Customer Ratings & Reviews
- Model:
- NS-Q2BP
- SKU:
- 6473846
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers are positive about the extended battery life this power bank provides for the Meta Quest 2 & Meta Quest Pro headsets, as well as its ease of use and lightweight design. However, customers are negative about the charging time, price point, and the occasional instability of the connection plug. Many appreciate its compact size and portability.
This summary was generated by AI based on customer reviews.
Battery Pack
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Haven’t Had To Use This Product Yet It Was Given As A Gift
I would recommend this to a friendGreat
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my oculus, had to buy one for my husband !!!!!
I would recommend this to a friendCable is flimsy and the clip is ok.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery charge is fine but the cable that comes in the box dies not connect correctly to the headset
No, I would not recommend this to a friendAdding title
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works good. Just had to return it due to returning one of my quest 2.
I would recommend this to a friendGreat for extended play
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Son wanted this for Christmas and it's exactly what he was wanting
I would recommend this to a friendNeeds improvement
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great concept and needed item but does not last long enough and stopped working on me i did like the ability to charge at a high wattage but that is needed if you oculus is dead and you want to use this to power it up while playing
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello SamIam,
Thank you for taking the time to review our Insignia™ - Battery Pack for Meta Quest 2 & Meta Quest Pro. It has come to my attention that you were not fully satisfied with this battery pack. I'm sorry that the product didn't meet your expectations. Please feel free to contact us at 1-(877)-467-4289 Monday to Saturday 8am - 9pm CST, and we will gladly assist you in the best way possible.
Chelsea
Insignia Support
Please give us a visit at: https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Great but slides
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Slides a lot when attached to head strap. Otherwise works as stated.
I would recommend this to a friendworks good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works good, the cord provided is hard to get a good connection
I would recommend this to a friendA little disappointed
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Eh, my son said its too heavy and doesn't hold a charge.
No, I would not recommend this to a friendOkay
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its ok be better if it attached to the headset but it's not to bad
I would recommend this to a friendGet a better one with more charging power.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don't last as long as I originally thought it would.
No, I would not recommend this to a friendDidn’t charge, turned off, came unplugged easily
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ya know…. I had high hopes and bought two of these for my oculus headsets thinking it would be great. It doesn’t work. It will stay on for about 2 mins charging and then stop and turn off. They were not good for me, but maybe the 2 I did buy were the only bad ones out there. The world may never know.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We're truly sorry to hear about your experience with our product. It's disappointing to learn that the charging performance did not meet your expectations, especially after purchasing two units for your Oculus headsets. This certainly doesn't reflect the quality and reliability we strive to provide. We understand your frustration and would like to assure you that your feedback is invaluable to us. We're committed to investigating this issue further to ensure that any potential issues are addressed and resolved promptly. If you're open to it, we'd appreciate the opportunity to assist you further and explore potential solutions to make things right. Please don't hesitate to reach out to our customer support team for assistance. Keith | Insignia Support https://www.bestbuy.com/site/insignia-battery-pack-for-meta-quest-2-meta-quest-pro/6473846.p?skuId=6473846
Battery pack
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My battery pack stopped charging my oculus I am about to swap it out for a new one … it’s possible that o just bought a bad battery pack and that the bed none will work better
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Eufy,
We appreciate your feedback, it helps us improve the quality of our product.
Insignia Support
Lea
https://www.insigniaproducts.com/
Not worth it
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This battery pack doesn't hold a decent charge enough to justify the cost. Lasted about 15 minutes after full charge
No, I would not recommend this to a friend- Cons mentioned:Charging
Not a good buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This battery pack would not charge my Oculas when I would plug it in after a full charge.
No, I would not recommend this to a friend Not a good charge,
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item lasted me about a month, l know battery life expectancy can vary, but I completely hindered my ability to extend my dancing periods in vr. The best thing about this product was the input to the battery wasn't frequent to fall out while moving.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Katarinna,
Thank you for taking the time to review our Insignia™ - Battery Pack for Meta Quest 2 & Meta Quest Pro. I understand you found it uncomfortable to use and that can be discouraging. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.
Insignia Products
Nikki
Please visit https://www.bestbuy.com/site/insignia-battery-pack-for-meta-quest-2-meta-quest-pro/6473846.p?skuId=6473846
- Cons mentioned:Charging
Didn’t work
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s not working. Fully charged but not charging the headset. Will have to return.
No, I would not recommend this to a friend - Cons mentioned:Charging
Waste of money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product does not charge while you play on your Meta Quest 2.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Insignia™ - Battery Pack for Meta Quest 2 & Meta Quest Pro ,we're very sorry to read you are experiencing this issue with one of our products, please contact us using the link below, we'll be more than happy to assist you regarding this matter.
Insignia Support
Shella
www.insigniaproducts.com/support
Only worked for a few months
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product failed in less them a year. It chages but wont register on the oculus quest 2 headset. All 4 leds illuminate showing a full charge but wont work when connected. I hope it is justa dudso i am going to try and exchange it for a new one at bestbuy.
No, I would not recommend this to a friendUSB-C doesnt connect to Quest very well
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.USB-C doesnt connect to Quest very well. Battery pack isnt the best quality.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Insignia™ - Battery Pack for Meta Quest 2 & Meta Quest Pro, we're very sorry to read you are experiencing this issue with one of our products, please contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT, we'll be more than happy to assist you regarding this matter.
Insignia Support
Irene
www.insigniaproducts.com/support