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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 27172 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers are pleased with the quality of the 12' 4K Ultra HD HDMI Cable, its HDMI functionality, and its convenient cable length. Users also appreciate the ease of use and compatibility of the product. Some customers have reported signal loss, but this seems to be a minor concern overall.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1330 Showing 26,581-26,600 of 27,172 reviews
  • Rated 1 out of 5 stars

    connecting cords

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cords do not work as advertised. After just a short period they frayed at the ends Would not purchase again

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Junk

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not work, My fault for trusting Best Buy and not testing that it actually worked, Especially if they only give you 2 weeks to return.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Marcie!

      Thank you for taking the time to review our 8' 4K Ultra HD HDMI Cable, I understand how helpful HDMI cables can be and not being able to fully enjoy all their features can never be fun, that's why I would kindly ask you to contact us using the link below, we'll be more than happy further assist you and discuss all the available options for you:

      www.insigniaproducts.com/contact-us
      Maria P. Insignia Support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Do not buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this because it was cheap ...... now i know why. This cable made the picture turn out all pink .... went and bought a monster cable instead

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi! Thank you for your honest comments about this cable, please remember that we are here for you! Please contact us so that one of our agents can troubleshoot and find a solution to this issue. Please visit: www.insigniaproducts.com/contactus .- Louie L. Insignia Support. BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    Does the job, but too expensive.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HDMI cables are ubiquitous and important, but they should be less expensive. I bought this one because I needed it and it was there, but I know I could have obtained a functional cable for less.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Did not work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately, this did not function when I connected it to my projector. Have had good luck with insignia products in the past, but it is what it is.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi, there.

      I apologize about your experience with your HDMI Cable. I want you to know that this could be caused by several reasons and I would like to provide you with the correct troubleshooting steps to find out the source. Please reach us at https://www.insigniaproducts.com/contact-us so we can properly assist you with it.

      Cesar G. - Insignia Support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Didn’t need

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m sure it would have been fine but we already had one and told the sales person as much but she felt we needed it. Item was returned.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Did not support 4K projector.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cable did not support a 4K projector. Spent way to much time trying to diagnose the problem

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there!

      Thank you for taking the time to review our Insignia™ - 12' 4K Ultra HD HDMI Cable - Black, I understand how upsetting it is when things don't work as expected, that's why I would kindly ask you to contact us if you ever encounter another issue with your product, we'll be more than happy to provide any needed assistance.

      Insignia Support
      Angela BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Not for this application

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not applicable to Sound Bar. Must have e/ arc cable. Technician did not have. Said none in store.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi WOWWOW,

      Thanks for taking the time and effort to leave a review with our Insignia™ - 4' 4K Ultra HD HDMI Cable - Black. We apologize that our product did not satisfy your expectations. We are continuously working on improving our products and their designs and if you have any more questions or concerns, please use the link below to reach us.

      Insignia Products
      Lisa
      https://insigniaproducts.com BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Cable has issues with picture quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cable has issues with picture quality with Apple TV 4K I get lines going down my screen. It is not worth the 20$ price. It does not serve the purpose it should.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Jsolo87,

      Thank you for taking the time out of your day to provide us with your feedback on this cable. It pains me to hear that you are getting these issues with the product and this should not be happening.

      Please contact us at Insignia at 877-467-4289 for your warranty support, if applicable.

      Brian C. Insignia Support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    BUMMER!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't been able to use it as my home theater projector has yet to be installed.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello DavidD,
      It has come to my attention that you were not fully satisfied with the purchase of your Insignia™ - 4' 4K Ultra HD HDMI Cable - Black @ BestBuy. We would be happy to troubleshoot it and check your options for you. Please feel free to contact us at 1 (877) 467-4289 Daily 8am - 9pm CT, and we will gladly assist you in the best way possible.
      Chelsea
      Insignia Support
      https://www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Didn't work as planned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this cable to connect my X-Box One to my 4K TV. HDMI Cable didn't work that great. Had to switch it out and use it for another component. Disappointing.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Dezinr, I am sorry to read that this device did not worked as expected. I hope that with your other component works, but if you have any issues, please contact us at 877-467-4289, so we can check for available options for you. Viri E. Insignia Support. BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Not good quality

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t waste your money. Unlike many other Insignia items we’ve purchased these fell short by a long shot. Go ahead and buy quality ones and save time.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello,
      Thanks you very much for taking the time to review our HDMI Cable. I know that this could be an uncomfortable situation, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.

      Hector S. - Insignia Support  https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    poor contact

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The plug needed snugging occasionally to restore full performance. If it wasn't for shelter in place I would have returned it immediately.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi,
      Thank you for writing a review for our HDMI. I am really sorry to know that you are experiencing this situation with our product, I understand that it can be really disappointing when the product does not meet your expectations. If you need personalized assistance, please get in contact with us in the link below, our agents will be more than glad to help you out.
      Aldair O.
      www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Cheeply made

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesnt even work its the worst cable I have out of all HDMI

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV picture pixelated with this cable. Switched to Rocket Fish cable and trouble was gone.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Junk cable

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Junk. Do not buy. End broke off. Would not take return in store as was outside return time period.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Hoppindog,

      Thank you for taking the time to review our Insignia 12' 4K Ultra HD HDMI Cable, we're very sorry to read you are experiencing this issue with one of our products, please contact us using the link below, we'll be more than happy to assist you regarding this matter.

      Insignia Support
      Alvin
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    bad bad bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the cables were incredible bad quality, as soon as i connected them the tv will start to flicker... change cables and tv is working fine

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Immediately failed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cables were failures immediately-took them back for a quality cable and never had another failure. Get what you pay for. Don’t waste your time.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    average HDMI

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing special about this HDMI they are costly and you can get cheaper at an electrical supplier and get better quality. Only reason I bought this was needed it in a pinch.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    i wonder if i can get an exchange?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    did a 'what's what' tour of my house, and new technology isn't worth anything...

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello there,

      Thank you for writing a review about our Insignia™ - 12' 4K Ultra HD HDMI Cable - Black. We know how annoying is when the unit is not working as expected. We would love to check this situation further with you, I'd like you to contact our support team for further assistance, our agents will be more than happy to assist you, please follow the link below or reach us at 877-467-4289. We are available to take your calls from 8 am to 9 pm CST, 7 days a week.

      Insignia Support
      Louise
      www.insigniaproducts.com/support BBY-ExBrand_Insignia