Customer Ratings & Reviews
- Model:
- NS-PCY5BMA2
- SKU:
- 4884001
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.0 out of 5 stars
Customers are saying
Customers praise the Bluetooth functionality, ease of use, and compatibility of this USB adapter, frequently citing its affordability and compact size. Positive feedback also highlights the straightforward setup and reliable performance. However, some users experienced difficulties with driver installation and reported that the range and signal strength could be improved.
This summary was generated by AI based on customer reviews.
Ups the Wi-fi!!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great to up our wi-fi in this super busy time when the whole world needs to be plugged in at home. Thank you Best Buy for your curb side service.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi SimpsonsMom,
Thank you so much for taking the time to leave your review on our Bluetooth adapter. We are really glad to read that this adapter has worked out really well for you, especially now that it is important t have this for work from home. If you ever need assistance, please feel free to reach out to us at any time.
- Janína G. | Insignia Support | https://www.insigniaproducts.com/contact-us
- Cons mentioned:Range
Mike
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Bluetooth has a small range and has glitches sometimes. I'm not sure if it's the product or if it's because of the interference of nearby appliances
No, I would not recommend this to a friend Device failed after about 1 week.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Device failed after 1 week of use. I used it, then I went away for a week. I came home, and the device was broken. You can buy similar devices for less elsewhere.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello MrRay, I am sorry to read that you have experienced this inconvenience. Please contact us at 1-877-467-4289 from 8am to 12pm CT to give you the proper assistance.
-Grace Insignia Support
Don't do it
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only buy this if you are desperate for a bluetooth dongle. Otherwise it is susceptible to interference, has poor range, and causes input lag.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for writing a review about our Bluetooth 4.0 Adapter! We understand how frustrating is that your adapter is causing interference. Please allow us to assist you further by contacting us at the link below!
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
No driver available
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Plugged in nothing happens - there is no Windows 10 driver available for this. How are you selling something with no supported driver?
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Peter,
Thank you very much for letting us know about your experience with the Bluetooth adapter. I'm very sorry that the driver is not available. Please, contact our tech support team so they can help you download it and install it.
Gaby G. Insignia Products | https://www.insigniaproducts.com/contact-us
Working Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Where two other Bluetooth adapters have failed, this adapter connects reliably to my Amazon Echo allowing me to use the Echo as my pc speaker.
I would recommend this to a friendStay away
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I took a chance and got this. Driver was hard to locate to install. And once it was done audio to speaker was choppy.
No, I would not recommend this to a friendNot compatable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Bluetooth receiver was a good price but after installation, it wouldn't work with my headphones. Tried many ways to do it, but unable to connect. Forced to use something else that works.
No, I would not recommend this to a friendNot A Good Fit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wasn't helpful for my HP computer. My computer was actually reading the adapter but it wouldn't work my mouse and keyboad.
No, I would not recommend this to a friendFailed
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This has failed, it is no longer recognized by any system. I tried about ten different USB ports and it failed in all of them.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, Terraleth.
Thank you for taking the time to share this review with us. I apologize about this situation and I would like for us to provide you with the correct options for your Bluetooth Adapter. Please reach us at https://www.insigniaproducts.com/contact-us where we will properly assist you.
Cesar G. - Insignia Support
Misinformed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was told by a best buy associate that I needed this item to connect a Xbox controller to my pc. Very misinformed associate.
No, I would not recommend this to a friendOnly works 5% of the time.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tried this product on multiple windows 10 machines. Even though it was detected by Windows 10, it could not be seen nor would it detect any Bluetooth devices.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you very much for taking the time to review this Bluetooth Adapter, it's always disheartening when a device is not working properly, so please let us help you by contacting us at 1-877-467-4289 Daily from 8 am to 9 pm Central Time, and we will go up and beyond with Troubleshooting Steps to assist you and get together the best resolution available. Hector S. - Insignia Support
Walk away save your money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not waste your money it dose not work it is not a good product. The idea is good but this product is not worth the money.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Girard!
Thank you for taking your time to write a review about our Bluetooth 4.0 USB Adapter! We know how annoying is when a devices does not meet our needs. Please allow us to check this situation further with you! Feel free to contact us at the link below.
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
Do not buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work. Downloaded by the provided intructions. Didn't work.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our Bluetooth 4.0 USB Adapter! We understand that you're having trouble installing the driver. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us
Dont buy
|Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not only does it not work with windows 11, but its also super slow
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our Bluetooth 4.0 USB Adapter! We understand that you're having issues with the product. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your adapter.
Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us
This thing is junk.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Spent the better part of an hour trying to get it to work. It wont work. I wont work with my xbox wireless controller (bluetooth capable) or my phone.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, I understand that you are having some issues with the Bluetooth adapter. I apologize for any inconvenience. While the unit works with Windows 8, 8.1, 10. There are other factors. Please contact us to provide you with the full support required. Grecia M. | Insignia Support https://www.insigniaproducts.com/contact-us
insignia bluetooth 4.0 usb adapter for pc
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't waste your money is not easy to connect it stop working after some time and could not connect again
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi samn,
Thank you very much for taking the time to review our Bluetooth 4.0 USB Adapter. I am sorry to read you are having issues with this adapter not connecting again. Based on your description, this might be caused by an update on your computer and not by the adapter itself.
Please follow the Contact Us link at the bottom of this response, we will assist with your support needs and try to get this adapter working once again.
Adolfo M. - Insignia Support
https://www.insigniaproducts.com/contact-us
Do NOT buy this product
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Total piece of junk that does NOT work on Windows 10 or newer operating systems. Don't waste your time.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for taking the time out of your busy schedule to leave a review of the adapter. I am sorry to read that you are having some issues with the drivers. Kindly contact us to be able to assist you.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
Doesn’t work on Windows 7
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Package says it works on Windows 7. Tried every way possible by downloading every driver available. Does NOT work on Windows 7.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Tracy,
I am very sorry for the confusion, due to Microsoft no longer supporting WIndows 7, most of our products are not working with this OS anymore, however it should have no issues with Windows 8 and above. If you need further assistance with your product, please feel free to get in touch with us at the contact link below and we will gladly help you.
Itzel I. - Insignia Support.
https://www.insigniaproducts.com/contact-us
Windows 10 Only
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unit only works with Windows 10. Package doesn’t state state this fact at all on the package. Huge waist of time.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, your comments are really important for us, so I will be directing your feedback to our Development team to check this particular situation you recently experienced, with the purpose of keep improving our products and services for you. Please feel free to contact us, so we can check in major details this situation and get the best solution for this.
Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us