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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 743 reviews

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87%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the ease of use and picture quality of the Digital TV Converter Box. Many also appreciate the ability to receive a wide array of channels and the affordable price. While some users experienced minor issues with the remote control and occasional heat, the overall reception and performance were frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 743 reviews
  • Rated 5 out of 5 stars

    Basic tuner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought 2 for old TVs. Tunes in all the stations local to the area.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really good on the old tube tv if you are looking to use one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and service for my television would definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes some people cannot afford cable service ...thus this works

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Box is working fine.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have not had problems with the new box. Thank for asking

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    works as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I certainly didn't want another remote and this box doesn't seem compatible with my existing ones.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Overall average product - nothing special

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish that the salesperson would have suggested a recorder w/this so we can record shows to watch later.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I installed this item into a tail gating trailer. It world ok but doesn't like inverters or generators.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AWESOME

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very happy,I like it very much. I recomend it to EveryBody.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    No good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product doesn't work. I would not recommend it. Has too many flaws. Returning product.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Greetings! Thank you so much for taking the time to review this convertor box! Please remember that you have a 15 day return period at the store, have a nice week! Louie L. Insignia Products. BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    The converter helped her out a lot .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter needed it for college for her television.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Digital TV converter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not get all the digital channels I was lead to believe it would. it only got the basics ones

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good to new comers to US

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a very good device to get fsmiliar with local channels.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    malfunctioned after 6 days

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The converter quit working after only 6 days. Best Buy does not offer other options.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi! I'm really sad to read that your converter box only worked as expected for this short time. But please keep in mind that you have a one year manufacturer's warranty with it and you can apply it by taking the item to your closest Best Buy store with your receipt and referring directly to the Geek Squad counter. -Elsa A. Insignia Support. BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Does a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It lets me watch TV without a lot of interference.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    questionable?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased converter box just a little over a month ago. For some reason, for the last five days or so the converter box has been shutting off and coming back on. Today, it shut down & did not come back on. I am concerned if the box has short in it or some other defect. I plan to return the box in a couple of days?????:(

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you very much for reviewing this converter box, I am sorry that this quit working, however for time frame you provided m, let me tell you that you are still covered under the 1 year of manufacturers warranty to have this device checked by your local Geek Squad. Omar S. - Insignia Products Support. BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    No more rental

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaces a Time Warner unit. No more rentals. Woohoo!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Better units at lower price available on line

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this box as a replacement for one I moved to another room; however, this one doesn't pick up as many channels even though I'm using an amplified antenna. Moving the antenna to other locations doesn't help.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    I had to return it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It didn't perform what I expected it to do. I wanted speech to be more clear.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    works if need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works if need it and the setup is a bit too lengthy

    I would recommend this to a friend