Customer Ratings & Reviews
- Model:
- NS-PCY5BMA2
- SKU:
- 4884001
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.0 out of 5 stars
Customers are saying
Customers praise the Bluetooth functionality, ease of use, and compatibility of this USB adapter, frequently citing its affordability and compact size. Positive feedback also highlights the straightforward setup and reliable performance. However, some users experienced difficulties with driver installation and reported that the range and signal strength could be improved.
This summary was generated by AI based on customer reviews.
Don't work, only lasted for a year
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After year of using, this thing decide to not work, when I got I the first time I just had to plug it in and itll show up in the device manager and now it's like dead or something.
No, I would not recommend this to a friendDoesn't work anymore after latest Windows 10 upd.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't work anymore after latest Windows 10 upd. Keeps disconnecting, Tried re-installing the drivers, re-paired etc. Went back to the company site, and it's all the sudden discontinued. Now now I have a useless Adapter.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, I truly apologize for this inconvenience. I really understand your frustration as you expect it to work with Windows 10. The unit is compatible with the latest software for Microsoft. Please contact us to be able to assist you further. Grecia M. | Insignia Support https://www.insigniaproducts.com/contact-us
- Cons mentioned:Driver installation
Didn't work - driver didn't download
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Returned this one. Tried installing it on 3 different computers with no success.
No, I would not recommend this to a friend Not for me
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not work with my computer. Driver is not available from the company. Since the driver is supposed to load authomatically (and it doesn't) and neither the manufacturer nor Best Buy could fix this problem this was a wasted purchase. I suspect that the problem comes from the AMD processor in my computer.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for taking the time out of your busy schedule to leave a review of the Bluetooth adapter. I am sorry to read that you had issues with the drivers for your computer. Kindly contact us to be able to check all options.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
- Cons mentioned:Range
Very spotty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This adapter has a very short range and sometimes doesn't even work.
No, I would not recommend this to a friend Just not work and I had to return
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just not work and I had to returnI bought another one from Xbox and it works
No, I would not recommend this to a friendWorks but expensive
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well but too expensive. They would not price match Amazon, but i guess the product is good
I would recommend this to a friendConstant Driver Issues. Ended Up In The Trash.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.While it advertises it's plug-and-play, it worked for about ten seconds on my PC before running into constant driver issues. I tried the Insignia website, then turned to third-party websites looking for current drivers for this USB Adapter. I couldn't find any after a good hour of searching, and ended up throwing this away,
No, I would not recommend this to a friendDidn't connect to my devices
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The driver loaded immediately as stated, however once loaded the bluetooth would not connect to my devices.
No, I would not recommend this to a friendAnd why bother
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not the best. Fair somewhat useful I guess. Why pay for what is typically included in any device of quality
No, I would not recommend this to a friendAverage
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Used to make phone calls and take conference calls via the computer it was laggy.
No, I would not recommend this to a friendTerrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If your option is between using one of these and not having bluetooth, just deal with not having bluetooth and save yourself the constant struggle of devices losing connection. This is after searching for the correct drivers to use it with on Windows 10. Awful.
No, I would not recommend this to a friendUseless
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The single worst computer product I’ve ever purchased. Claims to be plug and play, yet didn’t work on neither of my windows 10 machines. Drivers aren’t even available online. Absolutely will not buy an insignia product ever again.
No, I would not recommend this to a friend- Cons mentioned:Driver installation
This item is discontinued
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wouldn’t download drivers, went to website, says discontinued
No, I would not recommend this to a friend Worthless.
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hot garbage. connection issues constantly don't waste your time.
No, I would not recommend this to a friendBluetooth
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The connection is horrible but it works. I use it for my gaming pc
No, I would not recommend this to a friendA hassle to find driver- Don’t recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m sure this product works okay if you can actually find the driver, but the website to download the driver is not running and it is virtually impossible to find the driver on your own. I recommend looking in to other brands just for convenience.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Insignia Bluetooth 4.0 USB Adapter, we're very sorry to read you are experiencing this issue with one of our products, please contact us using the link below, we'll be more than happy to assist you regarding this matter.
Insignia Support
Alvin
www.insigniaproducts.com/support
Not worth the effort
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is not as universal as advertised, since it boasts that it will work with a Windows 10 computer and does no such thing on my Dell Inspiron. The link provided to retrieve software did not go to a useful site, and finding software necessary to make this work was frustrating and pointless.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for writing a review about our Bluetooth 4.0 USB Adapter! We know how annoying is when a product does not work as expected. We would love to check this situation further with you! So please feel free to contact us at the link below.
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
Drivers didn't work
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Drivers didn't work on my Windows 10 computer and no support online
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello there,
Thank you for taking the time to review our Bluetooth 4.0 USB Adapter. I understand the drivers didn't work on your computer and that can be disappointing. But, we would be happy to troubleshoot it and help you find the right drivers. Please, use the link below to reach us.
Insignia Support
Miguel C.
https://www.insigniaproducts.com/contact-us
Does what its supposed to
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Low profile plugged into the USB its all but unnoticeable. Works just as it should with all bluetooth devices
I would recommend this to a friend