Customer Ratings & Reviews
- Model:
- NS-FDRG67WH8A
- SKU:
- 5964036
Rating by feature
- Capacity
Rating 4.6 out of 5 stars
- Dry Time
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers are positive about the overall and drying performance of the 6.7 Cu. Ft. Gas Dryer, as well as its ease of use and quiet operation. Many appreciate the large capacity and convenient size. However, some customers have noted the absence of interior lighting and expressed concerns about the sensor performance.
This summary was generated by AI based on customer reviews.
Died after one year
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed. The dryer went out after only one year and missed the warranty by one month. Now I am looking for another dryer. Not a good product.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We're sincerely sorry to hear about the disappointment and inconvenience you've experienced with your dryer malfunctioning just after the warranty period ended. It's frustrating when appliances fail unexpectedly, especially after such a short period of use. We understand your frustration and apologize for any inconvenience this has caused you. We appreciate your feedback and will use it to improve our products and services. If there's anything we can do to assist you further or if you have any questions about finding a new dryer, please don't hesitate to reach out to us. We're here to help in any way we can. Thank you for bringing this matter to our attention. Keith | Insignia Support https://www.bestbuy.com/site/insignia-6-7-cu-ft-gas-dryer-with-sensor-dry-and-my-cycle-memory-white/5964036.p?skuId=5964036
Dryer no good
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stoped working after 3 months, drier will not turn on at all.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We are sorry to hear that your dryer stopped working after just three months. Your satisfaction is important to us, and we understand how frustrating this must be. We recommend reaching out to our customer support team for assistance with troubleshooting or to discuss warranty options. Keith | Insignia Support
Don't care for product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work, first drop off didn't have all the pieces. Had to arrange new drop-off which took two more tries due to Best Buy paperwork mixup.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Insignia™ - 6.7 Cu. Ft. Gas Dryer - White , I know that this could be an unfortunate situation. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction.
Insignia Support
Angela
www.insigniaproducts.com/support
Faulty gas adapter and very loud when operating
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.New gas kits did not fit the gas fitting adapter on the dryer. This dryer is very loud when operating. Cloths come out damp, after normal cycle.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Miggy,
Thank you for taking your time to review our 6.7 Cu. Ft. Gas Dryer. I am sorry to read that your unit is not working correctly, so I will like to suggest to get in touch with us at the contact link below for any help you may need.
Itzel I. - Insignia Support.
https://www.insigniaproducts.com/contact-us
Got down after purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Down in 29 days after purchase, just made my first payment and its already doesnt work, unfortunately unreturnable... to dry laundry i used 2 cycles
No, I would not recommend this to a friendDoubtful purchase
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after 15 days. Item was faulty and needed replacement
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Redokitchen,
We are very sorry to read that the gas dryer had stopped working after 15 days. I know how inconvenient this must be for you, but we would be more than happy to troubleshoot it and check other options. Please feel free to contact us at 1-(877)-467-4289 Monday to Saturday 8am - 9pm CST, and we will gladly assist you in the best way possible.
Chelsea
Insignia Support
Please give us a visit at: https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Poor installation and customer service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to schedule 3 appointments to get the dryer hooked up and it is still not done. Original estimated date of completion was 4/20 and now they are telling me the earliest appointment is June 1st.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi!,
Thank you so much for writing a review for our 6.7 Cu. Ft. Gas Dryer, we would like to apologize for the experience that you went through and we know this can be disappointing. I'd really like you to contact our support team for further assistance, our agents will be more than happy to assist you, please follow the link bellow.
Roberto E.
www.insigniaproducts.com/contact-us
Never again!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't buy major appliances from Best Buy. The delivery people the use did not know how to hook up the LP gas conversion kit properly and it started smoking and flames shot out of it.
No, I would not recommend this to a friendGas Dryer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't get a chance to use it. Once it was hooked up wouldn't even turn on.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Rodg,
Thanks for taking the time and effort to leave a review. Hearing your feedback is important so we can continue to improve our products. Please contact us if there is anything that we can assist you with the # is 888-237-8289.
Insignia Support,
Renee
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Loud
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worst washer ever. If it goes off balance when I rearrange the items it doesn’t restart where it left off. It re rinses and then starts spin again. Spins for 17 minutes clothes should be almost dry but still very wet
No, I would not recommend this to a friendDented Dryer :(
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had a dent upon delivery. Was never contacted and I was told that I would be.
I would recommend this to a friendDon't buy best buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Third party service horrible Install never completed after 4 visits Never showed on scheduled time Refused work and left
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi There!
Thank you for taking the time to review our Insignia - 6.7 Cu. Ft. Gas Dryer - White, we're very sorry to read you are experiencing this issue with one of our products, please contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT, we'll be more than happy to assist you regarding this matter.
Insignia Support
Alvin
www.insigniaproducts.com/support
Junk
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to exchange this twice. The dryer is junk and the washing machine agitator broke in the first two weeks. Don’t cheap out. Junk
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for taking the time out of your busy schedule to leave a review of the gas dryer. We are sorry to read about the inconvenience. Kindly contact us to be able to check further options.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
No good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only worked for about a couple of weeks. They drier got real hot than all of a sudden stopped getting hot
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello WindellPetties,
I am so sorry to hear that your experience with ourInsignia™ - 6.7 Cu. Ft. Gas Dryer - White has not meet your expectations. Customer satisfaction is our top priority, and I am truly sorry that wasn't demonstrated to you. While we'd love the opportunity to regain your trust, we understand how frustrated you must be. We would love to check this situation further with you, so please feel free to contact us, our agents will be more than happy to assist you, please follow the link below or reach us at 877-467-4289. We are available to take your calls from 8 am to 9 pm CST, 7 days a week.
Insignia Support
Louise
www.insigniaproducts.com/support
Dryer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Since the first day I got the dryer it doesn’t dryer I try calling Best Buy but no one answer in Palmdale I can I return or have it fix
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, Alexander.
I want you to know that we deeply care about the experience our customers have when purchasing Insignia Products. This is why I would like to properly assist you by reviewing your situation whit this Gas Dryer since it should be working correctly. Please reach us at https://www.insigniaproducts.com/contact-us where we will gladly help you with this.
Cesar G. - Insignia Support
Poor quality
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor quality broke down in 6 weeks. Only used 5 or 6 times. It had no power and they can’t find parts to repair.
No, I would not recommend this to a friendCheap
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke already i only had it for 2 months i have to fix it too they wont do anything about it
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our 6.7 Cu. Ft. Gas Dryer! We understand that you're having issue with the unit. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us
Too many bad reviews with error codes
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I read the reviews after I made my purchase I ran back and changed it before they delivered it too many bad reviews with error codes
No, I would not recommend this to a friendI have purchased 30 days ago and dryer does not he
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.purchase a set of washer and dryer. 30 days in and the dryer does not heat. Wow talk about little return for your money.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Helo,
Thank you so much for writing a review for our dryer. I understand that this situation with the product failing only a few days after the purchase can be really frustrating for you, but do not worry, we are here to help you out. Please contact us in the link below and we will be more than glad to assist you.
Carlos O - Insignia support.
https://www.insigniaproducts.com/contact-us
Extremely poor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This has been the most horrible experiences with Best Buy
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
Thanks for taking time of your day to leave a comment about your gas dryer. We are sorry to read about the bad experience you had with this dryer, however, we want to help you to address this issue, please contact us at any time you want by clicking the link below.
https://www.insigniaproducts.com/contact-us
Marcos O. - | Insignia Support |