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Customer Ratings & Reviews

Your price for this item is $29.99

Customer reviews

Rating 4.1 out of 5 stars with 265 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers recognize the 8-Device Backlit Universal Remote as being easy to use and compatible with multiple devices. The backlit feature is also frequently praised. However, some users find the button size and programming process challenging, with a few noting difficulty with the instructions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 265 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Remote control

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work perfect on my LG tv not trouble to installed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent universal remote! Very easy to program!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    JAVA!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    and soooooo fast quick cand deliciois coffee expresso. shades of co strenghth and so many other joys to taste

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Universal Remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to replace the existing remote for my Samsung tv. I like having the option to program other devices. Best part was that it was on discount because it was considered an open box item.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 1 out of 5 stars

    Waste of my time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just bought and am returning it ASAP. Tried the simple set up with my Sony Bravia and it turned off as expected but would not turn on again. Called the helpless desk and was told to return it, What a waste of my time.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      We're very sorry to hear about your experience with the Insignia™ 8-Device Backlit Universal Remote. It's disappointing to learn that the setup process didn't work as expected and that our support team couldn't resolve the issue.

      We take full responsibility for this and apologize for the inconvenience and frustration it has caused. Please contact our customer service team so we can assist you further and find a solution. Your satisfaction is important to us, and we're committed to making this right.

      Thank you for bringing this to our attention, and we appreciate your patience as we work to improve our products and services. Rolf | Insignia Support https://www.bestbuy.com/site/insignia-8-device-backlit-universal-remote-black/6495830.p?skuId=6495830 BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    Universal remote control

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote didn't work with my 2021 Vizio 55 inches

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We are sorry to hear that the remote did not work with your 2021 Vizio 55-inch TV. It's important to us that our products meet your needs, and we appreciate you bringing this to our attention. We recommend checking Vizio's support page for information on compatible remotes or considering a replacement remote that matches your TV model. Your satisfaction is important to us. Keith Insignia Support. BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    8 things it doesn't work on

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this remote I bought on recommendations for the salesman. Well, apparently he doesn’t know that it doesn’t work that well because I tried everything. Tried the instructions. Tried the TV. Nothing nothing would work so if that said, I don’t think that’s a very good product for a bow set up and Samsung TV.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Button size

    Rated 3 out of 5 stars

    Setup but some delay between.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Button are touchy but button press and action are lagging abit.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    feedback

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used it long but it does the job for my family

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    controller review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought controller to operate my Kenwood home stereo. It would not work because my stereo was too old.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Did not function

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This did not work at all and was not able to connect to television

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Too complicated and fails to work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Device codes do not work on new Samsung TV and Sony Blu-ray plaver. You have to then use the learn every button on old remotes. That is too much effort to be worth fighting.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    yes, no maybe so

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't _quite_ work on the devices I wanted it to work on. But it does replace the remote lost for my monitor. (Yey! I can change the volume again!) I have a LG audio setup that the remote will not work on, that is also part of my computer.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Just ok

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not what i thought it would be Could have had more functionality on it

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Works fine but overpriced

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Device works fine, no complaints. A bit overpriced.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    TV Remote

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too complicated to program. Had to go through several codes to find the correct one to program for my tv. Once it was programmed the remote work performed just fine

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the ability to have one remote for my tv. This is an excellent remote control.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    New control

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s not like my original control. For me to go to my home screen where Netflix and prime are , I have to go through so many steps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome remote Instantly connected to the Tv Go get yours

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I called the store and they recommeded this universal remote to go with my Vi tv.

    I would recommend this to a friend