Customer Ratings & Reviews
- Model:
- NS-PCY5BMA2
- SKU:
- 4884001
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.0 out of 5 stars
Customers are saying
Customers praise the Bluetooth functionality, ease of use, and compatibility of this USB adapter, frequently citing its affordability and compact size. Positive feedback also highlights the straightforward setup and reliable performance. However, some users experienced difficulties with driver installation and reported that the range and signal strength could be improved.
This summary was generated by AI based on customer reviews.
Not working
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It wouldn't let me connect headphones to Bluetooth
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking time to write a review our Insignia™ - Bluetooth 4.0 USB Adapter - Black. I know how inconvenient it is that it would connect to bluetooth. We are working on improving our products and designs. We appreciate your feedback.
If you have any other concerns, you may use the link below to reach us.
Insignia Support
Dina
Please visit https://www.insigniaproducts.com/contact-us
Poor
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did not keep connection, I am a PC tech and it would not stay connected.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello there,
Thank you for taking the time to review our Bluetooth 4.0 USB Adapter. I understand it didn't stay connected and that can be disappointing. But, we would be happy to troubleshoot it and check your options for you. Please, use the link below to reach us.
Insignia Support
Miguel C.
https://www.insigniaproducts.com/contact-us
Not good experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Took three trips to stores to find out it would not work with my computer and would cost to find out
No, I would not recommend this to a friendIt didn't work for the purpose I purchased it for.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased this item so we could use blue tooth headphones to converse with SKYPE and the item did not work!
No, I would not recommend this to a friendI would not recommend this product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The first one stopped working within 2 weeks. The replacement didn't work at all.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Cass,
Thank you so much for providing us with your review on this adapter, it pains me to hear that you are having these type of issues with it. I can assure you that this is not normal and it needs to be repaired. Please contact us at Insignia so that you can receive the proper help you need.
https://www.insigniaproducts.com/contact-us
Brian C. -Insignia Support
what a fix
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.had to buy this Bluetooth adapter was having trouble with the one on the computer
I would recommend this to a friendGarbage
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely would not work. Spend a little extra for something better.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Dustin,
Thank you for taking the time to review our Bluetooth 4.0 USB Adapter. I understand it didn't work and that can be disappointing. But, we would be happy to troubleshoot it and check your options for you. Please, use the link below to reach us.
Insignia Support
Miguel C.
https://www.insigniaproducts.com/contact-us
No built-in Windows 10 driver or d/l
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Support site has no driver download. Does not work by plug and play. Do not buy this!!!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, there.
I certainly apologize about the situation with your Bluetooth USB Adapter. The device should work properly with Windows 10 devices and install the driver automatically since it is Plug & Play. This is why I would like to properly assist you by reviewing your situation whit this Adapter correctly. Please reach us at https://www.insigniaproducts.com/contact-us where we will gladly help you with this.
Cesar G. - Insignia Support
Not what we hoped for.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was very hard to setup & then it quit recognizing devices that were previously working great. I had to return it.
No, I would not recommend this to a friendPoor Connection
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing disconnected like every five minutes to the point it was unusable.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi! We realize that you expected a steady Bluetooth connection. For assistance you are more than welcome to contact us on the link below, and we will gladly help you.
Viri E.
Insignia Support.
https://www.insigniaproducts.com/contact-us
Bluetooth
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wouldn't connect to our computer, and therefore did not do as advertised.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello there,
Thank you for taking the time to review our Bluetooth 4.0 USB Adapter. I understand it didn't connect to your computer and that can be disappointing. But, we would be happy to troubleshoot it for you and check your options. Please, use the link below to reach us.
Insignia Support
Miguel C.
https://www.insigniaproducts.com/contact-us
Nope
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was not a fan of this one. Didn’t really work for me.
No, I would not recommend this to a friendSoftware for dongle will not install.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Software will not complete the install on either bluetooth dongle. Usless piece of technology.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello. One of our agents could try to assist you with this situation, please give us a call and our capable customer service representatives will assist you. You can reach us at 1-877-467-4289 from 8am to 9pm CT. Carlos O - Insignia support.
Did not work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product did not work for what it claimed to have, Very unfortunate. Junk.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
Thank you for letting us know of your non Bluetooth adapter. I completely understand your disappointment regarding this situation so I will like to recommend to get in touch with us at the link below so we can provide you with an accurate solution.
Itzel I. - Insignia Support.
https://www.insigniaproducts.com/contact-us
Didnot work
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didnot work on my laptop tried a lot! Even if it was windows 10
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for taking the time out of your busy schedule to leave a review of the Bluetooth adapter. I am sorry to read that you are having some issues with the set up. Kindly contact us to be able to check further to your case.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
Works sometime.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price but only works sometime, then freezes have to restart laptop
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Clarence,
Thank you for letting us know about your Bluetooth adapter not working at times. I know how upsetting this may be for so I will like to suggest you get in touch with us at the contact link below where one of our agents can review all options you have available and solve your issue.
Itzel I. - Insignia Support.
https://www.insigniaproducts.com/contact-us
exactly what I epected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No surprises! It worked exactly as it was presented and I hoped it would.
I would recommend this to a friendNot a good product.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very weak signal output, looking for one that's better. Do not buy.
No, I would not recommend this to a friendOk
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned this product, did not need it after all. But it would’ve worked should I need it.
I would recommend this to a friendValue
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cheap and gets the job done flawlessly. Good range. Performs as expected.
I would recommend this to a friend