Customer Ratings & Reviews
- Model:
- NS-MQ3CS5
- SKU:
- 6568918
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers find value in the seamless charging and ease of use offered by the Charge Station for Meta Quest 3, praising its convenient design and reasonable price. However, some users experienced issues with the controllers' battery life and compatibility with certain accessories. The charging connection's reliability was also a point of concern for a few customers.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use, Size
Works great.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Batteries were easy to install in the controllers. I prefer the low profile for storing on a shelf.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback! We're glad to hear that the batteries were easy to install and that you appreciate the low-profile design for convenient storage. If you have any more thoughts or need further assistance, feel free to reach out! Keith | Insignia Support https://www.bestbuy.com/site/insignia-charge-station-for-meta-quest-3-white/6568918.p?skuId=6568918
- Pros mentioned:Performance
Best charger we found
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works well. We ordered a different one online that didn't work at all. We are very pleased with this one
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your review of the Insignia™ Charge Station for Meta Quest 3! We're delighted to hear that it works well and that you're very pleased with it, especially after your experience with a different charger. Your satisfaction is our top priority, and it's great to know that this one met your expectations. If you have any other tech needs or questions, feel free to reach out. We're always here to help! Ivy | Insignia Support
- Cons mentioned:Compatibility
Not compatible for 3S
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There is only a charging dock for the 3 model, not 3S. I would gave a higher rate if the maker had it for all models.
I would recommend this to a friend Most Expensive Controller Charger Out There!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this charger a little over a month ago. I didn't use it for 1 week due to Quest 3 locking up and had to get a replacement one. When I got the replacement one it worked well for another week and a a few days. So in reality it worked good for 1 month. Now it doesn't charge the headset without going through a great deal of trouble shooting. I did all the fixes or suggestions from Meta and then the great internet search to see other peoples issues. But just to say where it is at right now is for the headset light is blue (supposed to be fully charge signal) and the light for the elite strap blinks amber (orange). That is with the headset at 11% charged. In other words it's better to have two charging plugs go into the headset and elite strap and just use this to charge the controllers since that charges. So in essence this will provide you with the most expensive controller charger on the market and nothing else.
No, I would not recommend this to a friendDisappointing- Lasted for less than 2 weeks
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am so disappointed. I purchased this unit after receiving a Meta Quest 3 for Christmas. I had it plugged in for less than 2 weeks when we realized the unit was no longer charging. I tried repositioning in every way possible until finally realizing one of the small metal connectors was no longer connected. This is in a home where only adults reside, no horseplay has been involved with the unit and basic placement and removal from unit a maximum of 6 times took place in that period. Basically- standard use. What a waste! Makes me feel as though the additional cost for the official Quest charging station may be worth it. Wow!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for bringing this issue to our attention. We are truly sorry to hear about your experience with the Insignia™ - Charge Station for Meta Quest 3. It's disappointing to learn that the unit did not perform as expected, especially considering the standard use you described.
We take full responsibility for the problem and want to ensure that you are satisfied with your purchase. Please reach out to our customer support team so we can arrange for a replacement or provide a refund. Your satisfaction is our top priority, and we are here to assist you.
We genuinely appreciate your feedback. It helps us improve our products and services for all our customers. Thank you for giving us the chance to make this right. -Rolf | Insignia Support https://www.bestbuy.com/site/insignia-charge-station-for-meta-quest-3-white/6568918.p?skuId=6568918