Customer Ratings & Reviews
- Model:
- NS-PCY5BMA2
- SKU:
- 4884001
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.0 out of 5 stars
Customers are saying
Customers praise the Bluetooth functionality, ease of use, and compatibility of this USB adapter, frequently citing its affordability and compact size. Positive feedback also highlights the straightforward setup and reliable performance. However, some users experienced difficulties with driver installation and reported that the range and signal strength could be improved.
This summary was generated by AI based on customer reviews.
driver not available in windows 10/11
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.driver not available no wonder it was an open box sale. it was returned. what a joke
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi MarkLudo,
Thank you very much for taking the time to review our Bluetooth 4.0 USB Adapter. I am sorry to read this adapter is not working along your computer. However, there is a way to install the drivers manually if you are using Windows 10.
Please follow the Contact Us link at the bottom of this response, we will assist with your support needs and we will guide you through this situation.
Adolfo M. - Insignia Support
https://www.insigniaproducts.com/contact-us
Adaptor
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was told by a salesperson that this was the item I needed to make my headphones work but was incorrect!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for taking the time out of your busy schedule to leave a review of the Bluetooth adapter. I am sorry to read that you are having issues with the unit and the information provided was incorrect. Kindly contact us to be able to check all options.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
Easy to use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These work great with the song headphones that I bought. Never had problems and pretty good range. 10/10
I would recommend this to a friendnot good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.it didint work at all.i drove all the way down to best buy to get this bluetooth adapter after i got it nothing happen. just wasted my gas and time!
No, I would not recommend this to a friendDo not buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Garbage. Not compatible with Win10/11. You will regret buying this item.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Bigdrive. Thank you for leaving a review on Insignia™ - Bluetooth 4.0 USB Adapter - Black. We understand how upset you are getting a product that is not compatible with your device. Please contact us to help you get this product work on your computer. As this has a series of ways on how to get this work. Kindly visit our website for options on how to contact us.
Mary II Insignia Products II Please visit https://www.insigniaproducts.com/
Great for wireless headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, I bought this for my laptop so I could connect my wireless headphones. Great price also
I would recommend this to a friendGreat price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great value for the money. Was easy to use and provides the connection that was needed on my computer.
I would recommend this to a frienddid not work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad refunded my money ,product would not work, Instructions for downloading driver are very bad.
No, I would not recommend this to a friendWorthless, unsupported by insignia
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Where’s the negative scale?? Discontinued, not available for download, useless.
No, I would not recommend this to a friendDid not work.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This did not work with a Dell desktop nor a Toshiba laptop. The Toshiba had no drives for it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for writing a review about our Bluetooth 4.0 USB Adapter! We understand how annoying is that the Bluetooth Adapter did not install properly in your computers. We would love to check this situation further with you! Please feel feel to contact us at the link below to get assistance with your unit.
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
could not download driver
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.windows could not find the drivers for this device and support was unable to help. good luck
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello!
Thank you for writing a review for our Bluetooth 4.0 USB Adapter, I'd like to apologize for the situation that you're experiencing I know it can be dissatisfying, however I'd like you to contact our support team for further assistance, our agents will be more than happy to assist you, please follow the link bellow.
Roberto E.
www.insigniaproducts.com/contact-us
Junk
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.junk. Dont buy. Never could get it to work. No drivers available
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Junk,
Thank you for the feedback. We would like to extend our sincerest apologies if we did not meet your expectation towards the product.Rest assured we are working to improve this product. For any questions, do not hesitate in reaching us at https://www.insigniaproducts.com/support.
Insignia Support,
Merjorie
www.insigniaproducts.com/support
Poor
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't work after I plugged it in to computer. Did not wish to return because of low price point.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi!
I'm very sorry to read that the Bluetooth Adapter is not working as it should. Could you please contact us so we can help you?
Gaby G. Insignia Products | https://www.insigniaproducts.com/contact-us
useless
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.does not work with my Sony WH-CH400 Wireless Headphones as was represented by the sales person that sold both items to me
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Sharky.
I know the feeling of not being able to get something to work easy and seamlessly. We are trying to address each and every one of our customer's issues personally. Please, give us a call at 877-467-4289 for specific troubleshooting on your particular case. We are always here to help you in case you have need any help with it and thanks for your preference.
Charles V. - Insignia Support
https://www.insigniaproducts.com/contact-us
Not worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works. Sorta. Used several devices with it. Audio is so horrible that you mind as well not even have it. So I brought it back after a few days.
No, I would not recommend this to a friendUseless
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible experience- doesn't work unless you have new operating system which if you had new operating system you wouldn't need wifi adaptor!!!
No, I would not recommend this to a friendUseless
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Discontinued product don’t recompense this at all.
No, I would not recommend this to a friendTiny
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Small so be sure to keep it plugged into the device. But I have had no problems very functional.
I would recommend this to a friendReturned unopened
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this so i could bluetooth older computer with speakers. Speakers recommended by best buy not what I asked for so returned all
No, I would not recommend this to a friendWould not recommend.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It will drop the connection to the blue tooth mouse for not apparent reason.
No, I would not recommend this to a friend