Customer Ratings & Reviews
- Model:
- NS-PCY5BMA2
- SKU:
- 4884001
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.0 out of 5 stars
Customers are saying
Customers praise the Bluetooth functionality, ease of use, and compatibility of this USB adapter, frequently citing its affordability and compact size. Positive feedback also highlights the straightforward setup and reliable performance. However, some users experienced difficulties with driver installation and reported that the range and signal strength could be improved.
This summary was generated by AI based on customer reviews.
Find Something Else
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work as expected. Driver issues on multiple computers that I could not fix. Would not recommend.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for taking the time out of your busy schedule to leave a review of the Bluetooth adapter. I am sorry to read that you are having issues with the drivers. Kindly contact us to able to assist you.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
Spotty connectivity
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great... when it works... consistently drops connection to my headphones and mouse have to unplug to reboot wouldn’t recommend
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, Samw.
I apologize about your experience with your Bluetooth Adapter. I want you to know that this could be caused by several reasons and I would like to provide you with the correct troubleshooting steps to find out the source. Please reach us at https://www.insigniaproducts.com/contact-us so we can properly assist you with it.
Cesar G. - Insignia Support
Could not download driver.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the Insignia - Bluetooth 4.0 USB Adapter because it advertised to work with Windows Vista. But it didn't work after several attempts from both myself and the Geek Squad.
No, I would not recommend this to a friendcouldnt figure out if it works on my computer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.couldnt get it to work on my laptop. just bought the laptop from CyberpowerPC.com brand new. still wouldnt register it in the usb drive, any of them
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Shane,
I am sorry to read about this situation with the Bluetooth adapter, please let us assist you. At the end you will find a link to contact us and one of our agents will gladly help you to check what could be happening. We are here for you, rest assured we are going to do our best.
Alfredo L - Insignia Support
https://www.insigniaproducts.com/contact-us
Trash
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If I could give this a zero rating I would. I haven't had this a month yet at it doesn't even work. What a bunch crap!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for writing a review about our Bluetooth 4.0 USB Adapter! We understand how frustrating is when a device does not work as expected. We would love to check this situation further with you! Please feel free to contact us at the link below.
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
Didn't work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When ever I tried using it, it would work for about 3 seconds then shut off. I've tried resetting it but nothing worked and ultimately ended up having to return it.
No, I would not recommend this to a friendNon Workable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t work as advertised, returned it. After having an agent to do an in house visit to set it up.
No, I would not recommend this to a friendWorks great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I currently use this for a wireless mouse I have and it is wonderful and I have yet to find any problems with it since buying it.
I would recommend this to a friendNot so good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Couldn't find right driver to use device never figured it out ended up just putting in a bt hardware from other laptop
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi,
Thank you for letting us know about the installation issues you have with the Insignia Bluetooth Adapter. Please, contact us at any time so our agents can help you get the right driver for the unit.
Gaby G. Insignia Products | https://www.insigniaproducts.com/contact-us
Did not work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was hoping to add Bluetooth to an older laptop for music streaming. The music "stuttered" and it was unusable. Store associate I returned it to said this is a common complaint.
No, I would not recommend this to a friendDON"T BUY UNTIL YOU SEE A REVIEW OF IT BEING FIXED
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.windows detects it, but doesn't let me connect anything. I tried installing drivers manually. but it just doesn't work.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for writing a review about our Bluetooth 4.0 USB Adapter! We understand how frustrating is when a product is not installing properly. We would love to assist you further in this situation! Please feel free to contact us at the link below to get assistance with the unit.
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
Doesn't work with Office 7.0
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great in concept, but if you have Office 7.0, don't plan on using this Bluetooth adapter. They currently don't have a driver that works with 7.0 Sadly I had to return it.
No, I would not recommend this to a friendNever Worked
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Couldn't find Drivers to make this thing work. Even a year later, there is no way that is user friendly to make this thing work short of downloading sketchy software.
No, I would not recommend this to a friendI does not work on Window 20.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It did not work on Window 10. There is no driver for the device. Exchenged for Asus's product.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for taking the time out of your busy schedule to leave a review of the Bluetooth adapter. I am sorry to read that you are having issues with the drivers. Kindly contact us to be able to check all options.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
Not great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy this if you are going to use it to connect a bluetooth mouse. It constantly cuts out when you move the mouse. Works fine for bluetooth to transfer things.
No, I would not recommend this to a friendI have an older Laptop and there was no Wy-Fi
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am sure this will be of great help where a gap in the current technology was needing to be filled . . thanks again . . chb
I would recommend this to a friendAmazing adaptor
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's tiny hence hand works with every computer and so easy to set up and get started. It works really well and I'm impressed.
I would recommend this to a friendBluetooth to USB
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was not able to get it to work with 2 of my computers so I returned. May of worked with an older computer.
No, I would not recommend this to a friendTerrible.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible product. Resulted in constant disconnects. Issues happen no matter what system I tried it on. Stay away from it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi! We know that you would like to have a steady connection and for us to be able to check what could be happening with this adapter, I would like to ask you to contact us on the link below.
Viridiana E.
Insignia Support.
https://www.insigniaproducts.com/contact-us
Didn't meet expectations
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The dongle seems cheaply made. The connection with headphones was spotty. Also it only works for headphones not with headset.
No, I would not recommend this to a friend