Main Content

Customer Ratings & Reviews

Insignia™ - 5.6 Cu. Ft. Dual Tap Beverage Cooler & Kegerator - Black stainless steel-Front_Standard

Customer rating

Rating 4.3 out of 5 stars with 79 reviews

91%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

Filter:
Page 1, showing1-20 of 79 Reviews
  • Rating: 5 out of 5 stars

    Mmm. Beer.

    Posted
    JS99
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I am very happy with this kegerator. It's exactly as described on the website and at the sale price was a good value. I picked it up at the store and it was undamaged, all pieces (and spares!) were present. It took me about 20 minutes to hook up. Instructions were clear. I've used it for a single keg and two kegs, both work fine. Beer is cold. The lowest setting keeps it at 36 inside. The noise is noticeable when it's running but not intrusive and after the first week, nobody even notices anymore. The tower flops around a little if you just grab and handle and yank, but doesn't feel like it's going to break off or anything. I have had zero issues with foam. You can't go to the store, buy a keg, take it home, and tap it. It needs to sit for at least 24 hours to settle. There's also a max speed it will come out so turning up the pressure isn't going to change that, just create overcarbonated beer and foam.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Good product, pretty bad support

    Posted
    Louisville10
    • Verified PurchaserVerified Purchase

    This product is actually fine but you need to be careful during installation. The instructions are ok but not great, and they don't mention the importance of the little plastic washer that is critical for the unit not to leak beer! This tiny piece comes in a little bag, and I didn't even know what it was for until my unit was leaking all over the floor after connecting it. I managed to find one loose on the bottom of my unit, and when I put it in it totally solved the problem. But I only have one, and when I called the manufacturer's customer service they told me I could get the washer at "any appliance store", but it's not a normal washer and they said they can't even tell me what size or material I need (it's not a normal steel one!). They actually told me to just return the whole dang thing to Best Buy, which would be ridiculous for a 5 cent washer! Anyway, if you have all the pieces and parts the product really works pretty well.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Love it

    Posted
    ALpHaMoNk
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    So far so good comes with everything required to have draft beer. My only real reasoning for not giving it a perfect score is availability. Was only able to get this as an online purchase only and because of this the first unit came in very fast but heavily damaged. Cracked even on the door. A second one was ordered after returning the damaged unit to local store. The second unit was recieved with damages as well but not as bad and not in the front. Clearly there is a problem in shipping and handing so I contacted customer support and agreed to keep the unit to avoid having to go through the ordeal a third time. They were nice enough to give me a discount do to my troubles. Having these stocked in store would have been great.... Thanks bby for taking care of me.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    This is a step up from standard kegerators

    Posted
    James
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I replaced a 4year old kegerator with this one, what an upgrade. First of all, the shaft is insulated and cooled from the fan in the fridge, this is a real fridge with an electronic digital temperature control which doubles as an indicator that the electric is on and the beer is cold. This is an awesome machine, it holds 2 1/4 kegs and keeps them ice cold. Only thing I will add is another regulator so when I have 2 different types of beer that need different pressures it can be separately adjusted. Also, I will replace the beer lines with 11’ of hose to keep down the foaming. For the money, you can’t beat it plus the co2 tank fits inside with the 2 1/4 kegs. Cold co2= colder beer.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    The kegerator has been working great

    Posted
    LGSYSTEM
    • Verified PurchaserVerified Purchase

    The kegerator does a great job of keeping my two kegs cold at the right temperature. Tech support could not tell what one error code that would occur when I was trying to get the kegs cool fast. Now the system has a digital readout under a plastic exscution which is fine but this summers UV rays though a window has bubbled up the plasic piece protecting the display. I bought the service agreement but after 4 hours of being bounced from one department to another and be hung up on many times, I still have no fix to my problem. I just need one part to fix the system but the system is still working fine but I am worried a spilled beer may get inside the electronics one of these days.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Does the job

    Posted
    Joey
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I read through plenty of reviews before picking this kegerator, but I caught it on sale during a holiday week/weekend and for the price it was hard to beat. The assembly was fairly straight forward and I have been enjoying it now for about a month. I have had more foam than I care for in some cases which may be because the tubes are too short coming from the keg coupler or because 2 different beers with 1 regulator makes it tough to get them both exactly right. But the fact is I have cold draft beer in my basement that is easily accessible and I really enjoy it.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Awesome for a home bar

    Posted
    Beerfan
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    We have had our kegerator for a few weeks now and we love it. It gets to temp quickly, the directions are very easy to read and understand and the tapping part was very simple. We may end up getting longer tubing down the road as we have read it helps with keeping proper CO2 levels, but so far we are steady at 12 which pours a perfect beer.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Better Quality Kegorators Out There for the Price

    Posted
    Mark
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    The keg-tapper screw in connectors are an elbow (dog leg) on the lines to preserve space. Replacing these with a straight connection is a must as every time I cleaned the lines they would not reseal and beer exploded everywhere when the keg was tapped. The tower seems rather cheap and unsteady as well. I have an Edge Star at our house (Insignia is at condo). I recommend the Edge Star over this one any day.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Great kegerator

    Posted
    doctorshabang
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Overall a great unit. This unit can hold two 1/4 size kegs. I currently have a 1/6 and a 1/4 in it. Tank fits nicely inside. Only downside that I have is one tap is extremely foamy (even after sitting for two weeks). I have a two tap regulator that I am going to use to see if it is a leak in in the connector or line. Besides that this is excellent. You can select what temperature you want the beer to be on. When the unit is on there is a slight noise but nothing like a dishwasher.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Does not keep the beer cold

    Posted
    94518
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I have had a several issues with this item. First, it was delivered damaged and when I called about it I left messages, but never received calls back. The door hinges were damaged and the door would not close. I had to use the hinges on the opposite side for the door to close. The back side of the fridge often freezes. Despite the freezing inside, the beer does not get very sold. Temperature gauge says 32 degrees, but it never feels like it.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Great value.

    Posted
    ANutterGuy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I got this kegerator when it was on sale. I think it is a great value, especially having two taps. I have used it with two 1/6 th barrel kegs and I am very happy with this purchase. The top taps work well enough for starters, but I may replace them later with higher quality ones. The CO2 tank can be placed inside the kegerator, or the unit comes with a holder for the back of the kegerator. I had a dent in the side of the unit when it was shipped, but Best Buy customer service worked very quickly to make me happy.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Does the job

    Posted
    Grich
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    If your looking for cold beer out of a cold tap than this does the job. I've had this kegerator a few months now and am still fighting with the foam. I keep the pressure the same for long periods of time for a mean to make other adjustments but it seems the foam only subsides about 2/3 of the way through the keg. I would also suggest only a one tap as you are limited from the brewery with keg sizes and beer variety. The cooled spigot works fantastic however.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    This is a project...

    Posted
    Cammac
    • My Best Buy® Elite Plus Member

    First I’ll say it is very nice looking and Clean design. The led temperature read out though, in my opinion, is way to bright with no way to dim it. Secondly, I was really hoping this thing would work out of the box. I was very wrong. From the moment I started using it it had issues. Everything needed tightening and faucets internals are next impossible to get to. I’ve replaced almost everything from the line to entire faucet. This thing has been unuseable and a headache. If I could I would have bought a different brand.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Ok kegerator

    Posted
    Decalli
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Having some issues with the co2 leaking. Can't figure it out. Also had to get a 2 zone co2 regulator because they only give you a single zone regulator for 2 taps. One of the taps was leaking and instead of being able to send me just a tap, they have to send me the whole kegerator. Seems kind of silly and expensive on their part.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Missing parts/poor service

    Posted
    Chris
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Missing parts out of the box and unable to send me what I need. Missing beer gasket. Missing washers for coupler (Now leaking because of this, still trying to trouble shoot) missing tap handles, which is important to have. Offered to refund 25$ but didn’t. First experience with this should have been better. Overall extremely disappointed.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Perfect for our home

    Posted
    Chan
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    We purchased this dual kegerator recently. It was very easy to assemble and will a couple adjustments to the pressure, we were pouring a perfect beer in a few hours. The best feature is the ability to have two different types of beers. I would also recommend that you get additional beer tap handles as the ones that come with it are short which is a littler more difficult to pour.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great First Kegerator

    Posted
    Chris
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    This is a really solid choice, the kegerator has plenty of space and allows for a lot of flexibility, including which side you open the door from. I'm a big fan of the digital temperature display, which allows me to chill the kegerator to a specific degree. The kegerator always serves drinks cold, and is a valued addition to the home.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    easy set up

    Posted
    sapster
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    easy set up. follow instructions and you cannot go wrong. temperature reads 32 but my remote monitor reads 38. cold enough for me. You will find after using you may need to upgrade to better taps and longer hoses to achieve the perfect pour. all in all good bang for the buck and versatility of two taps is a plus.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Great once you learn how to control the C02

    Posted
    Sbrec06
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    It took some time to figure out the C02 and the right amount of pressure you need for a nice poor. The 1st 2 kegs had too much head and I had thought about returning the unit. After I figured out how to properly use the CO2 by watching youtube videos I was good to go.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Awesome

    Posted
    ACE9
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    This is awesome. The unit is larger inside so can hold two kegs wit varied sizes. The fan was a bit loud on my first unit so I exchanged which was a little pain, but the unit is nice. Only neg is that if power goes out, it resets back to default temp which is 40 something!!!

    I would recommend this to a friend