Customer Ratings & Reviews
- Model:
- NS-FDRG67WH8A
- SKU:
- 5964036
Rating by feature
- Capacity
Rating 4.6 out of 5 stars
- Dry Time
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers consistently note the excellent overall performance and effective drying capabilities of the 6.7 Cu. Ft. Gas Dryer. Many appreciate its ease of use, quiet operation, and ample capacity. While some wish for an interior light, the majority find the dryer's features and settings highly satisfactory. A few users experienced inconsistencies with the sensor drying function.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Capacity
practical and useful
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good size and easy to use and capacity is excellent
I would recommend this to a friend - Pros mentioned:Overall performance
Great dryer! Fair price!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far I really like this dryer! More than I expected to, honestly.
I would recommend this to a friend Would buy again
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Dryer and Great Price! Would recommend and would purchase again
I would recommend this to a friendoh
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As of today, February 2, 2024 I'm still waiting for it to be delivered
I would recommend this to a friendDied after 2 years and Cannot be Repaired!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the dryer in December 2022 along with the washer, both were fine. I bought the extended warranty in 2023. The dryer stopped getting hot in December 2024, right after the warranty expired. It cannot be fixed, the Geek Squad tech came twice, purchased parts, none fixed the issue. 2 years in and I again have no dryer, it cannot be fixed.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We are deeply sorry to hear about your frustrating experience with your dryer. It's incredibly disappointing that it stopped heating shortly after the manufacturer's warranty expired, and that despite the Geek Squad's efforts, it could not be repaired. We understand your frustration, especially since you purchased the dryer alongside a matching washer and invested in an extended warranty. We regret that the product did not meet your expectations for longevity and reliability. We are taking your feedback seriously and will review our product's durability and quality control processes to prevent similar issues in the future. We understand the inconvenience of being without a dryer and apologize for the trouble this has caused. Keith | Insignia Support
Insignia gas dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased with new dryer. Good price too. Thank you.
I would recommend this to a friendDRYER GETS HOT THEN WON'T HEAT ALL UNTIL RESET
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The dryer is a little more than a year old. It worked fine up until a few months ago. Now it heats sometimes, and other times it just blows cold air. I have unplugged it to reset it which was working up until today. I believe I unplugged it and plugged it well over ten times to no avail. Does Insignia know what could be causing. Lint filter clean, exhaust is clean, resetting appears to not work again. What could be wrong?
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with the Insignia™ 6.7 Cu. Ft. Gas Dryer. I'm sorry to hear about the issues you're facing with the heating. It sounds very frustrating, especially after trying multiple resets.
Here are a few potential causes and steps you might consider:
1. Thermal Fuse: The thermal fuse might be faulty. This component prevents the dryer from overheating but can sometimes fail, causing the dryer to blow cold air.
2. Igniter: If the igniter is not working properly, the dryer won't heat. This part is responsible for igniting the gas.
3. Gas Valve Solenoids: These control the flow of gas to the burner. If they are defective, the dryer might not heat consistently.
4. Thermostat: A malfunctioning thermostat can also cause heating issues.
Given that you've already checked the lint filter and exhaust, it might be best to have a professional technician inspect the dryer.
We appreciate your patience and hope to resolve this issue for you. If you have any questions or need further assistance, please don't hesitate to reach out. Thank you for choosing Insignia! - Emman | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Greatteam
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Employees were very attentive and answered all my questions
I would recommend this to a friendOnly lasted 3 years
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does not dry well. Bought 3 years ago and it is making awful noise. Got checked and its a bearing. I've never liked this dryer and will never buy this brand again.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with the Insignia 6.7 Cu. Ft. Gas Dryer. We genuinely appreciate your feedback, as it provides valuable insights into product performance over time. It's important for us to hear about your experiences so that we can work towards improvements. Your thoughts will certainly help us as we continue to enhance our product offerings. Thank you for taking the time to share! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-6-7-cu-ft-gas-dryer-with-sensor-dry-and-my-cycle-memory-white/5964036.p?skuId=5964036
Not in it for the long haul
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Three years later and it crapped out. You know, some folks say they don’t make ‘em.ike they used to. I say it’s planned obsolescence, but I digress…. Proceed with caution
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi BigBadVoodooDonkey, Thank you for taking the time to leave a review of our Insignia™ - 6.7 Cu. Ft. Gas Dryer - White. Please know that we are improving the quality of this product by considering our customers feedback, for further assistance you can contact our customer service at 1 (877) 467-4289 Monday-Saturday 8am - 9pm CT.
Mariepel C.| Insignia Products
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Broke at 4.5 years old !
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.4.5 years old and it died. Appears the belt is broken but we’re going to dump it instead of fixing it because it’s been so loud the last year, disappointing….
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi sunnyfields55,
Thank you for taking time to write a review our Insignia™ - 6.7 Cu. Ft. Gas Dryer - White. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team.
Dina || Insignia Support || https://www.bestbuy.com/insignia
Tried every setting
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had this dryer for 3 days, I was hopeful and even ran the time dry to override the sensor factor. I unfortunately am exchanging because it’s taking 2 hours for even just basic items, small or big. If you can spend a little extra or don’t mind waiting a long time then you should be ok. Also became loud (scratching).
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi!,
Thank you so much for writing a review for our 6.7 Cu. Ft. Gas Dryer, we would like to apologize for the experience that you went through and we know this can be disappointing. I'd really like you to contact our support team for further assistance, our agents will be more than happy to assist you, please follow the link bellow Roberto E. www.insigniaproducts.com/contact-us
Miss
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This dryer did not work. Will never buy this product again
No, I would not recommend this to a friendDidn’t work
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The machine didn’t dry at all had to return it for another different dryer
No, I would not recommend this to a friend
