Customer Ratings & Reviews
- Model:
- NS-RMT8D21
- SKU:
- 6495830
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.0 out of 5 stars
Customers are saying
Customers recognize the 8-Device Backlit Universal Remote as being easy to use and compatible with multiple devices. The backlit feature is also frequently praised. However, some users find the button size and programming process challenging, with a few noting difficulty with the instructions.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
TV Remote
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Needed a new remote for my Tv and this was the perfect choice.
I would recommend this to a friend - Pros mentioned:Compatibility
Ok at best
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great with Sony TV and Denon audio but refuses to pair with Roku Streaming Stick and Xbox. Tried using provided codes and function learning with negative results. Be nice if there was someone to call but it is Insignia.
No, I would not recommend this to a friend Great service. Fine product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Thanks to the employee on the floor I learned how to program this for my tv. Thanks to him (whose name I don't know)@
I would recommend this to a friend- Cons mentioned:Button size
Not pleased
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had to replace this device twice. The buttons on the right side die first, followed by the rest. Would not recommend.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello AerialTVFan,
Thank you for taking the time to leave a review of our Insignia™ - 8-Device Backlit Universal Remote. We apoligize for the experience you have been through with the product. I know it can be dissatisfying that its not working as expected. Please know that we are improving the quality of this product by considering our customers feedback, if you need further assistance you can contact our customer service at 1 (877) 467-4289 Monday-Saturday 8am - 9pm CT.
Insignia Support
Molina
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Wrong one but i kept it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered it to work with a jvc surround sound. It didnt. But i will keep it for something else just in case.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there,
Thank you for taking the time to review our Insignia™ - 8-Device Backlit Universal Remote - Black. I apologize for the inconvenience that this matter has caused you. If you ever have any question of further feedback on this, feel free to contact us, and we will do everything in our hands to assist you.
Insignia Suppport
Shella
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285