Customer Ratings & Reviews
- Model:
- NS-PCY5BMA2
- SKU:
- 4884001
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.0 out of 5 stars
Customers are saying
Customers praise the Bluetooth functionality, ease of use, and compatibility of this USB adapter, frequently citing its affordability and compact size. Positive feedback also highlights the straightforward setup and reliable performance. However, some users experienced difficulties with driver installation and reported that the range and signal strength could be improved.
This summary was generated by AI based on customer reviews.
Ups the Wi-fi!!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great to up our wi-fi in this super busy time when the whole world needs to be plugged in at home. Thank you Best Buy for your curb side service.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi SimpsonsMom,
Thank you so much for taking the time to leave your review on our Bluetooth adapter. We are really glad to read that this adapter has worked out really well for you, especially now that it is important t have this for work from home. If you ever need assistance, please feel free to reach out to us at any time.
- Janína G. | Insignia Support | https://www.insigniaproducts.com/contact-us
Would not work for me.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I tried to get this to work with my wireless keyboard & mouse. After a few hours of frustration, I gave up.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello BobR,
Thank you for letting us help you in hard situations as this one. We appreciate your trust in our products and the time you took to share your experience with it. I'm really sorry to read that you are experiencing this issue with one of our products.
We would love to check this situation further with you, so please feel free to contact us, our agents will be more than happy to assist you, please follow the link bellow or reach as at 877-467-4289. We are available to take your calls from 8 am to 9 pm CST, 7 days a week.
Insignia Support
Louise
www.insigniaproducts.com/support
Don't do it
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only buy this if you are desperate for a bluetooth dongle. Otherwise it is susceptible to interference, has poor range, and causes input lag.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for writing a review about our Bluetooth 4.0 Adapter! We understand how frustrating is that your adapter is causing interference. Please allow us to assist you further by contacting us at the link below!
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
No driver available
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Plugged in nothing happens - there is no Windows 10 driver available for this. How are you selling something with no supported driver?
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Peter,
Thank you very much for letting us know about your experience with the Bluetooth adapter. I'm very sorry that the driver is not available. Please, contact our tech support team so they can help you download it and install it.
Gaby G. Insignia Products | https://www.insigniaproducts.com/contact-us
Not worth the time
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You’re better off using a micro usb cable. Connection was up and down. Never stayed connected longer than 30 minutes.
No, I would not recommend this to a friendOnly works 5% of the time.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tried this product on multiple windows 10 machines. Even though it was detected by Windows 10, it could not be seen nor would it detect any Bluetooth devices.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you very much for taking the time to review this Bluetooth Adapter, it's always disheartening when a device is not working properly, so please let us help you by contacting us at 1-877-467-4289 Daily from 8 am to 9 pm Central Time, and we will go up and beyond with Troubleshooting Steps to assist you and get together the best resolution available. Hector S. - Insignia Support
Stay away
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I took a chance and got this. Driver was hard to locate to install. And once it was done audio to speaker was choppy.
No, I would not recommend this to a friendDoesn’t work on Windows 7
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Package says it works on Windows 7. Tried every way possible by downloading every driver available. Does NOT work on Windows 7.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Tracy,
I am very sorry for the confusion, due to Microsoft no longer supporting WIndows 7, most of our products are not working with this OS anymore, however it should have no issues with Windows 8 and above. If you need further assistance with your product, please feel free to get in touch with us at the contact link below and we will gladly help you.
Itzel I. - Insignia Support.
https://www.insigniaproducts.com/contact-us
Junk for audio.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Junk for audio. Doesn't stream well to headphones. Tested with multiple high end pairs.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Maximus,
Thank you very much for taking the time to review our Insignia - Bluetooth 4.0 USB Adapter - Black. I know that this could be an unfortunate situation, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.
Insignia Support
Alvin
www.insigniaproducts.com/support
This thing is junk.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Spent the better part of an hour trying to get it to work. It wont work. I wont work with my xbox wireless controller (bluetooth capable) or my phone.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, I understand that you are having some issues with the Bluetooth adapter. I apologize for any inconvenience. While the unit works with Windows 8, 8.1, 10. There are other factors. Please contact us to provide you with the full support required. Grecia M. | Insignia Support https://www.insigniaproducts.com/contact-us
Not A Good Fit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wasn't helpful for my HP computer. My computer was actually reading the adapter but it wouldn't work my mouse and keyboad.
No, I would not recommend this to a friendFailed
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This has failed, it is no longer recognized by any system. I tried about ten different USB ports and it failed in all of them.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, Terraleth.
Thank you for taking the time to share this review with us. I apologize about this situation and I would like for us to provide you with the correct options for your Bluetooth Adapter. Please reach us at https://www.insigniaproducts.com/contact-us where we will properly assist you.
Cesar G. - Insignia Support
Could not download driver.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the Insignia - Bluetooth 4.0 USB Adapter because it advertised to work with Windows Vista. But it didn't work after several attempts from both myself and the Geek Squad.
No, I would not recommend this to a friendMisinformed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was told by a best buy associate that I needed this item to connect a Xbox controller to my pc. Very misinformed associate.
No, I would not recommend this to a friendWalk away save your money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not waste your money it dose not work it is not a good product. The idea is good but this product is not worth the money.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Girard!
Thank you for taking your time to write a review about our Bluetooth 4.0 USB Adapter! We know how annoying is when a devices does not meet our needs. Please allow us to check this situation further with you! Feel free to contact us at the link below.
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
do not buy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.product did not work on windows 11 and no drivers appeared to be available online
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi PaulD!
Thank you for taking the time to review our Insignia - Bluetooth 4.0 USB Adapter - Black, we are very sorry to heard you are experiencing this issue with one of our products, to help you problem please contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT, we are more than happy to assist you regarding this matter.
Insignia Support
Alvin
www.insigniaproducts.com/support
Didn't work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When ever I tried using it, it would work for about 3 seconds then shut off. I've tried resetting it but nothing worked and ultimately ended up having to return it.
No, I would not recommend this to a friendWorks great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I currently use this for a wireless mouse I have and it is wonderful and I have yet to find any problems with it since buying it.
I would recommend this to a friendDid not work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was hoping to add Bluetooth to an older laptop for music streaming. The music "stuttered" and it was unusable. Store associate I returned it to said this is a common complaint.
No, I would not recommend this to a friendcouldnt figure out if it works on my computer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.couldnt get it to work on my laptop. just bought the laptop from CyberpowerPC.com brand new. still wouldnt register it in the usb drive, any of them
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Shane,
I am sorry to read about this situation with the Bluetooth adapter, please let us assist you. At the end you will find a link to contact us and one of our agents will gladly help you to check what could be happening. We are here for you, rest assured we are going to do our best.
Alfredo L - Insignia Support
https://www.insigniaproducts.com/contact-us