Customer Ratings & Reviews
- Model:
- NS-PCY5BMA2
- SKU:
- 4884001
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.0 out of 5 stars
Customers are saying
Customers praise the Bluetooth functionality, ease of use, and compatibility of this USB adapter, frequently citing its affordability and compact size. Positive feedback also highlights the straightforward setup and reliable performance. However, some users experienced difficulties with driver installation and reported that the range and signal strength could be improved.
This summary was generated by AI based on customer reviews.
Useless
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Discontinued product don’t recompense this at all.
No, I would not recommend this to a friendAdaptor
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was told by a salesperson that this was the item I needed to make my headphones work but was incorrect!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for taking the time out of your busy schedule to leave a review of the Bluetooth adapter. I am sorry to read that you are having issues with the unit and the information provided was incorrect. Kindly contact us to be able to check all options.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
Works great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works very well at a distance of 20 feet to 25 feet. Like it very much.
I would recommend this to a friendDid not work.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This did not work with a Dell desktop nor a Toshiba laptop. The Toshiba had no drives for it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for writing a review about our Bluetooth 4.0 USB Adapter! We understand how annoying is that the Bluetooth Adapter did not install properly in your computers. We would love to check this situation further with you! Please feel feel to contact us at the link below to get assistance with your unit.
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
could not download driver
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.windows could not find the drivers for this device and support was unable to help. good luck
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello!
Thank you for writing a review for our Bluetooth 4.0 USB Adapter, I'd like to apologize for the situation that you're experiencing I know it can be dissatisfying, however I'd like you to contact our support team for further assistance, our agents will be more than happy to assist you, please follow the link bellow.
Roberto E.
www.insigniaproducts.com/contact-us
Good adapter for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great in wife's laptop. Was purchased to add ability connect wireless speakers and have had issues.
I would recommend this to a friendBluetooth
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wanted add Bluetooth to my Asus computer. Down loaded the software to match the device but could not get Bluetooth to work. Returned to product.
No, I would not recommend this to a friendPoor
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't work after I plugged it in to computer. Did not wish to return because of low price point.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi!
I'm very sorry to read that the Bluetooth Adapter is not working as it should. Could you please contact us so we can help you?
Gaby G. Insignia Products | https://www.insigniaproducts.com/contact-us
Does not connect to bt brick
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have insignia blue tooth brick And this device will not connect Online could not help and geek squad wanted to charge me 40.00 to help me in store
No, I would not recommend this to a friendDoesn’t work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work Driver is not available Don’t waste your money
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Tigger. Thank you for taking the time to leave a review on this unit. You may go into the device manager and manually install the driver. If you go there you will see the USB device. Click it and update the driver there. Reboot and it will work. If not, kindly contact us to better assist you.
Mary II Insignia Products Customer Service
Would not recommend.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It will drop the connection to the blue tooth mouse for not apparent reason.
No, I would not recommend this to a friendEasy to use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These work great with the song headphones that I bought. Never had problems and pretty good range. 10/10
I would recommend this to a friendnot good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.it didint work at all.i drove all the way down to best buy to get this bluetooth adapter after i got it nothing happen. just wasted my gas and time!
No, I would not recommend this to a friendGreat for wireless headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, I bought this for my laptop so I could connect my wireless headphones. Great price also
I would recommend this to a friendGreat price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great value for the money. Was easy to use and provides the connection that was needed on my computer.
I would recommend this to a frienddid not work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad refunded my money ,product would not work, Instructions for downloading driver are very bad.
No, I would not recommend this to a friendgave up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.couldnt connect a bluetooth. and no one seems to help at bestbuy. returned.
No, I would not recommend this to a frienduseless
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.does not work with my Sony WH-CH400 Wireless Headphones as was represented by the sales person that sold both items to me
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Sharky.
I know the feeling of not being able to get something to work easy and seamlessly. We are trying to address each and every one of our customer's issues personally. Please, give us a call at 877-467-4289 for specific troubleshooting on your particular case. We are always here to help you in case you have need any help with it and thanks for your preference.
Charles V. - Insignia Support
https://www.insigniaproducts.com/contact-us
Doesn’t work on Windows 10
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has known issues with windows 10. Should have looked into before purchasing it.
No, I would not recommend this to a friendDo Not Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Couldn’t find drivers for this model…. do not buy!!!!!
No, I would not recommend this to a friend