Customer Ratings & Reviews
- Model:
- NS-PCY5BMA2
- SKU:
- 4884001
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.0 out of 5 stars
Customers are saying
Customers praise the Bluetooth functionality, ease of use, and compatibility of this USB adapter, frequently citing its affordability and compact size. Positive feedback also highlights the straightforward setup and reliable performance. However, some users experienced difficulties with driver installation and reported that the range and signal strength could be improved.
This summary was generated by AI based on customer reviews.
Didnt work fro me...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't work for me on my PC running Win Pro 10. It sees it, installs it, my phone will connect to it - for about 2 seconds. Something Im doing wrong? Definitely a possibility. But if you Google it, seems like ALOT of people are having the same issues.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Phrosbyte,
Thank you for taking the time to review our bluetooth adapter. It is sad to read this product is not working as it is supposed to.
In order for us to further review this situation, please contact us at 877-467-4289 for your support needs and we will check for further options in this matter for you.
Adolfo M. - Insignia Support
https://www.insigniaproducts.com/contact-us
Bluetooth adapter
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This adapter was junk. there is no driver for Win 10 available. I returned it
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi JamesF,
Thanks for taking the time to connect with us about your concern with your Insignia™ - Bluetooth 4.0 USB Adapter for Laptops and Desktops Compatible with Windows 10 - Black. We do have a variety of models so I am sure you can find one that works out for you. Your feedback is especially important to us and your concerns will be shared with our product team.
Dina || Insignia Support || https://www.insigniaproducts.com/
Driver not found
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When I put it into my PC it wouldn't automatically connect, looking into the issue I found out it didn't have a driver!!!!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our Bluetooth 4.0 USB Adapter ! We understand that you're having issue installing the driver. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance how to install the driver.
Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us
Outdated
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No longer supported. This is outdated and did not work with my computer. There was no way to download the software needed to install this.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Judith23,
Thank you for taking time to write a review our Insignia™ - Bluetooth 4.0 USB Adapter - Black. We do have a variety of models so I am sure you can find one that works out for you. In the case that you still have this, feel free to contact my team for further help.
Dina | Insignia Support | https://www.insigniaproducts.com/contact-us
Not really sure
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for an old computer that doesn't have a bluetooth card built in. It wasn't able to connect to the keyboard that I wanted it to, so I'm not sure if it actually works. Computer definitely recognized it though.
I would recommend this to a friendWorks Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I needed Bluetooth for a Lenovo T430. This works great. The low profile is great for not accidentally breaking the dongle. The range is great. Best value for money.
I would recommend this to a friendInsignia Bluetooth 4.0 USB Adapter
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work for me. After I installed this on my PC, it crashed about a week later and had a mess of a time to fix my PC. After I got it fixed I removed this and have not had problems 2 months later.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Marty,
Thank you for taking the time to review our Bluetooth 4.- USB Adapter. I understand it crashed and that can be disappointing. But, we would be happy to troubleshoot it and check your options for you. Please, use the link below to reach us.
Insignia Support
Miguel C.
https://www.insigniaproducts.com/contact-us
No problems.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Gave quick connection. Reliable with mouse at over 20 feet.
I would recommend this to a friendEh
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't connect to the item I needed it to. Which sucked.
No, I would not recommend this to a friendBuy if you want to be annoyed.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It would be real cool if Insignia and Best Buy would address the half decade of complaints about the drivers not autoloading or existing on Insignia's website.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi UnhappyCustomers,
Thanks for taking the time and effort to leave a review our Insignia™ - Bluetooth 4.0 USB Adapter - Black. We understand how disappointing your experience was with the driver for this product since our website is currently under maintenance but please know our teams are working hard to get everything up and running. We sincerely apologize for the inconvenience and we are continuously working on improving our products and their designs and if you have any more questions or concerns, please use the link below to reach us.
Insignia Products
Lisa
https://insigniaproducts.com
garbage
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.dont bother getting it it constantly turns on and off on my laptop making my wireless mouse stop working from time to time. if i didn't lose my receipt i and wasn't busy during the few weeks i had it would have returned it
No, I would not recommend this to a friendPoor signal strength
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This has to be the worst Bluetooth adapter I have used in years. Tried to connect multiple devices but would get signal interference and on occasion would just disconnect one of the devices. This will be returned
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
Thank you for taking the time out of your busy schedule to leave a review of the Bluetooth adapter. I am sorry to read that you had this inconvenience with unit. Please contact us to check further options.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
Bad with Windows 10
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this for my keyboard and mouse. Always a delay with the keystrokes or repeats characters like mad. Try to tune it by turning off the sleep mode. Still no go. Removed it from the computer and now it is sitting in the desk drawer. Should just return it.
No, I would not recommend this to a friendworks great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.easy to use, no problems ,worked well with my HP laptop.
I would recommend this to a friendDidn't work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't work, so I returned it. My computer failed to recognize it. Took a few tries, reboots, etc. Bought the Asus USB adapter. Installed and worked in under 10 minutes.
No, I would not recommend this to a friendExcellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As soon as I got home and plugged this into my desktop, it was installed and ready to use. I have not had any signal issues and actually it has a very decent range as well. No problems from this at all.
I would recommend this to a frienda good try but no cigar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work for me. be sure the specs match up before purchasing. Better off buying a known brand for this application.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there,
Thank you for taking time to write a review our Insignia™ - Bluetooth 4.0 USB Adapter - Black. We do have a variety of models so I am sure you can find one that works out for you.
Dina || Insignia Support || https://www.insigniaproducts.com/
It works, sort of
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The range is limited to the room my computer is in.
No, I would not recommend this to a friendIt is Junk
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This no longer works with Windows. You have to jump through hoops to get firmware for it. Needs to be taken off the shelf. It is junk.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello CaptainCook,
I am so sorry to hear that your experience with our Insignia™ - Bluetooth 4.0 USB Adapter - Black has not meet your expectations. Customer satisfaction is our top priority, and I am truly sorry that wasn't demonstrated to you. While we'd love the opportunity to regain your trust, we understand how frustrated you must be. We would love to check this situation further with you, so please feel free to contact us, our agents will be more than happy to assist you, please follow the link below or reach us at 877-467-4289. We are available to take your calls from 8 am to 9 pm CST, 7 days a week.
Insignia Support
Louise
www.insigniaproducts.com/support
- Pros mentioned:Compatibility
Works with Windows 10 not with Windows 7
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this and it worked like a charm right out of the box.....with Windows 10. I decided to go back to Windows 7 and that's when this product took a dive. Doesn't work. I don't recommend with Windows 7.
I would recommend this to a friend