Customer Ratings & Reviews
- Model:
- NS-PCY5BMA2
- SKU:
- 4884001
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.0 out of 5 stars
Customers are saying
Customers praise the Bluetooth functionality, ease of use, and compatibility of this USB adapter, frequently citing its affordability and compact size. Positive feedback also highlights the straightforward setup and reliable performance. However, some users experienced difficulties with driver installation and reported that the range and signal strength could be improved.
This summary was generated by AI based on customer reviews.
Consider something else
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sometimes it works. The majority of times I'm having to troubleshoot the adapter. There's plenty of people on the internet who have tried finding a solution but from the looks of it people just returned it. Insignia doesn't seem to care either because rather than fix it they just released a Bluetooth 5.0 version.
No, I would not recommend this to a friend- Cons mentioned:Driver installation
Software isn't available
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No drivers available, it will not work on windows 10. Old version I was able to find was spotty and lost connection repeatedly.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi!
I understand how problematic is for you to not have the driver for the Bluetooth Adapter. Please, contact us so we can help you find it so you can use it without issues.
Gaby G. Insignia Products | https://www.insigniaproducts.com/contact-us
- Cons mentioned:Driver installation
No drivers
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comes with no drivers...no support an website either. Toke me forever to get it installed with a generic Bluetooth driver.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for taking the time out of your busy schedule to leave a review of the Bluetooth adapter. I am sorry to read that you had issues with the drivers. Kindly contact us if you are having issues with the drivers, to provide the necessary assistance.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
Si-fi
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t work for me, tried to connect but without able to connect without using a Ethernet cable
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Storage. Thank you for writing a review about our Insignia Bluetooth USB Adapter. We know how frustrating it is that this is not working. We would love to check this situation further with you. Please feel free to contact us at the link below to get assistance with your unit.
Mariepel C.| Insignia Products
https://www.insigniaproducts.com
- Cons mentioned:Driver installation
Should not be available to purchase anymore
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Drivers are no longer available for Win 10, no support provided from the manufacturer
No, I would not recommend this to a friend - Pros mentioned:Ease of use
Great connection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use, just install the drivers (or have Windows install them for you) and plug and connect all your Bluetooth devices.
I would recommend this to a friend Doesn't work with apple products
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't work with apple products and it didn't matter because I bought it to use with a product that wouldn't have taken 4.0usb anyway because it only knows how to use 2.0usb. So everything I'm buying from best buy so far has been absolutely useless because no one knows how to write products descriptions anymore or put relevant info up front where it belongs. You have to dig to find out it's not going to work. Waste of time that never stops.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi,
Thanks for the comments.
This product only works in Windows OS platform, doesn't support Mac OS.
QSG, User Manual, and Overview - Features of website product page all mentioned "Not compatible with Windows XP, Vista, OSX."
- Cons mentioned:Driver installation
Trash
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Trash, didn't work , does not come with drivers , no drivers from manufacturer.. I would not recommend this product.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
Thanks you very much for taking the time to review our Bluetooth Adapter. I know that this could be an unfortunate situation, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.
Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us
Almost works for audio
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Driver doesn’t exist in windows driver DB. Connects and works after downloading driver from sketchy site. Has issues streaming music, audio quality poor.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Dave. Thanks for taking the time to review our Bluetooth Adapter, we are really sorry to read that you experienced this situation with this product, please let us assist you in this by contacting us, so we can get the best solution available for you. Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us
- Cons mentioned:Driver installation
Does not work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wont download the driver like it says, and cant find the driver online.
No, I would not recommend this to a friend - Pros mentioned:Ease of use
Did exactly as advertised
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The is used with a wireless headset. I installed the drivers, paired it with the headset. Have not had any problems since.
I would recommend this to a friend - Cons mentioned:Driver installation
No
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The driver didn’t automatically install and can’t seem to find a direct way to install
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking time to write a review our Bluetooth USB Adapter. We are truly sorry to read your concern with one of our products. We are working on improving our products and designs. We appreciate your feedback.
If you have any other concerns, you may contact our team for assistance.
Dina | Insignia Support | https://www.insigniaproducts.com/contact-us
- Pros mentioned:Bluetooth
Excellent way to add Bluetooth to old Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My old Dell circa 2008 has no built in Bluetooth. This USB Bluetooth adapter gives excellent service. Price was right too.
I would recommend this to a friend - Pros mentioned:Bluetooth
Works great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my desktop so I could connect my Xbox One controller using Bluetooth. Works well and easy on the wallet.
I would recommend this to a friend - Cons mentioned:Driver installation
No drivers
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No drivers, well you can find the drivers by following a lot of steps but it's not plug and play.
No, I would not recommend this to a friend Does not work with Win 7
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this USB adapter after telling the floor associate I use Windows 7 on my server. He took me to an area and grabbed this item and said it will work. After getting home, opening package and placing into USB port I could not get the driver to install. I started troubleshooting and found this item does not support Win 7. Not to happy. Win 10 and 11 is a joke, I have both.
No, I would not recommend this to a friend- Pros mentioned:Bluetooth
Worth the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this item so my Bluetooth speaker could connect to my laptop. Simply inserted into USB and worked perfectly.
I would recommend this to a friend - Pros mentioned:Ease of use
Works as expected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good price, easy setup, no problems. Perfect solution if your machine doesn't have Bluetooth driver. Works as expected.
I would recommend this to a friend Poor range
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does the job but it has horrid range I have to be super close for it to pick up or If I put my controller under my table it looses connection.
No, I would not recommend this to a friend- Pros mentioned:Price
Works fine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good price - works perfect Some Blue tooth devices do not work with iWndows 10. This installed and worked, first try
I would recommend this to a friend