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Customer reviews

Rating 4.1 out of 5 stars with 743 reviews

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87%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the ease of use and picture quality of the Digital TV Converter Box. Many also appreciate the ability to receive a wide array of channels and the affordable price. While some users experienced minor issues with the remote control and occasional heat, the overall reception and performance were frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 743 reviews
  • Rated 1 out of 5 stars

    not happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ive been sick so i havent been able to return it but it does not give me but a couple channel repeats over and over several channels i could do the same thing with a rabbit ear attenna im really unsatisfied maybe its because i live in basement

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Did not meet needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was told by sales staff that it would hook up to cable and provide a connection to a VHS/DVD recorder. Set up was done and did not work. Instructions stated that it only worked with over the air TV signal. Product returned to store.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Will return it as soon as I can . .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The instructions are in many languages none of which is English, what good is a product when you can not read the instructions to hook it up and program it. As soon as I can I will return it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn't work well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this product in an effort to economize by eliminating the need for cable/satellite television. The reception was terrible. Only one channel worked and only on occasion.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    horrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is terrible. I have to adjust the video cord every time I turn it on... I've saved the receipt to return to the store

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    3 channels, 1 foreign

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth $10, let alone $70. In a small southeastern IA town we found 3 channels. None local and one was from Asia...DO NOT BUY

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    not a great unit and it is way overpriced

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not a good value not a great unit do not like you new 15 day return policy if i knew that i would have returned it within 15 days

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not a great antenna

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You need to be near major broadcasting stations in order for the antenna to pick up the wireless signal

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for taking the time to comment on this Converter box. In this case, the signal doesn't depend on the converter, it actually depends on the antenna that you are connecting. You can always place the antenna as near to a window as you can to get better signal. For more information and assistance you can contact us on (https://www.insigniaproducts.com/contact-us.) Regards, Sarah T. Insignia Products. BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    this product did not work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was told that it would get me channels 2 through 13 on my TV, to no avail. I will return these products ASAP

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Converter box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to buy than the box, I through the only thing that I needed was the box to watch local Tv

    No, I would not recommend this to a friend
  • Pros mentioned:
    Channel count, Setup

    Rated 5 out of 5 stars

    Works great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend this product. I got it home and the set up was so easy. I ran the scan and got 90 channels. However, the picture was not good but it worked better on the Samsung TV circa 2005. The other TV is probably from the 90's. I got video but it was grainy. But you do need an antenna. I wonder if I bought a better antenna with an amplifier. But this product is good. They do recommend that you go to www.antennaweb.org to find out which antenna is best for you based on location.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    not good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it did not last long. broke in two weeks that I had it will not buy another.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Nothing good to say about it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sold something I didn't need because salesperson didn't listen to my needs.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn't work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I followed the directions and could not get the VCR to record

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you very much for reviewing this converter, I am sorry to read that this did not work with your VCR, please contact us at https://www.insigniaproducts.com/contact-us so we can provide you with further assistance. Omar S. - Insignia Products Support. BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Trying to fix a tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to return this because it would not work for me

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Converter worked poorly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Device does not work well in apartment buildings!!

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you very much for reviewing this converter box, this device takes the analog signal that your antenna is providing you, and turns them to digital signals, however if you feel that the malfunction could be on the converter box, please make sure to take advantage of your 1 year of manufacturers warranty to have this checked by your local Geek Squad. Omar S. - Insignia Products Support. BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    doesn't work like it claims it should

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it says it is an easy set up,...but it is pretty complicated

    No, I would not recommend this to a friend
  • Pros mentioned:
    Channel count

    Rated 5 out of 5 stars

    Great way to help scut the cable

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have an old TV upstairs with a converter box and with limited interference from other houses and a new TV downstairs that did not need a converter box. I was receiving fewer channels downstairs until I attached the Insignia to the new TV and picked up 4 more channels, one of which was ABC, which I could not get W/O the box. I had tried moving the indoor antenna many times to no avail, but the box did the trick. Maybe something else was going on, but at least this worked very nicely.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect Converter with great features

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was very easy to hook up and use. It even tells me what is on each channel and what is coming up next, something my smart tvs do not do, or at least don't do in a user friendly manner. I would highly recommend this product. I currently use it in my garage with an over the air antenna and an old CRT tv.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    does what it's designed to do

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only complaint, well 2 actually..1: it doesn't have a function to block redundant channels and 2: no return to previous channel function...neither one is a deal breaker giving the price...as long as you're getting a signal from your antenna this will recognize it...works fine!

    I would recommend this to a friend