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Customer Ratings & Reviews

$29.99

Customer reviews

Rating 4.1 out of 5 stars with 282 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

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Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers commend the 8-Device Backlit Universal Remote for its ease of use, overall performance, and compatibility with multiple devices. The backlight feature is also appreciated. Some customers have noted concerns about the button size and programming process, while others have experienced connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-282 of 282 reviews
  • Cons mentioned:
    Button size

    Rated 1 out of 5 stars

    Not pleased

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had to replace this device twice. The buttons on the right side die first, followed by the rest. Would not recommend.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello AerialTVFan,
      Thank you for taking the time to leave a review of our Insignia™ - 8-Device Backlit Universal Remote. We apoligize for the experience you have been through with the product. I know it can be dissatisfying that its not working as expected. Please know that we are improving the quality of this product by considering our customers feedback, if you need further assistance you can contact our customer service at 1 (877) 467-4289 Monday-Saturday 8am - 9pm CT.
      Insignia Support
      Molina
      https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Wrong one but i kept it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered it to work with a jvc surround sound. It didnt. But i will keep it for something else just in case.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there,

      Thank you for taking the time to review our Insignia™ - 8-Device Backlit Universal Remote - Black. I apologize for the inconvenience that this matter has caused you. If you ever have any question of further feedback on this, feel free to contact us, and we will do everything in our hands to assist you.

      Insignia Suppport
      Shella
      https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia