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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 4462 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

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Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers praise the Bluetooth functionality, ease of use, and compatibility of this USB adapter, frequently citing its affordability and compact size. Positive feedback also highlights the straightforward setup and reliable performance. However, some users experienced difficulties with driver installation and reported that the range and signal strength could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 143 Showing 2,841-2,860 of 4,462 reviews
  • Rated 4 out of 5 stars

    It works...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get one online for cheaper unless if you need something now.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Took back

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decided to buy a higher end motherboard that came with Bluetooth and wifi.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Bluetooth adapter

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plugged right into my pc so i dont have to deal with cords for my headphones anymore. Would definitely recommend!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    works good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to install and to connect. not the best reach do .good price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Bluetooth reciever

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing product exactly what I needed. The product is highly usable and the shipping was fast and customer service wonderful.

    I would recommend this to a friend
  • Cons mentioned:
    Driver installation

    Rated 1 out of 5 stars

    Too much of a headache

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DO NOT BUY! No drivers from Insignia’s website, I tried some of the suggestions I saw in the other reviews but all this did was crash on my computer. Once I was able to install it it would fail almost immediately, could not get the “drivers” to uninstall from my PC, once I figured it wouldn’t work but my computer would just hang while trying to uninstall, causing my computer to crash during shut down, ended up reset my PC just to get rid of the headache... So again to anyone thinking of buying, DO NOT BUY!

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello, Thank you for taking the time out of your busy schedule to leave a review of the Bluetooth adapter. I am sorry to read that you had issues with the drivers. We appreciate the feedback. Kindly contact us if you have any questions.

      Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Does the job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I made the massive mistake of purchasing a laptop without Bluetooth support. I bought the dongle to provide this and have not been disappointed. It is low profile which comes in handy as the laptop is tucked away below the desk.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bluetooth adapter for pc/laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found this item unexpectedly while shopping. Since that time, I've used it practically every day in my office, and couldn't be happier. A great product at a great price!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I like it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't know my laptop had no Bluetooth! But this fixed that problem.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought it connected it............. And It worked nuff said

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Works with Win-7 but install is not short or easy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Below average rating because this device is not designed to "just work" with Windows 7. Maybe Win8/8.1 or Win10 are less hassle. Beware if you are using Windows 7, as this BT adapter is a pain to get working. If you do not know how to configure hardware, find/install device drivers and/or do general tinkering with your O/S get help, you will need it. Instructions are not good and you will have to search for the driver. The driver is NOT on the Insignia website. Search other BestBuy reviews and forums or Google to find to driver for Win7. It took a few hours to find the right driver and get it configured and working. I was able to connect between my Win7 computer and a phone to transfer music and pics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Win 10 didn't automatically download the driver and allow for P-n-P set up but a quick google search led me to the solution and now it works like a charm!

    I would recommend this to a friend
  • Cons mentioned:
    Driver installation

    Rated 1 out of 5 stars

    Product no longer supported

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is no driver support for this item. The instructions that comes with the product say that the PC will automatically install all required drivers. This did not happen. Tried troubleshooting, windows could not find any drivers for this product and insignia offers no manual download options for driver support. Emailed their support to try and give them a chance to assist. No response after 3 business days. Worthless.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Devin,

      Thank you for taking the time to review our Insignia™ - Bluetooth 4.0 USB Adapter - Black. I understand you found it uncomfortable to use since there is no driver that supports your item and that can be discouraging. We are continuously working on improving our products and their designs so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.


      Insignia Products
      Nikki
      https://insigniaproducts.com BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not know they made this until Mom had to have it for her computer. because it did not have sound on it she brought a helix speaker but she did not have Bluetooth. Now she does.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    Does exactly what it needs to do

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this to link my wireless Beats headset to my laptop because my laptop did not have Bluetooth. Works great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works like a charm

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no complaints. connects my headphone to my computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    tested it on my old HP Notebook and it worked once I got it installed in one of few usb ports by itself instead of with an Insten 7port usb hub.

    I would recommend this to a friend
  • Cons mentioned:
    Driver installation

    Rated 1 out of 5 stars

    faltering connection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer recognizes the adapter, then it disappears. When it's connected, it sort of works, but it disconnects every few seconds. No drivers included, but after working through the driver mess and installers for the specific chipset, it still doesn't work. I am returning this, and I would never use another insignia product.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello, I am sorry to read that you are having some issues with the Bluetooth adapter. Please contact us to provide you further options.

      Grace | Insignia Support


      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 4 out of 5 stars

    Still works after 2 years.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this for two years and it still works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great little blue tooth dongle

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup with no issue. Had to disable my onboard Bluetooth. It wasn’t working like it use to, That is why I got this little dongle. I got it to replace my old Bluetooth receiver.

    I would recommend this to a friend