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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 4462 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

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Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers praise the Bluetooth functionality, ease of use, and compatibility of this USB adapter, frequently citing its affordability and compact size. Positive feedback also highlights the straightforward setup and reliable performance. However, some users experienced difficulties with driver installation and reported that the range and signal strength could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 4,462 reviews
  • Pros mentioned:
    Bluetooth

    Rated 4 out of 5 stars

    Works good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great way to have Bluetooth on your desktop. I use it for wireless headphones and my cricut machine. No issues

    I would recommend this to a friend
  • Cons mentioned:
    Driver installation

    Rated 2 out of 5 stars

    Not recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Despite the manual claiming that this is a plug and play device, I found that to be false on Windows 11. The required drivers did not automatically install and were not available through Windows Update. To my surprise there are no drivers available on Insignia's website to download either. I had to search on Github to find the required driver, and then it was finally recognized by my computer. It works, but the installation was frustrating for me. Someone who doesn't know much about computers may never have been able to get this working on their computer. I would recommend an adapter from another brand, and I may end up returning this just for the fact that installation was a pain.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Kevin,

      Thank you for the review. We do apologize for what happened.

      Renee
      Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Insignia Dongle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a dongle to attach a wireless speaker to our pc to play music in an area. Just plug and play and it works great so far.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Finally got it to work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a heck of a time trying to get windows 10 to even recognize this adapter. But heres how I did it..... Open Device Manager in windows (via search in bottom left) In the list you will find Other Devices, under that you'll see Bcm20702a0, right click it and choose "Update Driver". Then on next screen choose option "Browse My Computer For Drivers." On next screen choose "Let Me Pick From A List Of Available Drivers On My Computer." In the next window (in box 1) scroll down to "GenericAdapter" and select it, then in box 2 select "Generic Bluetooth Adapter" and hit next. Should be a cakewalk from there. Might have to restart the pc. There is an alternative way to install the correct drivers through Windows update, but its a pain for anyone not installing updates. As far as the device it works, and does what its supposed to. The reason it got 3 stars is because the range on this is horrible, works fine if youre less than 12 ft from the adapter, 13 ft and you WILL lose signal. if range is a big deal to you, spend a few bucks more and get a bluetooth 5.0 adapter, as this is only 4.0

    No, I would not recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    USB Bluetooth

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compacting does not stick out of my laptop too far. It does what it's supposed to do.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good, Wouldn’t say it’s the best option.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bluetooth has its limitations and so does this adapter. I got this adapter in order for my PC to work with my Bluetooth keyboard. At first I put it in the back of my computer. It would work, but I would experience some slight delayed inputs every few keystrokes. I then put in the front ports of my computer where it was more in line of sight with my keyboard and I’ve had very few problems.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 4 out of 5 stars

    Great to add bluetooth to an older pc

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well to add bluetooth to a desktop that is a bit older but you do not want to replace.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 4 out of 5 stars

    Adding Bluetooth

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Bluetooth adapter is performing as expected with no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to install and great price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and very easy to use. Have not had an issues with this. Comes at a great price!

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    Bluetooth YEA

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My older desktop did not have bluetooth. I really wanted to use my bluetooth headset. Best Buy to the rescue. The Insignia bluetooth 4.0 usb adapter solved the problem The headset and some other things a keyboard and mouse all word good.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 4 out of 5 stars

    Bluetooth gadget

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super useful gadget for older hardware that go not have built in Bluetooth.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 4 out of 5 stars

    works great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this in concert with some wireless headphones. Works great! Satisfied customer.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    perfect for older computers w/o bluetooth.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this because my older desktop is not bluetooth , and I like the Bluetooth mice , This works great, in fact I had purchased a blue tooth adapter for my speakers on my laptop and this was trying to connect to them all the time , I had to disable them. I would recommend this , its perfect to upgrade an old system

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    actualy works

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    at that price and this day and age,you are hard pressed to find something that works and works well.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    Solid Connection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to use with my Windows 10 Pro system since the latest Microsoft Update knocked out my internal Blu-tooth. The adapter was immediately recognized by Windows 10 and allowed my to pair my blu-tooth mouse and keyboard with no problem. I cannot speak as to if it works with sound or not.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Bluetooth Dongle

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and is easy to connect to all my Bluetooth systems. Well worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Price

    Rated 5 out of 5 stars

    works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works right out of the package, great price as well

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 4 out of 5 stars

    Works fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this to connect my head phones & speaker so I can play my music on my laptop with having a cord holding me back

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Excellent little item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to adapt my older laptop to use bluetooth devices, and this is what the Geeks at BestBuy recommended - it was just what I needed. My only concern is that I have to keep good track of where I put it when I don't have it inserted in the laptop. So small, it would be very easy to lose.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 4 out of 5 stars

    Works just like it should

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have an older PC without blue tooth. These instantly made my computer blue tooth compatible. Great for $15!!

    I would recommend this to a friend