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Customer reviews

Rating 4.1 out of 5 stars with 4462 reviews

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  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

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81%would recommend to a friend

Customers are saying

Customers praise the Bluetooth functionality, ease of use, and compatibility of this USB adapter, frequently citing its affordability and compact size. Positive feedback also highlights the straightforward setup and reliable performance. However, some users experienced difficulties with driver installation and reported that the range and signal strength could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 137 Showing 2,721-2,740 of 4,462 reviews
  • Rated 4 out of 5 stars

    Easy install and set up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just plug it in follow easy instruction and now you have bluetooth.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Don't know, haven't used it

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it because it was on clearance, no other point really

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does the job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a refurbished all in one desktop online, and everything worked fine except the Bluetooth. I didn't want the hassle of sending it back, so I tried this and it worked. I found it open box so I now had everything I needed and it cost under 15 dollars.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Raycapes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works nice for what the product is made for but if you don't read the instructions you will return it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Insignia failed on this one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bluetooth has been around for years now, so bluetooth devices are a dime a dozen nowadays. So, when I buy a bluetooth adapter for simple keyboard and mouse connectivity, I don't expect to pay much, but I do expect it to work well. It is not surprising that the packaging and documentation that comes with it is so small. Reliable, tried and true tech in the modern age, right? Not here. The documentation that came with the product and the documentation on Insignia's website are quite useless. It insists that it is compatible with Windows 10, and that Windows will install drivers automatically (which is what most people expect, right?). However, the device just sits there, with Windows 10 being unable to determine what kind of device it is. And, for some uninformed users, this failure to install will drive them to seek help online, where, in some cases, the "solution" is to download some shady third-party software to install drivers for them (which is totally not ever malware preying on the ignorance of people at all... /sarcasm). So, is that bad on the consumer for not doing their homework, or is bad on Insignia to let consumers troubleshoot Insignia's own faulty equipment? Bottom line, the adapter works just as well as practically any other bluetooth adapter, but it relies on the user to figure out how to find and install safe and legitimate drivers. "It works, so why just 1 star?" some of you may reasonably ask. Am I being a drama queen? I mean, maybe, but the point I'm trying to drive home here is that the Bluetooth 4.0 standard has been around for over a decade at the time of this writing. "It works" is not enough. Of course it works. Practically every Bluetooth device from any big-name company will work. So why did I call it faulty? This device advertises an automatic install of drivers, but when that fails, the company doesn't even offer drivers for its own device to install manually. If the device isn't faulty, then this is false advertising. Insignia makes a great range of affordable and good quality products. This is not one of them, in it's current state. The sad part is that Windows 10 does have a generic bluetooth driver that works wonderfully with this device; it's just that Insignia failed to make sure their device identifies itself as a bluetooth device - so the driver never gets installed unless manually configured. Failing that, the documentation doesn't acknowledge this as a possibility, and relies on the user to troubleshoot and fix the problem with Insignia's hardware. That being said, if you like to troubleshoot and fix the stuff you just bought to be able to use it, then this thing is great!

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello, your comments are really important for us, so I will be directing your feedback to our Development team to check this particular situation you recently experienced, with the purpose of keep improving our products and services for you. Please feel free to contact us, so we can check in major details this situation and get the best solution for this.
      Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use it for connecting my Xbox and PS4 controller to the PC. No connection loss has been notified.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good cheap solution

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well for the price. I would like it to have been 5.0.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good choice if compatible for system

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After seeking advice on which bluetooth adapter would work on my computer I purchased it. Then I asked Geek Squad again for help in installing adapter. Found it was not compatible for my computer. So I had to return it. Age of my HP Tower why it didn't work for me.

    I would recommend this to a friend
  • Cons mentioned:
    Range

    Rated 3 out of 5 stars

    limited distance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    limited range of approximately 10 - 15 feet. We needed 20 feet

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a quick Bluetooth connection for the computer for some headphones. Works well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not to shabby

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Strong connection, no interrupts, easily connect and switch between different devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great with my old PC with Windows 10 install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a way to provide better sound for my old PC. Due to file corruption I was forced to upgrade from Win 7 to Win 10 in mid-summer of 2018. Doing both the Win 10 upgrade and the Bluetooth for remote speakers made my old PC feel and act new again!

    I would recommend this to a friend
  • Cons mentioned:
    Range

    Rated 2 out of 5 stars

    Poor permormance.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor range on these adapters. You have to be within 10 feet without obstruction to maintain a solid connection. They don't handle interference very well either. they should consider a redesign with a better antenna.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi fgjaynes!
      Thank you for taking the time to review our Bluetooth Adapter , we at Insignia Products are constantly working to improve our products and truly appreciate your feedback, if you have any other questions or concerns about the product, don't hesitate to contact us know using the link below as we'll be mote than happy to further assist you:

      www.insigniaproducts.com/contact-us
      Maria P. Insignia Support BBY-ExBrand_Insignia

  • Rated 4 out of 5 stars

    Works okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes it shows I am connected but the internet says I am not. Works ok for the most part.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Range

    Rated 2 out of 5 stars

    It will connect devices but audio quality is poor

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want to connect a keyboard or mouse this may work well. It does not, however, work well for audio devices. Even 3 feet away the sound it choppy. Using it for a headset was less than optimal and I will be finding an alternative.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello,

      Thank you for sending us your review about our bluetooth adapter. We appreciate your feedback as this helps us to know how we can improve our products. If you need any help with your adapter, please feel free to reach out to us and we will gladly assist you with any issue you may have.

      Itzel I. - Insignia Support. https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Cons mentioned:
    Range

    Rated 3 out of 5 stars

    Range wasn’t great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality was nice but the range was poor for the price.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great Bluetooth Receiver

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item. Able to use my computer with Pro Beats earphones.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not connect with everything. It still was effective for most of the connections.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    works fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine as expected. Price is a little high, but was convenient to pick up at Best Buy immediately.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good but cannot connect more than 2 devices

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cannot connect more than 2 devices via bluetooth. Otherwise fine

    I would recommend this to a friend