Customer Ratings & Reviews
- Model:
- NS-PCY5BMA2
- SKU:
- 4884001
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.0 out of 5 stars
Customers are saying
Customers praise the Bluetooth functionality, ease of use, and compatibility of this USB adapter, frequently citing its affordability and compact size. Positive feedback also highlights the straightforward setup and reliable performance. However, some users experienced difficulties with driver installation and reported that the range and signal strength could be improved.
This summary was generated by AI based on customer reviews.
Garbage. No Win10 Driver support.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Total crap. Win 10 was unable to find the driver, like insignia said it would. I searched everywhere, installed broadcom BT drivers from Lenovo and HP and gave up.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for taking the time out of your busy schedule to leave a review of the USB Bluetooth adapter. I am very sorry to read that you are having issues with the drivers of the unit. Kindly contact us to be able to check all options.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
Just bad
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The only thing good to say is, It would plugin. Dead on arrival. I could not give it to 0 Stars. I have years of experience with computers. This device is clearly manufactured badly.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello James,
Thank you for letting me know about the situation you experienced with our adapter. I know how upsetting it is when our devices do not work as expected, so to ensure you receive the proper help I will like to suggest you contact us at the link below for further assistance.
Itzel I. - Insignia Support.
https://www.insigniaproducts.com/contact-us
did not work for me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It does not work for me. By the time I realized my computer repair person gave me the wrong information, It was too late to return it to Best Buy. So it is sitting in a drawer.
No, I would not recommend this to a friendUnreliable BT connections
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never could get this to work quite right. Audio is choppy and mouse motions are never smooth. I tried this on multiple PCs, same behavior on all.
No, I would not recommend this to a friendblue tooth adapter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.do not waste your money. could not find how to update driver. it showed devices were paired but not work even after trying researching for it.. Definitely see why blue tooth for computers is not used other then mouse.
No, I would not recommend this to a friendSend it to PRC BestBuy.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't buy it. BestBuy should really takes this off their shelf, it has some driver issues as well as being highly succeptable to interference.
No, I would not recommend this to a friendDoes not work at all
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Drivers don't work on Windows 10. Search online for solutions and find many others having the same issues. Basically doesn't work at all. Returning.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Steve!
Thank you for taking your time to write a review about our Bluetooth 4.0 USB Adapter! We know how annoying is that your adapter is not properly installing on the computer. We would love to check this situation further with you! Please feel free to contact us by clicking at the link below to get assistance with your unit!
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
failure to connect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This little thing was useless. It comes with no directions, and doesn't work. Don't get this. I even asked our computer support people to help me with this and they couldn't find the drivers needed.
No, I would not recommend this to a friendDon't work with hardly anything
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Seems to only pair with my Note 5. Won't even pair with Insignia headphones, and it's the very same brand. Unable to return before 15 days due to illness, so I'm stuck with a dysfunctional bluetooth dongle.
No, I would not recommend this to a friendDidn’t work
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I plugged it in and it didn’t work. No driver from the manufacturer. I took suggestions from other reviewers and still couldn’t get it to work.
No, I would not recommend this to a friendNo Bueno
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't work. Can't get drivers to download and function...PC doesn't even read that it's plugged in.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Insignia™ - Bluetooth 4.0 USB Adapter. I understand that you can't get drivers to download and function. That can certainly be frustrating. But, we would be happy to troubleshoot it and check your options for you. Please, use the link below to reach us at your earliest convenience.
Insignia Support
Irene
www.insigniaproducts.com/support
Does not work - no drivers.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't work properly and there aren't any drivers to download off the insignia website. Save yourself the hassle and spend the few extra bucks and by the ASUS.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Quiche!
Thank you for writing a review about our Bluetooth 4.0 USB Adapter! We know how annoying is when a device does not work as expected. We would love to assist you further in this situation, so please feel free to contact us at the link below!
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
Not the right part
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure what this was supposed to do, but it didn't work to connect my bluetooth headphones to my computer. Salesman said it would work, but it didn't. Computer wouldn't even recognize it.
No, I would not recommend this to a friendI don’t recommend it. Not working as universal
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it. From best buy the associate told me that this adapter is universal but and i use it did not work I was very disappointed ☹️ and Just through it away
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi! We know that getting to know a new product can be a little difficult, however, if you still have the adapter, please know that you can contact us on the link below and we will gladly assist you with it.
Viridiana E.
Insignia Support.
https://www.insigniaproducts.com/contact-us
No drivers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did not install drivers for me. Honestly it is more trouble than it's worth to get it working. Easier to just return it and buy something else.
No, I would not recommend this to a friendDon't Bother
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This didn't work at all. It's not worth spending on, it fails often.
No, I would not recommend this to a friendWaste of $ if you have Windows 10
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't work, despite hours of troubleshooting & trying to get it to work with my Windows 10. I need to just get an internal bluetooth card installed.
No, I would not recommend this to a friendSaved my old computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought a new keyboard mouse set. It realize my old PC does not support Bluetooth 4.0 and this works very well!
I would recommend this to a friendDoesn't work
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It didn't work. It's is USB, which is ubiquitous or so I thought. I went online and GOOGLE'd, and there were no fix. I eventually returned the item.
No, I would not recommend this to a friendAvoid this 1
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Garbage, just get the Asus for easy plug N play. This one has you jump through hoops to even try to find the drivers for it
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our bluetooth 4.0 USB adapter! We know how frustrating is that your are having hard time using the device. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us