universal remote, and at the time I did have an Insignia TV in my room. I bought an LG TV (which didn't include the magic remote) later on. This remote did work with my Vizio sound and worked with my Insignia TV with ease, and when I bought my LG TV it took some time finding the right code to have it where I could pull up everything on the TV without needing to using the remote it came with. Now the cons for me is no backlight on the remote, and when it comes to Hulu no back button that works on this remote so I have to grab the LG remote. So this remote works 99% of the time for me.
I would recommend this to a friend Rated 1 out of 5 stars
Didn't work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Spent hours over a couple of days trying to get this dang remote to work with my set and satellite box without success. At least BB was good about taking it back.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you very much for submitting your comments about this remote, I am sorry that this did not worked for you as expected, however I am glad to read that you were able to take advantage of Best Buy's 15 day return period. Omar S. - Insignia Products Support.






