Customer Ratings & Reviews
- Model:
- NS-PCY5BMA2
- SKU:
- 4884001
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.0 out of 5 stars
Customers are saying
Customers praise the Bluetooth functionality, ease of use, and compatibility of this USB adapter, frequently citing its affordability and compact size. Positive feedback also highlights the straightforward setup and reliable performance. However, some users experienced difficulties with driver installation and reported that the range and signal strength could be improved.
This summary was generated by AI based on customer reviews.
Unsupported Product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy this. The manufacturer does not supply the driver software for this thing to work.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi MarkD,
Thank you for the review. I apologize if the product did not work. For us to fix the issue please give us a call at 888-237-8289.
Insignia Support,
Renee
Mine was a dud
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Plugged this unit in and followed all directions. But it never fired up. So never worked for me.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our Bluetooth 4.0 USB Adapter! We understand that you're having trouble installing the driver. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us
Cheap but inefficient
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did nothing, couldve been user error but it didn’t work
No, I would not recommend this to a friendUseful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My laptop TouchPad is not very good so I wanted to use a wireless mouse. This device has done the job with minimal cost and is adequate for the task.
I would recommend this to a friendCan't maintain a connection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this to use my PS4 controller to play a flight simulator and it constantly loses connection and the game is utterly unplayable with this adapter.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Frost,
I appreciate the time you have taken to leave a quick review of the 4.0 USB adapter. I am sorry to read that you are having issues with the unit. I comprehend that this is very frustrating especially when trying to play a certain game. Kindly contact us to check all possible options.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
Won't work with Win10
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Spent a day trying to find a driver to make this work. Window says I have the most current driver but the receiver won't recognize my Bluetooth devices. I've been Unsuccessful getting it to work
No, I would not recommend this to a friend
Dont buy
|Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] Not only does it not work with windows 11, but its also super slow
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our Bluetooth 4.0 USB Adapter! We understand that you're having issues with the product. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your adapter.
Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us
Incorrect Information
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Box says compatible with Windows 10. But when I installed it wouldn't connect. I called Insignia and they confirmed that it was not compatible.
No, I would not recommend this to a friendThis sucks
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't work not sure why best buy still sells this product, no software available for this.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Dadsfsfgf,
Thank you for taking the time to review our Insignia™ - Bluetooth 4.0 USB Adapter. I know it can be dissatisfying that its not working as expected. Please know that we are improving the quality of this product by considering our customers feedback, however I'd like you to contact our support team for further assistance at 1 (877) 467-4289 Daily 8am - 9pm CT.
Insignia Support
Molina
www.insigniaproducts.com/support
Not good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had a very hard time finding a driver that worked with this with windows 7. Found one and it worked for a little while. Then started having what sounded like static in earphones. Quit using it
No, I would not recommend this to a friendTerrible software issues
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is a great concept but the software that comes with it is trash. Be prepared to have major compatability issues with it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, Josh.
I definitely understand that this situation you had with your Bluetooth Adapter can be frustrating. Nevertheless, I would like to correctly troubleshoot your product to provide you with the correct options. Please reach us at https://www.insigniaproducts.com/contact-us so we can properly help you with this.
Cesar G. - Insignia Support
- Cons mentioned:Range
Mike
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Bluetooth has a small range and has glitches sometimes. I'm not sure if it's the product or if it's because of the interference of nearby appliances
No, I would not recommend this to a friend I don't use this item.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The cashier added this item, that I don't use. You have to be careful at Best Buy, they will have you purchase items you don't need, want or care to have.
No, I would not recommend this to a friendWorking Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Where two other Bluetooth adapters have failed, this adapter connects reliably to my Amazon Echo allowing me to use the Echo as my pc speaker.
I would recommend this to a friendI asked for a dongle for my wireless keyboard/mous
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I asked for a dongle for my Logitech wireless keyboard and mouse. I was told that this would work but it does not. I had to purchase another one that would from someone else.
No, I would not recommend this to a friendStopped working after 3 months
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had it sitting in a drawer for a couple months but it's not working any more, no matter what drivers I install or how many times I reboot Windows 10.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Austin,
Thank you very much for taking the time to review our Bluetooth Adapter. I know that this could be an unfortunate situation, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.
Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us
Does not work with WIN 10 Pro
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does not work with Windows 10 Pro OS Build 21301.1010. Is not recognized at all. Tried every USB port on computer no luck. Buyer beware.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, there.
I apologize for the experience that you had with this Bluetooth Adapter. I would like to further review your case so we can find alternatives for your product because this product is definitely compatible with Windows 10. Please reach us at https://www.insigniaproducts.com/contact-us where we will happily assist you.
Cesar G. - Insignia Support
Not compatable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Bluetooth receiver was a good price but after installation, it wouldn't work with my headphones. Tried many ways to do it, but unable to connect. Forced to use something else that works.
No, I would not recommend this to a friendNot easy to setup, not good to use once it is
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A pain to setup since Windows 10 doesn't correctly identify it, poor performance once it is setup. Pretty close to useless
No, I would not recommend this to a friendDevice failed after about 1 week.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Device failed after 1 week of use. I used it, then I went away for a week. I came home, and the device was broken. You can buy similar devices for less elsewhere.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello MrRay, I am sorry to read that you have experienced this inconvenience. Please contact us at 1-877-467-4289 from 8am to 12pm CT to give you the proper assistance.
-Grace Insignia Support