Customer Ratings & Reviews
- Model:
- NS-PCY5BMA2
- |
- SKU:
- 4884001
Customer reviews
Rating 4.1 out of 5 stars with 4462 reviews
(4,462 customer reviews)Rating by feature
- Value4.1
Rating 4.1 out of 5 stars
- Quality4.1
Rating 4.1 out of 5 stars
- Ease of Use4.0
Rating 4.0 out of 5 stars
Customers are saying
Customers praise the Bluetooth functionality, ease of use, and compatibility of this USB adapter, frequently citing its affordability and compact size. Positive feedback also highlights the straightforward setup and reliable performance. However, some users experienced difficulties with driver installation and reported that the range and signal strength could be improved.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
1231364
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Would not reccomend. When plugged in it was not recognized by my computer. Had it not been for a bunch of other people having this same issue and finding a fix I would not have been able to figure it out.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello!
Thank you for writing a review for our Bluetooth 4.0 USB Adapter, I'd like to apologize for the situation that you're experiencing I know it can be dissatisfying, however I'd like you to contact our support team for further assistance, our agents will be more than happy to assist you, please follow the link bellow.
Roberto E.
www.insigniaproducts.com/contact-us
Rated 1 out of 5 stars
Useless for audio
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have some basic Bluetooth headphones that work fine with phones and laptops. Connected to my PC via this thing, they sound like tin cans on a string. Just terrible sound. Not even worth trying. Will be returning.
No, I would not recommend this to a friendRated 1 out of 5 stars
No driver found, does not work.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does not work. After some research, a Windows Update broke compatibility with this device. No driver can be found, and the HP bluetooth driver that used to work with it no longer does.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello.
Thank you for reviewing our Bluetooth USB adapter. I am sorry to know that you are having
issues to install the adapter with your computer, I understand that this problem can be
really frustrating for you. In this case I would really like you to give us a chance to correct
this situation, we only need you to contact our team, they will try to help you with the adapter.
Please follow the link below to contact one of our experts, they will try their best to provide
you with all the information that you need to install the adapter.
Carlos O - Insignia support.
https://www.insigniaproducts.com/contact-us
Rated 1 out of 5 stars
Doesn't Work. Not Supported.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Picked up this bluetooth adapter so our laptop could talk to a wireless speaker. No way to get this adapter to be mounted on the Windows 10 laptop. The blogs and forums are full of people who can't install this device. Good Luck.
No, I would not recommend this to a friendRated 1 out of 5 stars
Wasted time and money
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installed on a HP desktop on W2k pro, could not install, windows could not load a driver, downloaded drivers manually could not start. Do not buy this product it is defective.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for writing a review about out Bluetooth 4.0 USB Adapter! We know how annoying is when a device is not being installed properly. We would love to check this situation further with you! Please feel free to contact us at the link below.
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
Rated 1 out of 5 stars
USB new Best Buy Verson
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is a combo USB , I have 8.1 and harmon / kardon speakers this new combo version USB would not even pair my speakers. There is a USB that works at RS. I do not recomend anyone to buy this Best Buy new combo version Bluetooth USB.
No, I would not recommend this to a friendRated 1 out of 5 stars
Dead on Arrival
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.DEAD from box. No matter WHICH USB port I try, this junk did not work. Will have to spend MY time & MY money to go to ANOTHER store to see if I can get a replacement.
No, I would not recommend this to a friendRated 1 out of 5 stars
Not compatible with Windows 7
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product will not work with Windows 7. The so-called Windows 7 driver would not install on any of the four computers I tried. Works fine with Windows 10.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi.
The device cannot retrieve it's own drivers via Windows 7 due to the unavailability of the Windows Update system on Windows 7. This service was discontinued a long time ago on this platform.
Charles V. - Insignia Support
https://www.insigniaproducts.com/contact-us
Rated 1 out of 5 stars
Don't buy for Windows 7
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There is no drivers disk in the package and the instructions direct you to the Broadcom website, but they have pulled the Win7 drivers! There are only drivers available for Windows XP, 8, 8.1, and 10.
No, I would not recommend this to a friendRated 1 out of 5 stars
No support for Windows 7
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This device has no driver for Windows 7. You can install a generic or other company's drivers for it, but then it really does not work correctly. If you have Windows 7 don't buy this.
No, I would not recommend this to a friendRated 5 out of 5 stars
Amazing
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This allowed me to broadcast, even from about 40 feet away, to a huge blue tooth speaker. It works great indoors and outdoors as well.
I would recommend this to a friendRated 1 out of 5 stars
Useless piece of electronics
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Piece of cr@p. Can't find drivers, windows 10 update doesn't find drivers, Insignia site doesn't have drivers.
No, I would not recommend this to a friendRated 1 out of 5 stars
Windows 7 Beware
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Although this product boasts Compatibility with windows 7, Broadcom are currently updating their drivers required for this OS and so it's currently unavailable.
No, I would not recommend this to a friendRated 1 out of 5 stars
Absolute garbage
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Refuses to see my xbox elite 2 controller, all other connections are spotty and disconnect often. DO NOT BUY.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, Stued.
Thank you for taking the time to share this review with us. I am definitely sorry to read about this situation and I would like for us to provide you with the correct options for your Bluetooth Adapter since it should work properly with the compatible devices. Please reach us at https://www.insigniaproducts.com/contact-us where we will properly assist you.
Cesar G. - Insignia Support
Rated 3 out of 5 stars
Not my fave
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked fine on a windows PC after running driver install, which must be downloaded. Did NOT work on Linux. I would recommend the Iogear one over this.
No, I would not recommend this to a friendRated 1 out of 5 stars
No longer Windows 10 compatible
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Discontinued by the manufacturer, no longer supported by Windows 10.
No, I would not recommend this to a friend- Cons mentioned:Range
Rated 1 out of 5 stars
Range is limited to 3-4 feet
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This bluetooth dongle is garbage. It works fine under Windows 10 but the range is no longer than 4 feet. Anything beyond that and the signal breaks up. It need absolute line of sight to work. my cat walked in front of the adapter and I completely lost signal. I will definitely be returning this.
No, I would not recommend this to a friend Rated 5 out of 5 stars
Great!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product! Would definitely recommend for business!
I would recommend this to a friendRated 5 out of 5 stars
Blue tooth device works well no issues
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wireless is the way to go, no more wires no more mess
I would recommend this to a friendRated 1 out of 5 stars
Wasted 2 hours, couldn't get it to work
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I congratulate those who got it to work, I just wasted 2 hours and it did not for me. First of all, the insigniaproducts.com web site does not have an English manual (404 not found), just Spanish, and unfortunately I don't read Spanish. The broadcom site lists a lot of drivers and I downloaded what I hoped was the right one (doesn't say which one is for what product). Took 30 minutes on my older laptop and did not get past 40% loaded. Went to my newer laptop, took 20 minutes to install, then it could not detect my Bluetooth speaker sitting right next to it (my cell phone found the speaker right away). Very frustrated and taking it back for a refund.
No, I would not recommend this to a friend




