Customer Ratings & Reviews
- Model:
- NS-PCY5BMA2
- SKU:
- 4884001
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.0 out of 5 stars
Customers are saying
Customers praise the Bluetooth functionality, ease of use, and compatibility of this USB adapter, frequently citing its affordability and compact size. Positive feedback also highlights the straightforward setup and reliable performance. However, some users experienced difficulties with driver installation and reported that the range and signal strength could be improved.
This summary was generated by AI based on customer reviews.
Not the right part
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure what this was supposed to do, but it didn't work to connect my bluetooth headphones to my computer. Salesman said it would work, but it didn't. Computer wouldn't even recognize it.
No, I would not recommend this to a friendDoesn't work
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It didn't work. It's is USB, which is ubiquitous or so I thought. I went online and GOOGLE'd, and there were no fix. I eventually returned the item.
No, I would not recommend this to a friendThis sucks
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't work not sure why best buy still sells this product, no software available for this.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Dadsfsfgf,
Thank you for taking the time to review our Insignia™ - Bluetooth 4.0 USB Adapter. I know it can be dissatisfying that its not working as expected. Please know that we are improving the quality of this product by considering our customers feedback, however I'd like you to contact our support team for further assistance at 1 (877) 467-4289 Daily 8am - 9pm CT.
Insignia Support
Molina
www.insigniaproducts.com/support
Saved my old computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought a new keyboard mouse set. It realize my old PC does not support Bluetooth 4.0 and this works very well!
I would recommend this to a friendCan't maintain a connection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this to use my PS4 controller to play a flight simulator and it constantly loses connection and the game is utterly unplayable with this adapter.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Frost,
I appreciate the time you have taken to leave a quick review of the 4.0 USB adapter. I am sorry to read that you are having issues with the unit. I comprehend that this is very frustrating especially when trying to play a certain game. Kindly contact us to check all possible options.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
Terrible software issues
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is a great concept but the software that comes with it is trash. Be prepared to have major compatability issues with it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, Josh.
I definitely understand that this situation you had with your Bluetooth Adapter can be frustrating. Nevertheless, I would like to correctly troubleshoot your product to provide you with the correct options. Please reach us at https://www.insigniaproducts.com/contact-us so we can properly help you with this.
Cesar G. - Insignia Support
Incorrect Information
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Box says compatible with Windows 10. But when I installed it wouldn't connect. I called Insignia and they confirmed that it was not compatible.
No, I would not recommend this to a friendUseful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My laptop TouchPad is not very good so I wanted to use a wireless mouse. This device has done the job with minimal cost and is adequate for the task.
I would recommend this to a friendWon't work with Win10
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Spent a day trying to find a driver to make this work. Window says I have the most current driver but the receiver won't recognize my Bluetooth devices. I've been Unsuccessful getting it to work
No, I would not recommend this to a friendWould not work for me.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I tried to get this to work with my wireless keyboard & mouse. After a few hours of frustration, I gave up.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello BobR,
Thank you for letting us help you in hard situations as this one. We appreciate your trust in our products and the time you took to share your experience with it. I'm really sorry to read that you are experiencing this issue with one of our products.
We would love to check this situation further with you, so please feel free to contact us, our agents will be more than happy to assist you, please follow the link bellow or reach as at 877-467-4289. We are available to take your calls from 8 am to 9 pm CST, 7 days a week.
Insignia Support
Louise
www.insigniaproducts.com/support
Not easy to setup, not good to use once it is
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A pain to setup since Windows 10 doesn't correctly identify it, poor performance once it is setup. Pretty close to useless
No, I would not recommend this to a friendJunk for audio.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Junk for audio. Doesn't stream well to headphones. Tested with multiple high end pairs.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Maximus,
Thank you very much for taking the time to review our Insignia - Bluetooth 4.0 USB Adapter - Black. I know that this could be an unfortunate situation, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.
Insignia Support
Alvin
www.insigniaproducts.com/support
Does not work with WIN 10 Pro
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does not work with Windows 10 Pro OS Build 21301.1010. Is not recognized at all. Tried every USB port on computer no luck. Buyer beware.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, there.
I apologize for the experience that you had with this Bluetooth Adapter. I would like to further review your case so we can find alternatives for your product because this product is definitely compatible with Windows 10. Please reach us at https://www.insigniaproducts.com/contact-us where we will happily assist you.
Cesar G. - Insignia Support
dont work
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.don't work................................................
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Tdaj,
Thank you for taking the time out of your busy schedule to leave a review of our Insignia™ - Bluetooth 4.0 USB Adapter for Laptops and Desktops Compatible with Windows 10. I am sorry to read that the product don't work. I know it can be dissatisfying that its not working as expected. If you need further assistance, please contact us at 1 (877) 467-4289 Monday-Saturday 8am - 9pm CT.
Insignia Support
Molina
www.insigniaproducts.com/support
I don't use this item.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The cashier added this item, that I don't use. You have to be careful at Best Buy, they will have you purchase items you don't need, want or care to have.
No, I would not recommend this to a friendStopped working after 3 months
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had it sitting in a drawer for a couple months but it's not working any more, no matter what drivers I install or how many times I reboot Windows 10.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Austin,
Thank you very much for taking the time to review our Bluetooth Adapter. I know that this could be an unfortunate situation, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.
Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us
do not buy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.product did not work on windows 11 and no drivers appeared to be available online
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi PaulD!
Thank you for taking the time to review our Insignia - Bluetooth 4.0 USB Adapter - Black, we are very sorry to heard you are experiencing this issue with one of our products, to help you problem please contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT, we are more than happy to assist you regarding this matter.
Insignia Support
Alvin
www.insigniaproducts.com/support
Not worth the time
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You’re better off using a micro usb cable. Connection was up and down. Never stayed connected longer than 30 minutes.
No, I would not recommend this to a friendNot good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had a very hard time finding a driver that worked with this with windows 7. Found one and it worked for a little while. Then started having what sounded like static in earphones. Quit using it
No, I would not recommend this to a friendI asked for a dongle for my wireless keyboard/mous
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I asked for a dongle for my Logitech wireless keyboard and mouse. I was told that this would work but it does not. I had to purchase another one that would from someone else.
No, I would not recommend this to a friend