Customer Ratings & Reviews
- Model:
- NS-FDRG67WH8A
- SKU:
- 5964036
Rating by feature
- Capacity
Rating 4.6 out of 5 stars
- Dry Time
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers consistently note the excellent overall performance and effective drying capabilities of the 6.7 Cu. Ft. Gas Dryer. Many appreciate its ease of use, quiet operation, and ample capacity. While some wish for an interior light, the majority find the dryer's features and settings highly satisfactory. A few users experienced inconsistencies with the sensor drying function.
This summary was generated by AI based on customer reviews.
Thank you next
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was not aware I needed to convert it for propane use. Well I couldn’t find a conversation kit anywhere. Even asked a few places that specialize in them and they couldn’t find one. The one guy kind of gave my dad and myself attitude when I finally returned it. Wouldn’t go back if he was there again. Was never able to actually use it. So currently still shopping for a dryer.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We're genuinely sorry to hear about the challenges you faced with the propane conversion for our product. Your experience does not meet the standard of service we strive to uphold, and we apologize for any inconvenience caused. We understand the frustration of not being able to find the conversion kit despite your efforts. It's disheartening to hear about the unpleasant encounter you had during the return process, and we assure you that this is not reflective of our typical customer service experience. We value your feedback and take it seriously as we continually work to improve our products and customer support. If there's anything we can do to assist you further or if you have any questions, please feel free to reach out to us. Keith | Insignia Support https://www.bestbuy.com/site/insignia-6-7-cu-ft-gas-dryer-with-sensor-dry-and-my-cycle-memory-white/5964036.p?skuId=5964036
Feeling tricked
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Although dryer works great upon purchasing it with the what we thought was matching washer when it arrived it did not match. Which after a week long effort to get it replaced when they did it was the same one. Associate didn’t tell us it changed the look when getting gas instead of electric. Now I’m stuck with miss matched washer and dryer
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We apologize for the disappointment and frustration caused by the mismatched dryer with your washer. We understand that the associate's failure to mention the design change from electric to gas model was a significant oversight. We're sorry that you had to go through a week-long process to get it replaced, only to find that it was the same model again. We'll make sure to pass on your feedback to our team to improve our communication and customer service. We want to ensure that our customers have a seamless experience, and we'll strive to do better in the future. . Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-6-7-cu-ft-gas-dryer-with-sensor-dry-and-my-cycle-memory-white/5964036.p?skuId=5964036
Terrible
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to have it exchanged twice because the drum in the back kept burning. Luckily I was home when this happened and it didn’t catch fire. I had clothes and sheets destroyed. Luckily the managers were able to replace it both times, the second time with a totally different type of dryer free of charge.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Sammy. Thank you for writing a review about our insignia gas dryer. We know how frustrating it is that you are having bad experience and almost causing fire with this product. We would love to check this situation further with you. Please feel free to contact us at the link below to get assistance with your unit.
Mariepel C.| Insignia Products
https://www.insigniaproducts.com
Insignia™ - 6.7 Cu. Ft. 10-Cycle Gas Dryer - White
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.N/A - this item is being exchanged for an electric version.
No, I would not recommend this to a friendDoesnt dry
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The dryer is affordable but does not dry the clothes good. You have to dry them twice. Best Buy has been amazing and swaped out the dryer twice with no problems. We finally ended up buying abother model and we are happy now.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience, Jsales. We're glad to hear that Best Buy provided excellent service in addressing the issues with your Insignia™ 6.7 Cu. Ft. Gas Dryer. Your feedback is valuable, and we appreciate you taking the time to let us know. If you have any further comments or need assistance, please feel free to reach out. We're here to help! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-6-7-cu-ft-gas-dryer-with-sensor-dry-and-my-cycle-memory-white/5964036.p?skuId=5964036
Save your money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased on 8/8/2020 and had nothing but problems with this dryer, not getting hot taking over 2 hours to dry medium load of shirts, shutting down for no reason with a clean lint trap error, lint trap was clean, this dryer is direct vented so no obstacles, called customer support, wants me to plug into another power source its a 115 volt outlet correctly installed, so for ha ha sakes I ran an extension cord to another outlet and alakazam same results, I am so glad that I was able to cancel Insignia washing machine order and not be stuck with another piece of crap.
No, I would not recommend this to a friendopt for a different brand
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Te metal is so thin there is a dent on the top. Nothing sat on it but the usual laundry detergent bottle or bod of oxyclean. It seems to not be hot enough; things aren't dried in one cycle.
No, I would not recommend this to a friendPoor installation... in fact, was incomplete!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sucked! The installation was incomplete and water leaked everywhere. How can the contract install something without testing it???
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We're truly sorry to hear about your experience with the installation of your Insignia™ Gas Dryer. This is certainly not the level of service we aim to provide, and we apologize for the inconvenience and frustration this has caused.
We take full responsibility for this issue and would like to make it right. Please reach out to our customer service team so we can arrange for a proper installation and address any damage caused by the water leak. Your satisfaction is our top priority, and we're committed to resolving this for you.
Thank you for bringing this to our attention, and we appreciate your patience as we work to improve our services. Rolf | Insignia Support https://www.bestbuy.com/site/insignia-6-7-cu-ft-gas-dryer-with-sensor-dry-and-my-cycle-memory-white/5964036.p?skuId=5964036
Would not recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wish I didn't buy this dryer and if I could, I would return it. All the options on it are useless. No matter what setting, I find that my clothes are always damp and I need to have it run again. Waste of time and energy. I also can't stand that on almost any setting, you are limited to how high the heat or dry time is. Such a regret.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, First of all, I would like to apologize for the inconvenience that this has brought to you. I understand that having a dryer is a need for everyone. This is why I ask you to contact us to try to assist you as much as possible.
Grace | Insignia Support https://www.insigniaproducts.com/contact-us
Trash
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unit barely lasted 4 months. Couldn't be fixed. Replacement on back order for 5 months from now, would have been nice if I didn't have to contact you to figure this all out. Even though I bought this as a set, only the dryer qualifies for replacement.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We're truly sorry to hear about the challenges you've faced with your unit and the inconvenience you've experienced in obtaining a replacement. It's certainly frustrating when a product fails prematurely, and we understand your disappointment, especially considering you purchased it as part of a set. We apologize for any confusion or inconvenience caused during the replacement process. Your feedback is important to us, and we'll use it to improve our communication and support processes. If there's anything else we can assist you with or if you have any further concerns, please don't hesitate to reach out to us. We appreciate your understanding and patience in this matter. Keith | Insignia Support https://www.bestbuy.com/site/insignia-6-7-cu-ft-gas-dryer-with-sensor-dry-and-my-cycle-memory-white/5964036.p?skuId=5964036
Defective
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this dryer and within a week their was issues with it starting, still waiting on response from company may change this review later, maybe I just got a defective unit.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Ryab!
Thank you for sharing your experience with our Gas Dryer. We understand how disheartening is when a product does not work as expected. We would love to check this situation further with you, so please feel free to contact us at the link below!
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
VERY VERY UNHAPPY CUSTOMER
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well here it is December 8th 2023 and I have yet to receive it. I have had NOTHING BUT PROBLEMS!!!!! Trying to get help is impossible I should not have to spend time going to the store to find out what is going on.then nothing happen.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi TracieM,
Thank you for taking the time to review our Gas Dryer.We're very sorry to read you are experiencing this issue with one of our products.please contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT, we'll be more than happy to assist you regarding this matter.
Insignia Support
Shella
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Awful experience
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolute nightmare. There is no propane conversion kit available for it. After searching for 2 weeks it is being returned.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your feedback. We’re truly sorry to hear about your experience with the Insignia™ 6.7 Cu. Ft. Gas Dryer. We understand how frustrating it must have been to search for a propane conversion kit for two weeks without success.
Your feedback is important to us, and we will pass it along to the relevant teams to improve our product offerings. If there’s anything else we can assist you with or if you need help finding a suitable replacement, please don’t hesitate to reach out. We appreciate your patience and understanding.
Could have been worse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had a huge dent in the side when I received it, covered by plastic bubble wrap. Kind of annoying but at least I had the sense to get the 3 year warranty
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for taking the time out of your busy schedule to leave a review of the gas Dryer. I am sorry to read that the unit arrived damaged. Kindly contact us to check all options.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
Dryer no good
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stoped working after 3 months, drier will not turn on at all.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We are sorry to hear that your dryer stopped working after just three months. Your satisfaction is important to us, and we understand how frustrating this must be. We recommend reaching out to our customer support team for assistance with troubleshooting or to discuss warranty options. Keith | Insignia Support
Good
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still getting used to the cycles some take long and don’t leave the clothes dry so i have to dry them for linger periods of time.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi,
Thank you for writing a review for our Gas Dryer. We do care and appreciate your feedback. If you need to reach us or if you have any question, do not hesitate and follow the link below.
Aldair O.
www.insigniaproducts.com/contact-us
Died after one year
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed. The dryer went out after only one year and missed the warranty by one month. Now I am looking for another dryer. Not a good product.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We're sincerely sorry to hear about the disappointment and inconvenience you've experienced with your dryer malfunctioning just after the warranty period ended. It's frustrating when appliances fail unexpectedly, especially after such a short period of use. We understand your frustration and apologize for any inconvenience this has caused you. We appreciate your feedback and will use it to improve our products and services. If there's anything we can do to assist you further or if you have any questions about finding a new dryer, please don't hesitate to reach out to us. We're here to help in any way we can. Thank you for bringing this matter to our attention. Keith | Insignia Support https://www.bestbuy.com/site/insignia-6-7-cu-ft-gas-dryer-with-sensor-dry-and-my-cycle-memory-white/5964036.p?skuId=5964036
Insignia Dryer
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Trash It Went Out Within A Year & A Half I Dont Recommend It
No, I would not recommend this to a friendDon't care for product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work, first drop off didn't have all the pieces. Had to arrange new drop-off which took two more tries due to Best Buy paperwork mixup.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Insignia™ - 6.7 Cu. Ft. Gas Dryer - White , I know that this could be an unfortunate situation. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction.
Insignia Support
Angela
www.insigniaproducts.com/support
Got down after purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Down in 29 days after purchase, just made my first payment and its already doesnt work, unfortunately unreturnable... to dry laundry i used 2 cycles
No, I would not recommend this to a friend