Customer Ratings & Reviews
- Model:
- NS-PCY5BMA2
- SKU:
- 4884001
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.0 out of 5 stars
Customers are saying
Customers praise the Bluetooth functionality, ease of use, and compatibility of this USB adapter, frequently citing its affordability and compact size. Positive feedback also highlights the straightforward setup and reliable performance. However, some users experienced difficulties with driver installation and reported that the range and signal strength could be improved.
This summary was generated by AI based on customer reviews.
Spotty connectivity
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great... when it works... consistently drops connection to my headphones and mouse have to unplug to reboot wouldn’t recommend
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, Samw.
I apologize about your experience with your Bluetooth Adapter. I want you to know that this could be caused by several reasons and I would like to provide you with the correct troubleshooting steps to find out the source. Please reach us at https://www.insigniaproducts.com/contact-us so we can properly assist you with it.
Cesar G. - Insignia Support
insignia bluetooth 4.0 usb adapter for pc
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't waste your money is not easy to connect it stop working after some time and could not connect again
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi samn,
Thank you very much for taking the time to review our Bluetooth 4.0 USB Adapter. I am sorry to read you are having issues with this adapter not connecting again. Based on your description, this might be caused by an update on your computer and not by the adapter itself.
Please follow the Contact Us link at the bottom of this response, we will assist with your support needs and try to get this adapter working once again.
Adolfo M. - Insignia Support
https://www.insigniaproducts.com/contact-us
Doesn't work with Office 7.0
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great in concept, but if you have Office 7.0, don't plan on using this Bluetooth adapter. They currently don't have a driver that works with 7.0 Sadly I had to return it.
No, I would not recommend this to a frienddont work
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.don't work................................................
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Tdaj,
Thank you for taking the time out of your busy schedule to leave a review of our Insignia™ - Bluetooth 4.0 USB Adapter for Laptops and Desktops Compatible with Windows 10. I am sorry to read that the product don't work. I know it can be dissatisfying that its not working as expected. If you need further assistance, please contact us at 1 (877) 467-4289 Monday-Saturday 8am - 9pm CT.
Insignia Support
Molina
www.insigniaproducts.com/support
Windows 10 Only
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unit only works with Windows 10. Package doesn’t state state this fact at all on the package. Huge waist of time.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, your comments are really important for us, so I will be directing your feedback to our Development team to check this particular situation you recently experienced, with the purpose of keep improving our products and services for you. Please feel free to contact us, so we can check in major details this situation and get the best solution for this.
Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us
Do NOT buy this product
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Total piece of junk that does NOT work on Windows 10 or newer operating systems. Don't waste your time.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for taking the time out of your busy schedule to leave a review of the adapter. I am sorry to read that you are having some issues with the drivers. Kindly contact us to be able to assist you.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
Never Worked
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Couldn't find Drivers to make this thing work. Even a year later, there is no way that is user friendly to make this thing work short of downloading sketchy software.
No, I would not recommend this to a friendI have an older Laptop and there was no Wy-Fi
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am sure this will be of great help where a gap in the current technology was needing to be filled . . thanks again . . chb
I would recommend this to a friendAmazing adaptor
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's tiny hence hand works with every computer and so easy to set up and get started. It works really well and I'm impressed.
I would recommend this to a friendNot great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy this if you are going to use it to connect a bluetooth mouse. It constantly cuts out when you move the mouse. Works fine for bluetooth to transfer things.
No, I would not recommend this to a friendTrash
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If I could give this a zero rating I would. I haven't had this a month yet at it doesn't even work. What a bunch crap!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for writing a review about our Bluetooth 4.0 USB Adapter! We understand how frustrating is when a device does not work as expected. We would love to check this situation further with you! Please feel free to contact us at the link below.
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
Find Something Else
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work as expected. Driver issues on multiple computers that I could not fix. Would not recommend.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for taking the time out of your busy schedule to leave a review of the Bluetooth adapter. I am sorry to read that you are having issues with the drivers. Kindly contact us to able to assist you.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
Not so good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Couldn't find right driver to use device never figured it out ended up just putting in a bt hardware from other laptop
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi,
Thank you for letting us know about the installation issues you have with the Insignia Bluetooth Adapter. Please, contact us at any time so our agents can help you get the right driver for the unit.
Gaby G. Insignia Products | https://www.insigniaproducts.com/contact-us
DON"T BUY UNTIL YOU SEE A REVIEW OF IT BEING FIXED
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.windows detects it, but doesn't let me connect anything. I tried installing drivers manually. but it just doesn't work.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for writing a review about our Bluetooth 4.0 USB Adapter! We understand how frustrating is when a product is not installing properly. We would love to assist you further in this situation! Please feel free to contact us at the link below to get assistance with the unit.
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
Non Workable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t work as advertised, returned it. After having an agent to do an in house visit to set it up.
No, I would not recommend this to a friendDo not buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work. Downloaded by the provided intructions. Didn't work.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our Bluetooth 4.0 USB Adapter! We understand that you're having trouble installing the driver. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us
Terrible.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible product. Resulted in constant disconnects. Issues happen no matter what system I tried it on. Stay away from it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi! We know that you would like to have a steady connection and for us to be able to check what could be happening with this adapter, I would like to ask you to contact us on the link below.
Viridiana E.
Insignia Support.
https://www.insigniaproducts.com/contact-us
Horrible device
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work. I just don't think that this product works due to me testing it out on multiple devices with multiple versions o the software downloaded.
I would recommend this to a friendDidn't meet expectations
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The dongle seems cheaply made. The connection with headphones was spotty. Also it only works for headphones not with headset.
No, I would not recommend this to a friendNot for pairing all items
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Bluetooth didn’t do what I needed it to do at all. There were additional programs that needed to be downloaded for compatibility and it still didn’t work.
No, I would not recommend this to a friend