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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 27172 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers are pleased with the quality of the 12' 4K Ultra HD HDMI Cable, its HDMI functionality, and its convenient cable length. Users also appreciate the ease of use and compatibility of the product. Some customers have reported signal loss, but this seems to be a minor concern overall.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1329 Showing 26,561-26,580 of 27,172 reviews
  • Rated 1 out of 5 stars

    50 foot hdmi cords do not work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    requires signal booster to go 50 feet, and it won’t work without it. It should say this somewhere. Even then, the signals booster has to be compatible - so it’s best to buy a 50 foot cord with a booster built in.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Did not work as designed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not work properly with Apple 4K TV. Apple suggests a designated Belkin one that worked perfectly. I would have liked to have seen the Insignia cable work properly.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello,

      I know how disappointing it is when a new product does not work as it should. This may have been a small compatibility issue, however please feel free to get in touch with us at the contact link below so we can further evaluate your case.



      Itzel I. - Insignia Support.

       https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Did not fit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were sold this to use with our Samsung sound bar.We told the guy what it was for,so expected him to know what would be best.Got home and it did not fit.Frustrated!Returned it!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It's ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an ok product. However, sometimes the cord needs to be jiggled or moved a certain way in order to display the picture. It can be finicky. We had more problems with it the first day than any other. Now it hardly needs moved, so that's good.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Never opened

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was not what I needed. But I had the audacity to bother two salesmen they were visiting and ask them some questions because I needed help. And they just told me something to get rid of me.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Unsatisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very unsatisfied with this cable it did not function at all for my Apple TV and I purchased because the label said it was compatible with the Apple TV.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    good while it lasted

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got in march and it stopped working today. Tried different tv's and different sources. Would not suggest putting inside wall if you have to change it out every 8 months.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Corky!

      Thanks so much for taking the time to leave your review on our Insignia Products 4k HDMI cable. We know how disheartening it may have been for you to have to deal with your cable no longer working. If you still have this, we would like to make this right and we invite you to contact our team for assistance. Please do not hesitate to reach out to us, we are here for you.
      Janina G | Insignia Products | https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Theft

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Who picked this up? It wasn’t me. I was at work in Dallas all day. Please explain. I better get my cables and someone needs to tell me how this happened and I want to report a theft.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Junk

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cable caused me to almost start returning components of my entertainment system after it started randomly throwing the screen black..

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi MikeWontLie2ya,

      Thank you for the review.I'm sorry if we did not meet your expectation towards the product.Rest assured we are working to improve this HDMI cable.For any questions,do not hesitate in reaching us at https://www.insigniaproducts.com/contact-us.

      Insignia Support,
      Merjorie
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Try again

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cable only lasted a few months before the connectivity gave out.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Cables do the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These HDMI cables do the job. They are not the best quality but for something that does not need high resolution it is fine. I purchased it to use my laptop and be able to hook it up to hotel room TV's when I travel.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Je

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can get the same cable a lot less cheaper someplace else if you bought a cheap cable it’s going to work just as good as an expensive one

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not all cables are the same.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as promised by the sales person, did not work well between the roku box and the television. Had to buy another cable that did work.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Did not work for a Microsoft Surface

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cable did not work for a Microsoft Surface computer. I bought them 2 separate times and neither worked

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there!

      Thank you for taking the time to review our Insignia™ - 4' 4K Ultra HD HDMI Cable - Black, I understand how upsetting it is when things don't work as expected, that's why I would kindly ask you to contact us if you ever encounter another issue with your product, we'll be more than happy to provide any needed assistance.

      Insignia Support
      Angela BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Not what I bought!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not what I bought! I bought the JW micro usb 6' cable which is a very nice shielded cable. Don't get how best buy could mix that up! I'd give the JW 5 stars! The insignia ones break inside all the time

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldn’t buy another item from this place. Tried to return an unneeded item completely seal in the original box, with a receipt and was rejected.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible cord.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cable was terrible. I returned it the same day. The picture was grainy and the connection was loose. Spend more and get a better cord.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Too long

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After installation the signal would not send from a DVD player to the TV. I moved the DVD player and used a shorter course with no problems.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello,

      We do apologies to see that the HDMI cable didn't fulfill your expectations. I will take this feedback to my team so that we can ensure this does not happen in the future.

      - Arin A.
      Insignia Support
      Contact us: https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    not 20 K

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cable did not work with my Sony LED TV. Tried two cords. Neither worked. TV worked fine with the old cords.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Tomtee,

      Thank you for your review. I'm sorry to read that you had a frustrating experience, but I really appreciate you bringing this issue to my attention. Rest assured we will make every attempt to guide you through this issue do not hesitate in reaching us at https://www.insigniaproducts.com/contact-us.

      Insignia Support,
      Merjorie
      http://www.insigniaproducts.com/ BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Don't wast your $$$

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is OK, for your kids games or DVD that is in their room; but not for you guys' that watch the games or want Great sound and video from your movies. You've just bought the Big TV now get good cables.

    No, I would not recommend this to a friend