Customer Ratings & Reviews
- Model:
- NS-Q2BP
- |
- SKU:
- 6473846
Customer reviews
Rating 4.1 out of 5 stars with 178 reviews
(178 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.2
Rating 4.2 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers are positive about the extended battery life this power bank provides for the Meta Quest 2 & Meta Quest Pro headsets, as well as its ease of use and lightweight design. However, customers are negative about the charging time, price point, and the occasional instability of the connection plug. Many appreciate its compact size and portability.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Poor Quality DON'T BUY
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This power bank stopped working after using for a couple weeks. I was able to exchange for another one. With very light use the power bank stopped working again after about 2 months. In total between both power banks I probably used the power bank less than 10 times.
No, I would not recommend this to a friendRated 1 out of 5 stars
Price of junk battery pack for oculus 2 quest
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This battery pack is junk doesn’t work right and caused my oculus headset problems the battery dies a lot faster if I have it plugged into my headset I get a alert after 5-10 mins saying it was too hot and gonna power off I can go on about how terrible this thing is just don’t waste your time and money with this battery pack
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi DennyD,
Thank you for taking the time to review our Insignia™ - Extended Life Battery Pack for the Oculus Quest 2. I understand you found it uncomfortable to use since it doesn't work right that caused your Oculus Headset problems and that can be discouraging. We are continuously working on improving our products and their designs so we definitely appreciate your feedback. If you have any more questions or concerns, please use the link below to reach us.
Insignia Products
Nikki
https://insigniaproducts.com
Rated 1 out of 5 stars
Nope.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We had to return this because it just isn't functional. It doesn't stay plugged in rendering it useless.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience, MeGa. We appreciate your feedback on the Insignia™ Battery Pack for Meta Quest 2 & Meta Quest Pro. Your insights are valuable and help us understand how we can improve our products. We're sorry to hear about the issue with the battery pack not staying plugged in. Your input will be taken into consideration for future enhancements. Thank you for helping us serve you better! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-battery-pack-for-meta-quest-2-meta-quest-pro/6473846.p?skuId=6473846
Rated 2 out of 5 stars
Ehhh
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing too special. can honestly use any battery pack.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Devjae17,
We appreciate your feedback about this product. It is helpful to us so we can improve the quality of our product.
Insignia Support
Lea
https://www.insigniaproducts.com/
Rated 1 out of 5 stars
Don't buy
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The charging cord loosened up my oculus port. The first time I used it, it shut down my oculus and I've been having system issues ever since. It only lasts for 30 mins with full charge. I don't recommend this product.
No, I would not recommend this to a friendRated 1 out of 5 stars
No benefit at all.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Inconvenient. Can never tell if it is charged. Need separate charge block if you still don't have the original. Doesn't hold a charge, matter of fact drains the Oculus. Worthless.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello there,
Thank you so much for writing a review for our Insignia™ - Battery Pack for Meta Quest 2 & Meta Quest Pro, we truly appreciate your feedback and I personally would like to apologize for the experience that you're going through, I know it can be really frustrating that there is no indication if the unit charges, however I'd really like you to contact our support team for further assistance, our agents will be more than happy to assist you, please follow the link below.
Insignia Support
Louise
www.insigniaproducts.com/support
Rated 1 out of 5 stars
Not worth it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked two times and then wouldn’t charge after that. The two times it worked when fully charged it took about 15 minute and it was dead
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello CheyenneW,
Thank you for taking the time to review our Insignia™ - Battery Pack for Meta Quest 2 & Meta Quest Pro, we're very sorry to read you are experiencing this issue with one of our products. We would be happy to troubleshoot it and check your options for you. Please feel free to contact us at 1 (877) 467-4289 Daily 8am - 9pm CT, and we will gladly assist you in the best way possible.
Chelsea
Insignia Products
https://www.insigniaproducts.com/support
Rated 1 out of 5 stars
Bad Product
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mine doesn't stay connected and it doesn't make my meta quest run any longer than expected
No, I would not recommend this to a friendRated 1 out of 5 stars
Junk! Poor quality!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Will be returning today!! It is a piece of junk! Connection falls out constantly.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you very much for taking the time to review our Insignia™-Battery Pack for Meta Quest 2 & Meta Quest Pro. I know that this could be an unfortunate situation, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.
Insignia Support
Shella
www.insigniaproducts.com/support
Rated 1 out of 5 stars
Comes Loose Too Easily
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It comes loose right away with the least movement. I will return it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Mario,
Thank you for writing a review for our mInsignia™ - Battery Pack for Meta Quest 2 & Meta Quest Pro, I'd like to apologize for the situation that you're experiencing I know it can be dissatisfying, however I'd like you to contact our support team for further assistance, our agents will be more than happy to assist you, please follow the link below or reach us at 877-467-4289. We are available to take your calls from 8 am to 9 pm CST, 7 days a week.
Insignia Support
Louise
www.insigniaproducts.com/support
Rated 1 out of 5 stars
Stopped working
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.stopped working after 18 days - not recommended at all
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Zeee,
Thank you for your feedback. We do apologize if we did not meet your expectation with one of our products. For further clarification kindly check on our website www.insigniaproducts.com/support.
Insignia Support,
Merjorie
www.insigniaproducts.com/support
Rated 1 out of 5 stars
Power doesn’t last long
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery power lasts only 15 minutes Very disappointed
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Jeff!
Thank you for taking the time to review our Insignia - Extended Life Battery Pack for the Oculus Quest 2, we're very sorry to read you are experiencing this issue with one of our products, please contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT, we'll be more than happy to assist you regarding this matter.
Insignia Support
Alvin
www.insigniaproducts.com/support
- Pros mentioned:Battery life
Rated 5 out of 5 stars
Oculus accessory
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Needed an extra battery for the times i play long games with my Oculus Quest 2. This does the job. I didn’t like the idea of putting another battery to my head and this one Clips on or fits in a pocket.
I would recommend this to a friend Rated 5 out of 5 stars
Great design. Great value.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Way cheaper than the elite headset! Also works with my phone. Great design with the cables and clip.
I would recommend this to a friend- Pros mentioned:Battery life
Rated 4 out of 5 stars
Good back up
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fills the need when looking for quick supply source
I would recommend this to a friend Rated 5 out of 5 stars
Question
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Is this Compatible with the oculus quest 2 elite strap with battery?
I would recommend this to a friendRated 1 out of 5 stars
Not worth the money
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does not work well at all. Purchased to extend play time for the oculus. No improvement evident.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi user458440,
Thanks for taking the time and effort to leave a review with our Insignia™ - Battery Pack for Meta Quest 2 & Meta Quest Pro. We apologize that our product did not satisfy your expectations. We are continuously working on improving our products and their designs and if you have any more questions or concerns, please use the link below to reach us.
Insignia Products
Lisa
https://insigniaproducts.com
Rated 1 out of 5 stars
No good!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It stopped working after the first time. I’m sorry I even bought for my son.
No, I would not recommend this to a friend









