Customer Ratings & Reviews
- Model:
- NS-PCY5BMA2
- SKU:
- 4884001
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.0 out of 5 stars
Customers are saying
Customers praise the Bluetooth functionality, ease of use, and compatibility of this USB adapter, frequently citing its affordability and compact size. Positive feedback also highlights the straightforward setup and reliable performance. However, some users experienced difficulties with driver installation and reported that the range and signal strength could be improved.
This summary was generated by AI based on customer reviews.
Bluetooth
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No driver windows 10. Unable to use. Dont purchase if your using windows 10
No, I would not recommend this to a friendIt doesn't work...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review....it will see my devices but won't connect to them. Tech support couldn't help either.
No, I would not recommend this to a friendBad product
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thing did not last for even a year. Bad product! Do not buy!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi!
I am sorry to read that this adapter is no longer working. Please know that you can contact us on the link below and we will gladly assist you.
Viridiana E.
Insignia Support
https://www.insigniaproducts.com/contact-us
Doesn’t work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does not work. Need to return. Hoped it would work but didn’t
No, I would not recommend this to a friendI would not recommend this product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The first one stopped working within 2 weeks. The replacement didn't work at all.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Cass,
Thank you so much for providing us with your review on this adapter, it pains me to hear that you are having these type of issues with it. I can assure you that this is not normal and it needs to be repaired. Please contact us at Insignia so that you can receive the proper help you need.
https://www.insigniaproducts.com/contact-us
Brian C. -Insignia Support
No built-in Windows 10 driver or d/l
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Support site has no driver download. Does not work by plug and play. Do not buy this!!!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, there.
I certainly apologize about the situation with your Bluetooth USB Adapter. The device should work properly with Windows 10 devices and install the driver automatically since it is Plug & Play. This is why I would like to properly assist you by reviewing your situation whit this Adapter correctly. Please reach us at https://www.insigniaproducts.com/contact-us where we will gladly help you with this.
Cesar G. - Insignia Support
Poor
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did not keep connection, I am a PC tech and it would not stay connected.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello there,
Thank you for taking the time to review our Bluetooth 4.0 USB Adapter. I understand it didn't stay connected and that can be disappointing. But, we would be happy to troubleshoot it and check your options for you. Please, use the link below to reach us.
Insignia Support
Miguel C.
https://www.insigniaproducts.com/contact-us
Poor Connection
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing disconnected like every five minutes to the point it was unusable.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi! We realize that you expected a steady Bluetooth connection. For assistance you are more than welcome to contact us on the link below, and we will gladly help you.
Viri E.
Insignia Support.
https://www.insigniaproducts.com/contact-us
Garbage
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely would not work. Spend a little extra for something better.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Dustin,
Thank you for taking the time to review our Bluetooth 4.0 USB Adapter. I understand it didn't work and that can be disappointing. But, we would be happy to troubleshoot it and check your options for you. Please, use the link below to reach us.
Insignia Support
Miguel C.
https://www.insigniaproducts.com/contact-us
Bluetooth
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wouldn't connect to our computer, and therefore did not do as advertised.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello there,
Thank you for taking the time to review our Bluetooth 4.0 USB Adapter. I understand it didn't connect to your computer and that can be disappointing. But, we would be happy to troubleshoot it for you and check your options. Please, use the link below to reach us.
Insignia Support
Miguel C.
https://www.insigniaproducts.com/contact-us
Software for dongle will not install.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Software will not complete the install on either bluetooth dongle. Usless piece of technology.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello. One of our agents could try to assist you with this situation, please give us a call and our capable customer service representatives will assist you. You can reach us at 1-877-467-4289 from 8am to 9pm CT. Carlos O - Insignia support.
exactly what I epected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No surprises! It worked exactly as it was presented and I hoped it would.
I would recommend this to a friendNot working
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It wouldn't let me connect headphones to Bluetooth
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking time to write a review our Insignia™ - Bluetooth 4.0 USB Adapter - Black. I know how inconvenient it is that it would connect to bluetooth. We are working on improving our products and designs. We appreciate your feedback.
If you have any other concerns, you may use the link below to reach us.
Insignia Support
Dina
Please visit https://www.insigniaproducts.com/contact-us
Value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cheap and gets the job done flawlessly. Good range. Performs as expected.
I would recommend this to a friendGreat Adapter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would buy this again. I bought it for my son and he loves it, Thank you
I would recommend this to a friendsimple set up works up to 10ft
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great purchase..they said i needed 50 characters wen all i needed was 14.
I would recommend this to a friendOk
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned this product, did not need it after all. But it would’ve worked should I need it.
I would recommend this to a friendDid not work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product did not work for what it claimed to have, Very unfortunate. Junk.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
Thank you for letting us know of your non Bluetooth adapter. I completely understand your disappointment regarding this situation so I will like to recommend to get in touch with us at the link below so we can provide you with an accurate solution.
Itzel I. - Insignia Support.
https://www.insigniaproducts.com/contact-us
Nothing but trash
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t bother ~ it doesn’t work. I tried for a couple of hours (which was stupid on my part, I know)
No, I would not recommend this to a friendWorks sometime.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price but only works sometime, then freezes have to restart laptop
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Clarence,
Thank you for letting us know about your Bluetooth adapter not working at times. I know how upsetting this may be for so I will like to suggest you get in touch with us at the contact link below where one of our agents can review all options you have available and solve your issue.
Itzel I. - Insignia Support.
https://www.insigniaproducts.com/contact-us