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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 4462 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

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Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers praise the Bluetooth functionality, ease of use, and compatibility of this USB adapter, frequently citing its affordability and compact size. Positive feedback also highlights the straightforward setup and reliable performance. However, some users experienced difficulties with driver installation and reported that the range and signal strength could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 150 Showing 2,981-3,000 of 4,462 reviews
  • Pros mentioned:
    Bluetooth

    Rated 4 out of 5 stars

    Software Issue Initially

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't get the software package to install properly on my laptop with Windows 10 initially but was able to get the issue figured out. Paired my Bose Mini Soundlink perfectly afterward.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    insginia bluetooth

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this as the built-in Bluetooth on Motherboard quit working. I had tried other brands and this one worked great.

    I would recommend this to a friend
  • Cons mentioned:
    Driver installation

    Rated 2 out of 5 stars

    Useful when it actually works.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good product but it lacks software required to use it. And if you go to the website for support they make you download drivers that do nothing for it. Proceed with caution.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great bluetooth adapter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy enough to install, works great! Can now play music from my laptop on bluetooth speakers.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Somewhat disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought this adapter would be a speed upgrade from my old adapter. No such luck...but it is smaller and works fine. If you don't have an adapter, buy it. But don't purchase as a speed replacement for a bluetooth 2.0 adapter.

    I would recommend this to a friend
  • Cons mentioned:
    Driver installation

    Rated 1 out of 5 stars

    no drivers

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this was a pain in my...! plugged it in and could not find drivers, automatically or manually. Went to find the problem and it says the product is discontinued... haven't been able to use it since i purchased it a while back and am too far to drive for what this is worth. would have been nice to know that this product couldnt be updated anymore. Why would this still be sold in store? I couldnt tell you.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi!
      I'm very sorry to read that you had some issues with the driver for the Insignia Bluetooth Adapter. Please, contact us, one of our representatives will be able to successfully download the drivers.
      Gaby G. Insignia Products | https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Works great, use it for my Xbox controller.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All good so far. Was a nice cheap easy fix to constant cord problems. Now I’m wireless.

    I would recommend this to a friend
  • Cons mentioned:
    Signal strength

    Rated 2 out of 5 stars

    sucks

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This USB adapter would not keep a signal. A pain in the rear trying to get and keep a device connected

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello,
      Thanks you very much for taking the time to review our Bluetooth Adapter. I know that this could be an unfortunate situation, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.

      Hector S. - Insignia Support  https://www.insigniaproducts.com/contact-us
      ucts.com/contact-us. BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Good dongle

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good little dongle for your bluetooth needs. Just make sure you get the correct version. 4.0.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Performs as described.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase the device to use on a laptop I converted for multimedia use. Provides a good connection, no lag, and just plain works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this Product, my PC is very old and didn't come with Bluetooth capacity, now it does :-)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Old computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought I'd try this to get my old computer to sync with my fitbit. It didn't work, however, it was worth a try. Best Buy took it back - no questions asked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    linked up my sound system perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the geek squad salesman took me to where they where in the store thank goodness for him because i did not have a clue where to look

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Drivers missing.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer wouldnt enable bluetooth automatically had to manually find the drivers to get it to work. It works but it could be better.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Bluetooth printer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This adapter was just what I needed to connect wirelessly to my printer. I am pleased with its performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worked right out of package with Windows 10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this on sale for my son who wanted to use Xbox wireless controller with Windows 10 PC. Was plug and play as expected and he was using it right away.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Did not work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I first plugged the adapter into my Windows 7 laptop, it did not automatically install the drivers. From the "Devices and Printers" window, it showed up as an "Unspecified" device, BCM20702A0. From there, I was able to right-click and "Troubleshoot" the device to get a driver installed, but that did not help. With the driver installed, I was able to see several Bluetooth devices. I tried connecting with my Bluetooth mouse and my Bluetooth headphones, both of which I've used successfully with other laptops. From the laptop, both devices appeared to connect, but the headphones did not indicate that they were paired, and neither device functioned. The first one of these Bluetooth adapters I purchased was an "open box" special. (That should have been a clue.) The second was a brand new unopened unit. Both exhibited the same problem. Checking the Insignia website for support was no help. There were no updated drivers to download, and the User Manual and User Guide were only available in French and Spanish. https://www.insigniaproducts.com/pdp/NS-PCY5BMA2/4884001

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi! I am sorry to read that you had issues while trying to use this Bluetooth adapter. I would like to explain that many devices that need to install generic drivers, are no longer compatible with Windows 7. For more information, please contact us so we can further assist you. Viri E. Insignia Support. https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Insignia - Bluetooth Adapter is perfect

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the plug and play aspect of this adapter, Took only 1 few minutes to install and connect our headphones. Perfect!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    bluetooth adapter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my computer didn't have a bluetooth capability and this adapter works great for a very reasonable price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does the trick

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son's older computer. Works great and no signal loss, even when the device he is using is across the room.

    I would recommend this to a friend