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Customer Ratings & Reviews

Your price for this item is $399.99
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Customer reviews

Rating 4.2 out of 5 stars with 434 reviews

Rating Filter

Rating by feature

  • Capacity

    Rating 4.6 out of 5 stars

  • Dry Time

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers consistently note the excellent overall performance and effective drying capabilities of the 6.7 Cu. Ft. Gas Dryer. Many appreciate its ease of use, quiet operation, and ample capacity. While some wish for an interior light, the majority find the dryer's features and settings highly satisfactory. A few users experienced inconsistencies with the sensor drying function.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 434 reviews
  • Rated 1 out of 5 stars

    Never again!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't buy major appliances from Best Buy. The delivery people the use did not know how to hook up the LP gas conversion kit properly and it started smoking and flames shot out of it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor installation and customer service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to schedule 3 appointments to get the dryer hooked up and it is still not done. Original estimated date of completion was 4/20 and now they are telling me the earliest appointment is June 1st.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi!,
      Thank you so much for writing a review for our 6.7 Cu. Ft. Gas Dryer, we would like to apologize for the experience that you went through and we know this can be disappointing. I'd really like you to contact our support team for further assistance, our agents will be more than happy to assist you, please follow the link bellow.
      Roberto E.
      www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Gas Dryer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't get a chance to use it. Once it was hooked up wouldn't even turn on.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Rodg,

      Thanks for taking the time and effort to leave a review. Hearing your feedback is important so we can continue to improve our products. Please contact us if there is anything that we can assist you with the # is 888-237-8289.

      Insignia Support,
      Renee
      https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Dented Dryer :(

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a dent upon delivery. Was never contacted and I was told that I would be.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't buy best buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Third party service horrible Install never completed after 4 visits Never showed on scheduled time Refused work and left

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi There!

      Thank you for taking the time to review our Insignia - 6.7 Cu. Ft. Gas Dryer - White, we're very sorry to read you are experiencing this issue with one of our products, please contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT, we'll be more than happy to assist you regarding this matter.

      Insignia Support
      Alvin
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Loud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst washer ever. If it goes off balance when I rearrange the items it doesn’t restart where it left off. It re rinses and then starts spin again. Spins for 17 minutes clothes should be almost dry but still very wet

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Junk

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to exchange this twice. The dryer is junk and the washing machine agitator broke in the first two weeks. Don’t cheap out. Junk

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello, Thank you for taking the time out of your busy schedule to leave a review of the gas dryer. We are sorry to read about the inconvenience. Kindly contact us to be able to check further options.

      Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    No good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only worked for about a couple of weeks. They drier got real hot than all of a sudden stopped getting hot

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello WindellPetties,

      I am so sorry to hear that your experience with ourInsignia™ - 6.7 Cu. Ft. Gas Dryer - White has not meet your expectations. Customer satisfaction is our top priority, and I am truly sorry that wasn't demonstrated to you. While we'd love the opportunity to regain your trust, we understand how frustrated you must be. We would love to check this situation further with you, so please feel free to contact us, our agents will be more than happy to assist you, please follow the link below or reach us at 877-467-4289. We are available to take your calls from 8 am to 9 pm CST, 7 days a week.

      Insignia Support
      Louise
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since the first day I got the dryer it doesn’t dryer I try calling Best Buy but no one answer in Palmdale I can I return or have it fix

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi, Alexander.

      I want you to know that we deeply care about the experience our customers have when purchasing Insignia Products. This is why I would like to properly assist you by reviewing your situation whit this Gas Dryer since it should be working correctly. Please reach us at https://www.insigniaproducts.com/contact-us where we will gladly help you with this.

      Cesar G. - Insignia Support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Cheap

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke already i only had it for 2 months i have to fix it too they wont do anything about it

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! Thank you for writing a review about our 6.7 Cu. Ft. Gas Dryer! We understand that you're having issue with the unit. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.

      Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Poor quality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor quality broke down in 6 weeks. Only used 5 or 6 times. It had no power and they can’t find parts to repair.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Too many bad reviews with error codes

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I read the reviews after I made my purchase I ran back and changed it before they delivered it too many bad reviews with error codes

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I have purchased 30 days ago and dryer does not he

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchase a set of washer and dryer. 30 days in and the dryer does not heat. Wow talk about little return for your money.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Helo,

      Thank you so much for writing a review for our dryer. I understand that this situation with the product failing only a few days after the purchase can be really frustrating for you, but do not worry, we are here to help you out. Please contact us in the link below and we will be more than glad to assist you.

      Carlos O - Insignia support.

      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Extremely poor

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been the most horrible experiences with Best Buy

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello,

      Thanks for taking time of your day to leave a comment about your gas dryer. We are sorry to read about the bad experience you had with this dryer, however, we want to help you to address this issue, please contact us at any time you want by clicking the link below.

      https://www.insigniaproducts.com/contact-us

      Marcos O. - | Insignia Support | BBY-ExBrand_Insignia

  • Pros mentioned:
    Capacity, Drying performance

    Rated 5 out of 5 stars

    Excellent dryer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dryer has a large capacity and dries quickly. It is also energy efficient.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your feedback with us. We are pleased to hear that you find the dryer to be efficient and capable of handling large loads. Your comments are valuable to us as we strive to provide high-quality products that meet our customers' needs. We appreciate your support and look forward to continuing to serve you.

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    It works

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's narrow and easy to use. Not so bluky like the other dryers. So far its working well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Great Buy!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so easy to use, we love how quiet it is and the fact that it was a bargain to buy even better!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Papa

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well great product very quiet easy to use and understand

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Dryer, Great Price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dryer for the price. Works well and is efficent

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    L-dryer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product, works well. Delivered and installed.

    I would recommend this to a friend
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