Customer Ratings & Reviews
- Model:
- NS-PCY5BMA2
- SKU:
- 4884001
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.0 out of 5 stars
Customers are saying
Customers praise the Bluetooth functionality, ease of use, and compatibility of this USB adapter, frequently citing its affordability and compact size. Positive feedback also highlights the straightforward setup and reliable performance. However, some users experienced difficulties with driver installation and reported that the range and signal strength could be improved.
This summary was generated by AI based on customer reviews.
Just ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I returned this one b/c it didn’t always work with my Microsoft mouse.
No, I would not recommend this to a friend- Pros mentioned:Size
Works expected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fair price works as expected. Useful. Unobstrsive size
I would recommend this to a friend - Cons mentioned:Driver installation
Driver not included
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Driver was not included. Went to insignia website as directed and they dont have a driver for this either. Waste of time. Replaced with an asus
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Paul,
We do apologize for not able to install the driver for our Insignia™ - Bluetooth 4.0 USB Adapter. We can manually walk you through on how to install it, please
contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT.
Insignia Support
Molina
www.insigniaproducts.com/support
- Pros mentioned:Compatibility
Functional
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does what I needed it to do so I am satisfied with it.
I would recommend this to a friend Returned didn’t wirk
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned to Best Buy, did not work with my computer.
No, I would not recommend this to a friendNot for use with Windows 11
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not able to write a good review for this device. It does not appear to work with windows 11. I am in Information Technology and I couldnt get this to work even after tons of research/
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Jeff,
We do apologize for what happened to your Insignia™ - Bluetooth 4.0 USB Adapter - Black. I know it can be dissatisfying that its not working as expected. Please know that we are improving the quality of this product by considering our customers feedback, however I'd like you to contact our support team for further assistance at 1 (877) 467-4289 Daily 8am - 9pm CT.
Insignia Support
Molina
www.insigniaproducts.com/support
- Cons mentioned:Driver installation
No longer supported by Insignia
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got it home to discover the driver is no longer available. Couldn't find it anywhere. Also don't really understand why it required a driver in the first place
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Holden!
Thank you for taking the time to review our Insignia Bluetooth 4.0 USB Adapter, we're very sorry to read you are experiencing this issue with one of our products, please contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT, we'll be more than happy to assist you regarding this matter.
Insignia Support
Alvin
www.insigniaproducts.com/support
Lots of audio cuts
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this so I could use my wireless headphones with it. But it turns out this Bluetooth adapter for some weird reason keeps cutting out the audio when I'm watching a video and gets so super annoying please beware it was only $20 so maybe it's true when they say you get what you pay for.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi.
Thank you for taking the time to review our product. This adapter was mostly manufactured to be used with mouses and keyboards. Even though it can connect to some wireless headphones, it all relies on the Bluetooth profiles of the device that you want to connect. Please contact us at 877-467-4289 to better assist you.
Alex - Insignia Support
Stops transmitting
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When it works it is just fine but it just stops working without warning.
I would recommend this to a friend- Cons mentioned:Driver installation
Piece of garbage
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not work, drivers do not install. Do not waste your money on this piece of junk, never buying anything from insignia again.
No, I would not recommend this to a friend Wont work with cricut
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for the singular purpose of using a Cricut and it doesnt work
I would recommend this to a friendGreat price and value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I needed to buy a new Bluetooth adapter. My old one's drivers would no longer function even after updating. This new adapter installed quickly and easily and worked correctly from the beginning.
I would recommend this to a friendOK
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very difficult to set up, but once you figure it out it works ok.
I would recommend this to a friendIt's a BT adapter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does what it is suppose to; writing a 50 character review for the free points.
I would recommend this to a friend- Pros mentioned:Ease of use
Does just what it's supposed to
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Simple, straight forward. I needed to add Bluetooth functionality to my Media Server so that Logitech Harmony Elite remote control could operate with the server. Plugged in, started working, easy.
I would recommend this to a friend - Pros mentioned:Bluetooth
Makes laptop better
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I needed a way to make the Bluetooth Bose headset I bought recently works with my laptop so I can listen to audio without bothering people nearby who are watching TV's. Now everyone is happier.
I would recommend this to a friend Choppy connection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Use for my pc to connect my mouse and keyboard and it is choppy at sometimes
No, I would not recommend this to a friendIt’s an okay product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s an okay product. Haven’t had many issues with it yet
I would recommend this to a friendCompact sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This USB adapter is handy for down loading and storage.
No, I would not recommend this to a friend- Pros mentioned:Bluetooth
Works Well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Built a PC for my sister for her wedding. Needed a bluetooth dongle to connect the mouse, keyboard, etc. Works great handling multiple devices!
I would recommend this to a friend