Customer Ratings & Reviews
- Model:
- NS-PCY5BMA2
- SKU:
- 4884001
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.0 out of 5 stars
Customers are saying
Customers praise the Bluetooth functionality, ease of use, and compatibility of this USB adapter, frequently citing its affordability and compact size. Positive feedback also highlights the straightforward setup and reliable performance. However, some users experienced difficulties with driver installation and reported that the range and signal strength could be improved.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Range
Terrible
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolute garbage. No range whatsoever and it's constantly disconnecting. Cannot maintain a consistent connection, even when im right next to the dongle. Don't bother.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
Thanks you very much for taking the time to review our USB Adapter. I know that this could be an unfortunate situation, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.
Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us
- Pros mentioned:Bluetooth
Great little bluetooth
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This does exactly what I needed it to do. Now there is no more trying to drown out the kids while watching a movie, I just hook up my Bluetooth headset to my pc and away I go.
I would recommend this to a friend Adiquite
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There are better options available, but gets the job done.
No, I would not recommend this to a friend- Cons mentioned:Driver installation
Driver Issues
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to find some ASUS drivers as the stock ones would not work. Definitely not plug and play.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you very much for taking the time to review our Insignia™ - Bluetooth 4.0 USB Adapter - Black. I know that this could be an unfortunate situation, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.
Insignia Support
Shella
www.insigniaproducts.com/support
- Cons mentioned:Driver installation
Don't buy for Windows 10
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not work as advertised on Windows 10. All it did was install a bunch of bad drivers that didn't work. Had to order another adapter on Amazon.
No, I would not recommend this to a friend Horrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i purchased this according to the specs. on web for BEst Buy. Clearly stated it was for all Windows. Spent several hours wondering why I could not get it to work, then searched internet and found out it was only for Windows 10 according to forum users and this little detail was verified in small print on back of package. Tried contacting Best Buy for driver, was given no help at all. So yes, I could return but I bought online because stores were closed, I live 45 miles from nearest store, and have an issue that prevents traveling. No not happy with the lack of support!! I tried several means, calling and live chat.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
Thank you very much for taking the time to review our Bluetooth Adapter. I know that this could be an unpleasant situation, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.
Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us
- Cons mentioned:Driver installation
Do not waste your time
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No supporting drivers. I had to "trick" my pc into recognizing the adapter by naming it as a different device in Windows device manager.
No, I would not recommend this to a friend Does what it says it does
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not plug and play but once its set up, it works well.
I would recommend this to a friendWorks ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It worked for a while then stoped working. It was ok.
I would recommend this to a friendSelf-installing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Problem-free installation - just avoid plugging it into the rear of a stationary PC. Move it to your desk or some other location where there will be less interference
I would recommend this to a friendWorks atleast
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just doesn't work well on windows 7 but fine on windows 10
I would recommend this to a friend- Cons mentioned:Driver installation
difficult to install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted a Bluetooth adapter for my Dell laptop E6540 running Windows 7. Although I succeed in the end, the installation was painful - using WIDCOMM software and drivers. Definitely not a good product.
No, I would not recommend this to a friend - Pros mentioned:Compatibility
Worked fine, but stopped working 5 weeks later
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working a week after I could no longer return it. Other than that, it worked quite nicely with Windows 10. Used with a set of Bluetooth gaming headphones.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Josh,
Thank you for taking the time to review our Bluetooth 4.0 USB Adapter. I understand it stopped working and that can be disappointing. The unit does have a one-year manufacturer's warranty, so we would be happy to troubleshoot it and check your options for you. Please, use the link below to contact us at your earliest convenience.
Insignia Support
Miguel C.
https://www.insigniaproducts.com/contact-us
It did what it said
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wouldn’t recommend it for use w a bt headset and VOIP
I would recommend this to a friend- Cons mentioned:Driver installation
Did not work
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I could not get my computer to recognize it and drivers (which were supposed to automatically install, but never did) are near impossible to find.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello there,
Thank you for taking the time to review our Bluetooth 4.0 USB Adapter. I understand you couldn't get it to work and that can be confusing. But, we would be happy to troubleshoot it and check your options for you. Please, use the link below to reach us.
Insignia Support
Miguel C.
https://www.insigniaproducts.com/contact-us
did not work yet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.still have not been able to connect...............
No, I would not recommend this to a friendGreat product for my new computer.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. I purchased to use for my computer.
I would recommend this to a friendOk for a low end blue tooth adapter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For the low end bluetooth this adapter operates well.
I would recommend this to a friendConsider something else
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sometimes it works. The majority of times I'm having to troubleshoot the adapter. There's plenty of people on the internet who have tried finding a solution but from the looks of it people just returned it. Insignia doesn't seem to care either because rather than fix it they just released a Bluetooth 5.0 version.
No, I would not recommend this to a friend- Cons mentioned:Driver installation
Driver Support?
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The drivers don't work. The website doesn't even provide them. To get this item to work you have to turn off security features and that's not okay.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Thanks for taking time of your day to share a comment about your Bluetooth adapter. We are sorry to read that you had issues with your adapter, however, we would like to assist you with this issue, so please to contact us at any time you want by clicking the link below. https://www.insigniaproducts.com/contact-us Marcos O. - | Insignia Support |