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Customer Ratings & Reviews

$29.99

Customer reviews

Rating 4.1 out of 5 stars with 274 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers commend the 8-Device Backlit Universal Remote for its ease of use, overall performance, and compatibility with multiple devices. The backlight feature is also appreciated. Some customers have noted concerns about the button size and programming process, while others have experienced connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 274 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good product at a reasonable price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Instructions helped make it easy to see up

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Global remote control

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great!! Was able to match my original remote!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Allows training using infra red sensor one button

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome remote allows training it from an old one. You can turn on the infra red sensor and aim it at another remote and it learns the buttons one at a time. Kind of a niche situation but this is exactly what I wanted.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Universal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with my Visio! Easy to use and good value!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome greatest thing in the world thank you world

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Product compatible

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product, compatible with multiple products...

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Worth purchasing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Well worth the price. Easy to program.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great remote as it was really easy to program.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Remote control

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work perfect on my LG tv not trouble to installed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent universal remote! Very easy to program!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    JAVA!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    and soooooo fast quick cand deliciois coffee expresso. shades of co strenghth and so many other joys to taste

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Universal Remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to replace the existing remote for my Samsung tv. I like having the option to program other devices. Best part was that it was on discount because it was considered an open box item.

    I would recommend this to a friend
  • Cons mentioned:
    Button size

    Rated 3 out of 5 stars

    Setup but some delay between.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Button are touchy but button press and action are lagging abit.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    controller review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought controller to operate my Kenwood home stereo. It would not work because my stereo was too old.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    feedback

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used it long but it does the job for my family

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 1 out of 5 stars

    Waste of my time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just bought and am returning it ASAP. Tried the simple set up with my Sony Bravia and it turned off as expected but would not turn on again. Called the helpless desk and was told to return it, What a waste of my time.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      We're very sorry to hear about your experience with the Insignia™ 8-Device Backlit Universal Remote. It's disappointing to learn that the setup process didn't work as expected and that our support team couldn't resolve the issue.

      We take full responsibility for this and apologize for the inconvenience and frustration it has caused. Please contact our customer service team so we can assist you further and find a solution. Your satisfaction is important to us, and we're committed to making this right.

      Thank you for bringing this to our attention, and we appreciate your patience as we work to improve our products and services. Rolf | Insignia Support https://www.bestbuy.com/site/insignia-8-device-backlit-universal-remote-black/6495830.p?skuId=6495830 BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    Too complicated and fails to work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Device codes do not work on new Samsung TV and Sony Blu-ray plaver. You have to then use the learn every button on old remotes. That is too much effort to be worth fighting.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    yes, no maybe so

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't _quite_ work on the devices I wanted it to work on. But it does replace the remote lost for my monitor. (Yey! I can change the volume again!) I have a LG audio setup that the remote will not work on, that is also part of my computer.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Just ok

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not what i thought it would be Could have had more functionality on it

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Universal remote control

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote didn't work with my 2021 Vizio 55 inches

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We are sorry to hear that the remote did not work with your 2021 Vizio 55-inch TV. It's important to us that our products meet your needs, and we appreciate you bringing this to our attention. We recommend checking Vizio's support page for information on compatible remotes or considering a replacement remote that matches your TV model. Your satisfaction is important to us. Keith Insignia Support. BBY-ExBrand_Insignia