Customer Ratings & Reviews
- Model:
- NS-PCY5BMA2
- |
- SKU:
- 4884001
Customer reviews
Rating 4.1 out of 5 stars with 4462 reviews
(4,462 customer reviews)Rating by feature
- Value4.1
Rating 4.1 out of 5 stars
- Quality4.1
Rating 4.1 out of 5 stars
- Ease of Use4.0
Rating 4.0 out of 5 stars
Customers are saying
Customers praise the Bluetooth functionality, ease of use, and compatibility of this USB adapter, frequently citing its affordability and compact size. Positive feedback also highlights the straightforward setup and reliable performance. However, some users experienced difficulties with driver installation and reported that the range and signal strength could be improved.
This summary was generated by AI based on customer reviews.
Rated 2 out of 5 stars
Works, But Not Plug and Play
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's not for sale anymore except for open box, so this is sort of pointless. It does work and I am using a BT keyboard to type this, but it isn't plug and play, and the Insignia site is no help. Should you have the misfortune of buying this, google the part number NS-PCY5BMA2 and follow the breadcrumbs from a MS support forum, to reddit, and finally to a blog post at Harvard.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Mark,
Thank you for taking time to write a review our Insignia™ - Bluetooth 4.0 USB Adapter for Laptops and Desktops Compatible with Windows 10 - Black. We are working on improving our products and designs. We appreciate your feedback.
Dina || Insignia Support || https://www.insigniaproducts.com/
Rated 2 out of 5 stars
Returned it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Reading reviews it seems to be hit or miss if it works. Reality is, it probably isn't in the unit itself, but Windows 10 seeing fragments of other installs. I attempted several installs, USB with Broadcom drivers, and a PCIe card same brand as motherboard and Intel drivers. The reason I returned it was the lack of support. I had another USB unit purchased elsewhere and actually had a live persons corresponding with me via email to resolve the issue. I first ran a program they sent, created a zip file and returned to them where they could see the operations. They noted the other install attempts, including the Intel driver attempt and sent me instructions on how to clean up, removing the fragments, then reinstalling. It worked.
No, I would not recommend this to a friend- Cons mentioned:Driver installation
Rated 2 out of 5 stars
Don't buy this
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works, but giving two starts since the driver DOESN'T automatically install as advertised and the page on the official website doesn't offer a download, you have to download it from third-party questionable sources.
No, I would not recommend this to a friend Rated 4 out of 5 stars
Sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product converts our older computer to allow my son to use his headphones. Great buy.
I would recommend this to a friendRated 5 out of 5 stars
Pain to set up, still not working…
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my Windows 10 machine, and learned the hard way, buy the Asus instead: ASUS - USBBT500 Bluetooth Smart Ready USB adapter - Black Model:USBBT500 SKU:6428133
No, I would not recommend this to a friendRated 4 out of 5 stars
great adapter for laptops
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.yes best thing i could have ever purchased while i was in need...
I would recommend this to a friendRated 5 out of 5 stars
Like it
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never thought I needed bluetooth on the laptop and finally bout this when the price was right. Use it a couple of times a week now and wonder how I got along without it. Good product at a good price.
I would recommend this to a friendRated 4 out of 5 stars
Great stuff
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome wonderful product love it I use it on multiple items for Bluetooth
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Mack,
I am glad to read you are liking your new Bluetooth adapter, I know how useful could it be and I am happy to read you chose ours, thank you for your trust in our products and for taking the time to review it.
Feel free to contact us if further assistance is required. We are here for you.
Alfredo L - Insignia Support
https://www.insigniaproducts.com/contact-us
- Cons mentioned:Range
Rated 3 out of 5 stars
Lags
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No so long range for desktop computer not so good performance
No, I would not recommend this to a friend Rated 4 out of 5 stars
Easy to pair
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to pair, and reasonable range for a Bluetooth device.
I would recommend this to a friend- Pros mentioned:Bluetooth
Rated 4 out of 5 stars
Just what i needed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this dongle to conect an older laptop to a bluetooth speaker. It works well at doing that. No software for the dongle in the package you have to download it. Which was a little dificult for me due to the fact i do not have internet at my house. But it dose what it is supose to.
I would recommend this to a friend - Pros mentioned:Bluetooth
Rated 2 out of 5 stars
This product adds bluetooth to a computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this in hopes of hooking up an xbox controller however it disconnects every few minutes leaving my character stranded in the middle of a game unable to defend. However it does add a bluetooth device to my computer that allows me to easily connect to other bluetooth devices.
No, I would not recommend this to a friend Rated 5 out of 5 stars
Simple Bluetooth addition
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really no complaints, is exactly what is it advertised to be, a simple plug-and-play bluetooth addition for any computer. Have been using it for quite some time now and have had no issues on connectivity or range.
I would recommend this to a friendRated 2 out of 5 stars
Yup, twice a day every day it will ssimply Stop.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just read reviews because it was ticking me off, I wish i had read them first before I bought it *twice* ('cus I temporarily lost the first one) Now its my turn; Where you read in other reviews about how the blue tooth tends to just disconnect and not want to reconnect; Its true, I can promise u it will happen to u if you buy this. At least twice a day when used for more then a few hours it will simply stop, (the blue light stops flashing). Sometimes it makes it impossible to go thru the steps to remedy the issue by not letting you removing the hardware that's listed as being connected. I think I learned my lesson, I hope
No, I would not recommend this to a friendRated 5 out of 5 stars
Easy to use just pop in laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We were able to make my outdoor wireless speakers work with my laptop. So we were able to have an awesome experience with my five neighbors to watch a movie projected on my 100 ' screen. "Driveway Movie Night"
I would recommend this to a friendRated 3 out of 5 stars
Alittle disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was alittle disappointed. Said it worked on Windows 7 and come to find out it doesn’t. Once I upgraded my computer to Windows 10 it works great. I am not a big fan of Windows 10 so I didn’t want to upgrade but I did and the now everything works. Still not a fan of Windows 10
I would recommend this to a friend- Cons mentioned:Driver installation
Rated 1 out of 5 stars
Support for this product is poor.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Took a lot of work to set up. There is an issue with the 10/2020 windows update that causes the driver to not work properly, windows update corrected the issue and the drivers were then finally under optional updates. Contacted support before finding this information, rep disconnected on me. Poor show. Did not find this information on anything for this work around while searching for results with insignia products. Found results when looking through support for another brand.
No, I would not recommend this to a friend Rated 4 out of 5 stars
Good
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for my son, works goodNice price good overall product.
I would recommend this to a friend- Pros mentioned:Price
Rated 5 out of 5 stars
Open box i can't believe was returned
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this open box, and I don't understand why someone would return this. Great price, and I've had no problem connecting multiple devices at the same time using it.
I would recommend this to a friend Rated 5 out of 5 stars
Works so well, I bought a second one!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Plug And Play usage (On WIndows 10 and Linux). Connects to all my headsets, XBOX One Controller, and 8Bitdo SN30 Pro controllers. Allowed me to pair my Nexus 6, Galaxy S9+, Galaxy S7 Active, and OnePlus 6T to my laptop. Highly recommend.
I would recommend this to a friend




