Customer Ratings & Reviews
- Model:
- NS-PCY5BMA2
- SKU:
- 4884001
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.0 out of 5 stars
Customers are saying
Customers praise the Bluetooth functionality, ease of use, and compatibility of this USB adapter, frequently citing its affordability and compact size. Positive feedback also highlights the straightforward setup and reliable performance. However, some users experienced difficulties with driver installation and reported that the range and signal strength could be improved.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Driver installation
Not what I hoped
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't work with my PC. Driver download did not work well.
No, I would not recommend this to a friend - Cons mentioned:Driver installation
No Drivers from support site
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The support site does not carry drivers for this device anymore. Take it off the self , cause without drivers it is useless.
No, I would not recommend this to a friend - Cons mentioned:Driver installation
Insignia™ - Bluetooth 4.0 USB Adapter - Black
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.had it - problem with the driver, accidently downloaded a virus do not recommend
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for taking the time out of your busy schedule to leave a review of the Bluetooth driver. I am sorry to read that you had difficulties with the installation of the driver. If you have issue with the driver kindly contact us.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
Frequently drops connection
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Frequently drops the connection to a keyboard and a mouse within four feet. Listening to music through headphones paired with the adapter seems to starve the mouse of almost all bandwidth, resulting in unusable jumpiness. Replaced with a "StarTech.com" USBBT2EDR4, which suffers none of the previously described issues.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello CRyan,
Thank you for taking the time out of your busy schedule to leave a review of the Bluetooth adapter. I am sorry to read that the connection drops only feet of the unit. Kindly contact us to be able to troubleshoot the unit and provide you all options.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
its not to usefull
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this to connect my ear Budd to my PC but it didn't work and finally, I bought internal wifi with Bluetooth 6 on it.
No, I would not recommend this to a friendNot the best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bluetooth installation was cumbersome, windows did not have built in drivers. After I got it to work the connection drops often with several different headsets.
No, I would not recommend this to a friendNot great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works good to file transfer but DO NOT buy to connect a mouse. It continues to drop the connection every 20 seconds. real pain when you stop moving the mouse
No, I would not recommend this to a friend- Pros mentioned:Ease of use
Works perfectly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased to use at my work with a logitech bt keyboard - easy to setup, no issues.
I would recommend this to a friend Not Plug and Play
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The advertisement says it is Plug and Play. It is not. You have to search the internet to find the driver. Or dig into Windows Update under Options, and hope it comes up. It didn't come up for me until rebooting several times. This is basically a Bcm20702a0 Broadcom bluetooth repackaged with the Insignia Brand. Poor quality. There are better options.
No, I would not recommend this to a friend- Pros mentioned:Compatibility
Picked this up for my headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I used it for my wireless headphones for my DJ setup and had no trouble with it.
I would recommend this to a friend - Cons mentioned:Driver installation
No wayyy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have to return it back there's no driver for this item is been discontinued
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi!
I understand that having no drivers for the Insignia Bluetooth Adapter is just no fun. Please, contact us so we can get you help on that, our representatives will be ready to help you.
Gaby G. Insignia Products | https://www.insigniaproducts.com/contact-us
Terrible, why can't it just work?
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible product. Mine would not connect locate anything! After doing some research and finding that getting certain drivers might help, I tried that. Nothing. I went back the next day and swapped it for an ASUS brand instead and what do you know. I plug it in and it just works!
No, I would not recommend this to a friendWorks with Apple Magic Mouse, but...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works with my apple Magic Mouse, but it doesn't not allow for side scrolling. But overall, it makes my windows 7 PC have Bluetooth capability. Works as described.
I would recommend this to a friendBetter than my ASUS???
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have an ASUS bluetooth adapter that looks the same as the Insignia adapter and performs the same functions, but the Insignia seems to be better in a few ways when I compared them. The insignia seemed to pick up devices quicker and then run my Bluetooth operations quicker as well, operations such as syncing devices to the pc and photo transfers. It also seems to have better range.
I would recommend this to a friend- Pros mentioned:Ease of use
Does what it is supposed to
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy installation as long on you download the documented driver. Works great.
I would recommend this to a friend Is not working
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I looked at 2 different stores for a usb Bluetooth adapter that didn’t need a computer setup and this one needs a computer setup... thanks guys :,(
I would recommend this to a friendDon't even gamble on it working, pick another item
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Trying to add additional uses to a laptop without Bluetooth! Looked like a simple fix...NOT! Unit does not download drivers, computers identify it as a "BCM20702A0" a BroadCom product. See other reviews for downloading, time consuming and not a fix. $14 dollars and worth 14 cents. Select another product. I bought this one because it was all my local store had in stock.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello ChuckW, thank you for taking the time to leave a quick review of the Bluetooth 4.0 USB Adapter. I am sorry to read that you are having issues downloading the drivers, please feel free to try the following troubleshooting steps:
If the computer doesn't install the driver automatically, try this:
1: Go to Device Manager (this can be done by left clicking on most start buttons. including 7/8.1/10)
2: Plug in USB Bluetooth Device
3: Check Device Manager and look for your Bluetooth device, which should come up as BCM20XXXXX (BCM20702A0) (the X's will be different depending on your exact model but it is not important, what is important, is that you find the proper device. The device should pop up as soon as you plug it in and you will see display manager flicker and it will repopulate its listing. you will probably see a yellow mark on the icon telling you something is wrong, which is correct. )
4: Right Click on the BCM20702A0 in device manager and click on "update driver software"
5: Select Browse my computer for updates,
6: Select "Let me pick from a list of Device Drivers"
7: Select Bluetooth Radius
8: Select "Broadcom" on the left list of manufactures.
9: Select "BCM2033 Single" Driver on the right.
10: Click Install
11: Reboot computer
If this does not help, contact us at 1-877-467-4289 for further assistance.
Duban M- Insignia support
INSIGNIAPRODUCTS.COM/CONTACT-US
Didn't do the job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was disappointed that this dongle did not resolve an issue with a printer that I purchased not knowing that it was not bluetooth enabled.
No, I would not recommend this to a friendDefinitely will not recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this is a horrible purchase! Blue device will not include a driver, and the driver mentioned on the manual will work, but none of your Bluetooth device will establish a connection! I tried my Bose headphone, Bose speaker but all have driver issues! I finally got it work by using HP driver for Bluetooth chip BCM20702A0. If any of you stuck with it you can try to use this driver from HP: http://h20564.www2.hp.com/hpsc/swd/public/detail?swItemId=ob_155436_1 hope it will help!
No, I would not recommend this to a friend- Pros mentioned:Ease of use
awesome device
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it plugged it in and got my blue tooth speaker working no problems
I would recommend this to a friend