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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 4462 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers praise the Bluetooth functionality, ease of use, and compatibility of this USB adapter, frequently citing its affordability and compact size. Positive feedback also highlights the straightforward setup and reliable performance. However, some users experienced difficulties with driver installation and reported that the range and signal strength could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 191 Showing 3,801-3,820 of 4,462 reviews
  • Cons mentioned:
    Driver installation

    Rated 1 out of 5 stars

    Garbage but 4.0 does not work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If only negative stars were possible. But 4.0, driver not recognized

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Returned...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product wasn't what I needed...I was looking for a device that would plug into an mp3 car player. This device is used in windows 10.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth it

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device fulfills its purpose but speeds are unfortunately very slow when downloading or streaming.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome piece

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as it should. No problem setting it up and using it. Love the ease. Highly recommend.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy this!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly if you have a old computer it might work, or maybe it would work in your car if for some reason your stereo doesn’t have Bluetooth but has a USB port? I don’t know, but 2 different computers and this thing would not connect to anything! Headphones speakers (3 different sets) phone nothing! I’m not sure if the settings on the computer were the issue and this thing didn’t jive or what but it didn’t work at all for me.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello,

      Thanks for taking time of your day to leave a comment about your Bluetooth adapter. We are sorry to read that you had issues with your adapter, however, we would like to assist you with this issue, so please to contact us at any time you want by clicking the link below.

      https://www.insigniaproducts.com/contact-us

      Marcos O. - | Insignia Support | BBY-ExBrand_Insignia

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    bluetooth for new computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Son needed bluetooth capability for his computer. THis worked perfect and a great price!

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    Worked

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to play my blue tooth speakers from an older computer, this USB adapter worked.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great to connect to BT speaker.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as my computer built in BT quit. East inexpensive solution that works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bluetooth Adapter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently purchased a bluetooth keyboard for my home office computer but discovered my computer was not bluetooth ready. The purchase of the Insignia adapter solved that problem for me. The USB adapter slips into my computer's USB port and I am good to go! The adapter fits close with an acceptable extension. The price was right.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Can't use with Windows 7

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this product because the specs said it was compatible with Windows 7. However, you must download a driver from the product website in order for it to work and there are currently no drivers available for Windows 7. We contacted tech support about this issue, and they responded in an email that they could not tell me when the driver for Windows 7 would be back up on the website. Therefore the product is useless to us. NOTE: There are drivers for Win XP, 8 and 10 available on the website as of yesterday.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    I love my purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a little problem getting my Bluetooth USB to work but got it going. It is terrific.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worked nicely

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed on desktop system was able to access by headset and apple devices just fine. Tested distance fore connection was able to walk through hose without loosing connection

    I would recommend this to a friend
  • Cons mentioned:
    Driver installation

    Rated 1 out of 5 stars

    Didn’t work.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn’t find drivers. Don’t buy. Didn’t even work.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi There!

      Thank you for taking the time to review our Insignia - Bluetooth 4.0 USB Adapter - Black, we're very sorry to read you are experiencing this issue with one of our products, please contact us using the link below, we'll be more than happy to assist you regarding this matter.

      Insignia Support
      Alvin
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Driver problems, not worth the trouble

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apparently, this particular adapter has some driver problems. Of all the bluetooth dongles I have used, only this one has given me so much trouble getting the correct drivers installed. For the record, I am on Windows 10. After troubleshooting for an hour or two, I switched to a TP-link bluetooth adapter. In case it helps anyone, you want the driver for the device BCM20702A0.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there!

      Thank you for writing a review about our Bluetooth 4.0 USB Adapter! We know how annoying is when a product does not install properly. Please remember that we are here to assist you, so if you ever need it please feel free to contact us at the link below.

      -Angelica G. | Insignia Support.
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Bluetooth Adapter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It performs exactly as specified. I needed to be able to use my 8bitdo and now I can.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Wasn’t sure

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found the item on the website and it listed it as being compatible with windows 7, but when I read the manual it said it was not.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Michael, We appreciate you taking the time to provide your feedback about our Bluetooth Adapter. I know that it is an unfortunate situation, but please let us help you by contacting us, so we can check your Product and get some alternatives to get this situation solved and improve your recent experience. Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    It just works...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I plugged it in, installed the latest driver and it worked perfectly. Highly recommend.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    horrible customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought headphones, they were a gift for my wife. They would not work, I brought them back after she rec'd them and we realized they would not work. I was told we were a few days too late to bring them back. What good is this if they were a gift. If you check our history you will see that we spend a few thousand dollars there every year. Well NO MORE. I asked for district managers name and was told I could not have it. I sent in my feedback, and did not even receive an apology.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Driver installation

    Rated 1 out of 5 stars

    Stay away

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't buy it. No free drivers available. And doesn't transmit bluetooth like the sales person said, only received.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Driver installation

    Rated 1 out of 5 stars

    Do not buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No driver support so if your trying to use this on an offline Pc or older system good luck.

    No, I would not recommend this to a friend