Customer Ratings & Reviews
- Model:
- NS-PCY5BMA2
- SKU:
- 4884001
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.0 out of 5 stars
Customers are saying
Customers praise the Bluetooth functionality, ease of use, and compatibility of this USB adapter, frequently citing its affordability and compact size. Positive feedback also highlights the straightforward setup and reliable performance. However, some users experienced difficulties with driver installation and reported that the range and signal strength could be improved.
This summary was generated by AI based on customer reviews.
Driver Outdated
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.DO NOT PURCHASE THIS PRODUCT. After buying this, it would not work, so i called INSIGNIA to trouble shoot. It was then that i discovered BEST BUY was supposed to have taken this item off the shelves, because insignia is behind on their drivers for this product. The literally told me to take it back because it wasnt supposed to be sold. Thanks insignia, for being lazy....and thanks best buy, for being even lazier.
No, I would not recommend this to a friendMeh
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This worked great for a couple months. Then it started being problematic.
I would recommend this to a friend- Pros mentioned:Ease of use
Great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product was easy to install and connected quickly.
I would recommend this to a friend Good product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Performs as expected. No problems encountered with it
I would recommend this to a friendwas days late!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.product is great! delivery was days late. needed it for the weekend but got it on Tuesday
I would recommend this to a friend- Pros mentioned:Compatibility
Bad advaice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not working for Win XP or 7, the guy at the store told me its works for all the windows.
No, I would not recommend this to a friend - Pros mentioned:Ease of use
Too easy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a plug and play. Easy to set up and maintain.
I would recommend this to a friend - Pros mentioned:Bluetooth
awsome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.work great, love i can blue tooth my laptop to my tv
I would recommend this to a friend Not for me
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not work with my computer. Driver is not available from the company. Since the driver is supposed to load authomatically (and it doesn't) and neither the manufacturer nor Best Buy could fix this problem this was a wasted purchase. I suspect that the problem comes from the AMD processor in my computer.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for taking the time out of your busy schedule to leave a review of the Bluetooth adapter. I am sorry to read that you had issues with the drivers for your computer. Kindly contact us to be able to check all options.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
- Pros mentioned:Bluetooth
GREAT BLUETOOTH
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome Bluetooth! Mouse wasn't working,this helped!
I would recommend this to a friend Adapter that Works!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My laptop is older, so when I won a Bluetooth speaker, I went to Best Buy for help in getting it to work on my laptop. A helpful salesperson showed me the adapter I needed and gave me clear instructions on how to get the Bluetooth "connected" and operational. Great purchase and great assistance from Best Buy sales associate.
I would recommend this to a friend- Pros mentioned:Ease of use
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really easy to use simple to set up and good pricing
I would recommend this to a friend - Pros mentioned:Compatibility
Works great!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Needed a BT connection for older laptop. Works great!!
I would recommend this to a friend Horrible experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This has been the worst experience I've ever had with online ordering. I was promised next day delivery. I still haven't received the item. I was able to get it quickly from another company but there is no way to cancel this order and no indication of when it will actually be delivered. I want to cancel this order and get my money back.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Oswald1979,
Thank you for taking the time out of your day to give us our review on this product. I understand that the situation that you are in is a very delicate situation and I can assure you that if you contact us we will get you on the right track.
https://www.insigniaproducts.com/contact-us
Brian C. Insignia support
Just not work and I had to return
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just not work and I had to returnI bought another one from Xbox and it works
No, I would not recommend this to a friendBluetooth ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Microsoft products have a lot of problems with it or it could be that was more than one device at time.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Ivan.
I understand that you left us this review because this device played an important role for you. It could be just a configuration issue. Please, give us a call at 877-467-4289 for specific troubleshooting on your particular case.
Charles V. - Insignia Support
https://www.insigniaproducts.com/contact-us
Not sold on it in widows 7
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I .ca not get it to work with windows 7 which I needed it for at work. Will have to wait till I update to windows 10
No, I would not recommend this to a friend- Cons mentioned:Range
Works great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't need too much range so it works fine with me
I would recommend this to a friend Bluetooth works good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Bluetooth device works very well but if the computer is restarted simientes it has to be installed again to get it to work
I would recommend this to a friendTerrible product for the price.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.95% of the time it's plugged in it doesn't work. Disconnects, computer doesn't recognize it, etc. Even uninstalling the drivers and reinstalling doesn't fix it. The instructions don't really help either as the problem I've had with mine isn't even covered by it's troubleshooting section.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, Jay!
I am sorry to read that you had this experience with this product. With these adapter there is always a quick fix since most of the times they are related to glitches. Please give us a call at 1-877-467-4289 so we can better assist you with it.
Alexander G. - Insignia Support