Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.1 out of 5 stars with 4462 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers praise the Bluetooth functionality, ease of use, and compatibility of this USB adapter, frequently citing its affordability and compact size. Positive feedback also highlights the straightforward setup and reliable performance. However, some users experienced difficulties with driver installation and reported that the range and signal strength could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 151 Showing 3,001-3,020 of 4,462 reviews
  • Rated 5 out of 5 stars

    Don’t know

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t remember buying this product don’t know how it works

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Connect bluetooth devices

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Add bluetooth to add product. I added to my pc and now I can connect headsets and speakers. God range. Great price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does the trick

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son's older computer. Works great and no signal loss, even when the device he is using is across the room.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Did not work

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I first plugged the adapter into my Windows 7 laptop, it did not automatically install the drivers. From the "Devices and Printers" window, it showed up as an "Unspecified" device, BCM20702A0. From there, I was able to right-click and "Troubleshoot" the device to get a driver installed, but that did not help. With the driver installed, I was able to see several Bluetooth devices. I tried connecting with my Bluetooth mouse and my Bluetooth headphones, both of which I've used successfully with other laptops. From the laptop, both devices appeared to connect, but the headphones did not indicate that they were paired, and neither device functioned. The first one of these Bluetooth adapters I purchased was an "open box" special. (That should have been a clue.) The second was a brand new unopened unit. Both exhibited the same problem. Checking the Insignia website for support was no help. There were no updated drivers to download, and the User Manual and User Guide were only available in French and Spanish. https://www.insigniaproducts.com/pdp/NS-PCY5BMA2/4884001

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi! I am sorry to read that you had issues while trying to use this Bluetooth adapter. I would like to explain that many devices that need to install generic drivers, are no longer compatible with Windows 7. For more information, please contact us so we can further assist you. Viri E. Insignia Support. https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Worked right out of package with Windows 10

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this on sale for my son who wanted to use Xbox wireless controller with Windows 10 PC. Was plug and play as expected and he was using it right away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It didn't do what I needed it for

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had to send the computer back so this item was no longer needed. I really can't give more information about this product beyond.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    No for LG TV

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product may be good for connecting devices via Bluetooth, but it did not work for my purpose. It will not connect to a LG TV that does not support USB 4.0.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    works great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great buy one and it make my internet run more faster

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It works great!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a keyboard for about 4 years. Bought this little gadget to activate the wireless feature and it works just fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bluetooth for older computers

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just like it's supposed to. A inexpensive fix for older our older computer that was not built with Bluetooth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly! Son built gaming computer... thought wireless was part of software. It wasn’t. This fixed that

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Work beautifully

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At work they have the Bluetooth blocked, go figure. This was a great solution and works beautifully with ample distance.

    I would recommend this to a friend
  • Cons mentioned:
    Range

    Rated 1 out of 5 stars

    Did not work.

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't work. Unfortunately I didn't try it until after the return period was over... I was hoping to replace an older blue tooth USB device hoping for a little more range and consistency, but the device wasn't recognized and no available drivers for download on the manufacturer website. No auto-install drivers. Using Windows 10. I'd say look at the next option based on this experience.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi, Ryan.

      I definitely understand that this situation you had with your Bluetooth Adapter can be frustrating. Nevertheless, I would like to correctly troubleshoot your product since these connections can be tricky at times. Please reach us at https://www.insigniaproducts.com/contact-us so we can properly help you with this.

      Cesar G. - Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    easy to use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to buy this so we could use a Bluetooth speaker on our computer. Trying to get everything wireless as possible on our desktop computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    How did I???

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I should have invested in this product a long time ago... This has helped my Toshiba laptop reach greater heights now that I have BT capability.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works well

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i used the bluetooth to go with my headphones for gaming. have a wonderful time with my games now!!! exceptional quality for connection with my headset...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It works as intended.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking for a way to transfer files from laptop to my phone without using usb cord, which wasn't working anyway, and this worked out well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice bluetooth

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice bluetooth device, have to go in device manager and manually assign a driver for windows 10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my PC. I stream sound to my Bluetooth enabled soundbar and it sounds great. Basically just plug it in and go

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works okay - recommended with reservations

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works okay, but signal is not as strong as some. Price was right and if you'll be relatively close to your device, should be fine.

    I would recommend this to a friend