Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $4.99
Clearance
The comparable value price is $14.99

Customer reviews

Rating 4.1 out of 5 stars with 4462 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers praise the Bluetooth functionality, ease of use, and compatibility of this USB adapter, frequently citing its affordability and compact size. Positive feedback also highlights the straightforward setup and reliable performance. However, some users experienced difficulties with driver installation and reported that the range and signal strength could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 209 Showing 4,161-4,180 of 4,462 reviews
  • Rated 1 out of 5 stars

    Bad

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t like it, a bunch of input lag and I couldn’t even connect my AirPods to it. Never again

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Big thumbs down!

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not able to connect this dongle to any products I have that have blue tooth capabilities.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not good

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is working but very poor sound connectivity. I do not like to good review of the item

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Abraham!

      Thank you for sharing your experience with our Bluetooth 4.0 USB Adapter! We know how annoying is when a device does not work as expected. We would love to assist you further! Please feel free to contact us at the link below to get assistance with your unit.

      -Angelica G. | Insignia Support.
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Price was right, but no drivers for Windows 10/11.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price was right, but no drivers for Windows 10/11 so for me its useless.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate these things tree they frfvv. D. Cddd ddc. Go cvc

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works. Sorta. Used several devices with it. Audio is so horrible that you mind as well not even have it. So I brought it back after a few days.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Useless

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible experience- doesn't work unless you have new operating system which if you had new operating system you wouldn't need wifi adaptor!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    did not work

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned it, could not make it work , sent emails to support, they basically said to do what I had done already.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Tiny

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small so be sure to keep it plugged into the device. But I have had no problems very functional.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Returned unopened

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this so i could bluetooth older computer with speakers. Speakers recommended by best buy not what I asked for so returned all

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Did not work.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item did not work. I could not connect anything reliably.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Nick,

      Thank you for taking the time to review our Insignia™ - Bluetooth 4.0 USB Adapter - Black. I understand that the item that you have is no longer working and that can be discouraging to use. We are continuously working on improving our products and their designs so we definitely appreciate your feedback. If you have any more questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.


      Insignia Products
      Nikki
      https://insigniaproducts.com BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Unable to get it to work on a desktop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Windows 10 Desktop and I needed Bluetooth, but I it caused the computer to crash every time. Might have been a faulty USB adapter.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Does nothing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Says to get driver software from the manufacturer which is no longer available. Spent three hours fiddling with it to no joy. Do not buy.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not compatible with ps4

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought this might help with Bluetooth workaround on ps4 due to no connect button it won’t work..

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi, SePa.

      I certainly apologize about the situation with your Bluetooth Adapter. However, it is most important to consider that this Adapter was not designed to be used with devices that are not computers with the compatible software (Windows and Mac). This is why it will not work on a video game console.

      Cesar G. - Insignia Support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    unable to configure device

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    instructions and website support was not very helpful. After working on configuration attempts for 2 hours I stopped and returned device.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    didn't work

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not work, couldn't connect any bluetooth device on my PC with it.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello, Thank you for taking the time out of your busy schedule to leave a review of the Bluetooth adapter. I am sorry to read that you are having some issues with the adapter. Kindly contact us to be able to assist you.

      Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Didn't work at all

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried to load drivers from recommended website for my Win8 PC, but nover got it to work. something is either conflicting or incompatible.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It did not work.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned it back to the store. It did not work, and decided not to try another one

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Does not work

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need to return this product. Z It does not work! I usually get high quality products from Best Buy. Very disappointed.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Insignia Bluetooth adaptor

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't work. Returned and purchased different brand that worked in 30 seconds.

    No, I would not recommend this to a friend