Customer Ratings & Reviews
- Model:
- NS-PCY5BMA2
- SKU:
- 4884001
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.0 out of 5 stars
Customers are saying
Customers praise the Bluetooth functionality, ease of use, and compatibility of this USB adapter, frequently citing its affordability and compact size. Positive feedback also highlights the straightforward setup and reliable performance. However, some users experienced difficulties with driver installation and reported that the range and signal strength could be improved.
This summary was generated by AI based on customer reviews.
Didn’t work for me
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This didn’t work for me, I was hoping it would allow me to have bluetooth access to a speaker. It didn't
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
I am sorry to read this Bluetooth adapter did not work for you. Please let us do our best to help you, follow the link at the end and one of our agents will gladly help you to check what could the problem be and what can be tried. We are here for you.
Eduardo L - Insignia Support
https://www.insigniaproducts.com/contact-us
- Pros mentioned:Bluetooth
great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bluetooth adapter is great for inexpensive computers to use
I would recommend this to a friend - Pros mentioned:Bluetooth
excellent addon
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great feature used to add bluetooth technology to older pc
I would recommend this to a friend - Pros mentioned:Compatibility
Works w/Rasberry Pi 3
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works perfect, specifically with Rasberry Pi3 and RecalBox.
I would recommend this to a friend Does NOT work on Windows 10
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dongle DOES NOT WORK ON WINDOWS 10. Even though it is printed on the package, every person who purchases this for Windows 10 RETURNS IT. The system will not recognize it and even Insigna says it does not work. This adapter should be removed from Best Buy. I wasted TWO TRIPS to stores: one to purchase, one to get a refund.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Doug, thank you for taking the time to leave a quick review of the Bluetooth 4.0 USB Adapter. I am sorry to read that you are having issues with your adapter, please try the following troubleshooting steps:
If the computer doesn't install the driver automatically, try this:
1: Go to Device Manager (this can be done by left clicking on most start buttons. including 7/8.1/10)
2: Plug in USB Bluetooth Device
3: Check Device Manager and look for your Bluetooth device, which should come up as BCM20XXXXX (BCM20702A0) (the X's will be different depending on your exact model but it is not important, what is important, is that you find the proper device. The device should pop up as soon as you plug it in and you will see display manager flicker and it will repopulate its listing. you will probably see a yellow mark on the icon telling you something is wrong, which is correct. )
4: Right Click on the BCM20702A0 in device manager and click on "update driver software"
5: Select Browse my computer for updates,
6: Select "Let me pick from a list of Device Drivers"
7: Select Bluetooth Radius
8: Select "Broadcom" on the left list of manufactures.
9: Select "BCM2033 Single" Driver on the right.
10: Click Install
11: Reboot computer
Duban M- Insignia support
INSIGNIAPRODUCTS.COM/CONTACT-US
- Pros mentioned:Ease of use
Worked as expected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It did was it was supposed to do. Easy to use and install.
I would recommend this to a friend - Pros mentioned:Price
Works like it should
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works like it should at a good price. what more can I say.
I would recommend this to a friend Slow, ceased all function after 1 month
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not have a good experience with this. I followed all installation instructions. I have a good PC. My bluetooth would constantly bug out, disconnect, not allow new devices, etc. Eventually it just quit working altogether.
No, I would not recommend this to a friendLoses connection and has high latency
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cheap bluetooth that struggles to keep connection with your device and has a very high latency.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Gino,
The feedback that you provided is very much appreciated, I can assure you that this adapter is top of the line. If it is not working then most likely there is an internal issue with your product. I would recommend that you contact us as soon as possible.
https://www.insigniaproducts.com/contact-us
Brian C. -Insignia Support
Gives my older desktop Bluetooth capability
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I used this to connect my older desktop to bluetooth. I can now steam audio from my computer to a JBL Pulse 2. I like it because it allows me to connect to all the songs on iTunes on my computer. It is limited, as I understand most Bluetooth devices are, to a distance of maybe 30 feet, less if walls or other structures are in the way.
I would recommend this to a friendWorthless waste
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Should have listened to others- DID NOT WORK even after following steps others listed. Return policy is 15 DAYS and I didn't realize it. Tried to return at 20 days and they won't take it so my bad I guess. Read the fine print. This company doesn't care if it screws you.
No, I would not recommend this to a friend- Pros mentioned:Ease of use
Bluetooth
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was well worth the purchase and very easy to set up.
I would recommend this to a friend - Cons mentioned:Driver installation
Bad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't work. Driver unavailable. Dumb stupid poo poo
No, I would not recommend this to a friend would not purchase again.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No drivers for this device. Had to use a generic driver. Contacted service, they said windows would automatically find it. It did not. Then asked about my receipt. I did not reply as I could tell it was going nowhere.
No, I would not recommend this to a friendDoesn’t work and keep saying has no firmware or up
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t work and keep saying has no firmware update to make it work
No, I would not recommend this to a friend- Pros mentioned:Bluetooth
Nice accessory
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A good buy for those people who doesnt have blue thooth
I would recommend this to a friend Driver Outdated
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.DO NOT PURCHASE THIS PRODUCT. After buying this, it would not work, so i called INSIGNIA to trouble shoot. It was then that i discovered BEST BUY was supposed to have taken this item off the shelves, because insignia is behind on their drivers for this product. The literally told me to take it back because it wasnt supposed to be sold. Thanks insignia, for being lazy....and thanks best buy, for being even lazier.
No, I would not recommend this to a friend- Pros mentioned:Ease of use
Great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product was easy to install and connected quickly.
I would recommend this to a friend Good product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Performs as expected. No problems encountered with it
I would recommend this to a friend- Pros mentioned:Ease of use
Too easy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a plug and play. Easy to set up and maintain.
I would recommend this to a friend